This place sucks. Was one day late and they sold my stuff. Don't come to this place heed my word…read morethey will screw you over. Don't come here

Between living overseas for ten years and moving several times during that time, I have come to get…read moreto know storage facilities with feelings of both appreciation and frustration. However, my experience with YSP has been an exception to the latter. Ever since the first phone call when I set up my first two units with YSP, the staff has been exceptional in their help, advice and flexibility. I am now renting unit number five from them in my preparation to move abroad once again. They have always acted in ways that serve my best interests rather than only being concerned with their own needs as I have found other storage facilities often do. They are willing to go the extra mile to insure I want to use continue to use their facility. In my history with other storage facilities, the reverse of this attitude has often been my experience with the facility operators usually threatening the fact that they have waiting lists, yada, yada, yada. Almost forgot to mention that payments are done online and are easy to make. You really won't regret using Your Storage Place. Elray and Bill are tops in customer service and satisfaction. If there had been 20 stars, I would have given them that rating!!

Fair and reasonable prices. The location is presentable and well kept with a responsive staff. A…read moreCourteous and helpful and respectful staff are good at returning calls and answering questions.

Very pleasant experience here from the time I inquired to the time I paid my unit to move in. Lisa…read moreis very helpful and more than willing to answer any questions with no attitude... and trust me I have LOTS of questions lol....I'd highly recommend this storage facility it's nice, clean, quiet, and peaceful and convenient here and the units are great prices on top of that they offer good deals, if you want quality you'll definitely get it here!!!!:)))

Very good and safe location. Mike is very helpful and nice. Totally recommend this locationread more

So I am new to storage. I needed to put 90% of my belongings into storage while transitioning to a…read morenew home in San Antonio. Bill Clearly, one of the owners was kind and thoughtful in so many ways. He helped me think carefully through the best size while not pushing to upsell me at all. I greatly appreciate the customer service, location, security, and cleanliness.

I had a hitch put on my car here, was very economical, they had the hitch in stock and installed…read morethe same day. Communication was great, speed was superb. If you want a hitch on your car go here!

Don't bother with this location. The staff are dirty, unprofessional, consistently rude and will…read morestop at nothing to be an inconvenience. Cecilia needs to be trained in customer service skills. The store down the street at 12534 Nacogdoches Rd is much friendlier!

I moved in on the 26th of September, 2025, in unit 2216 per the store manager who selected that…read moreunit and walked me down to put my lock on it, even though my receipt stated unit 2194 and my code stated the same. That should have been the first red flag. Well, I went to my unit today, October 6th, 2025, and the unit is green tagged without my lock on it. I can't access it, don't know where my items are, and because it's after hours, I cannot get hold of the store manager. I called the 1-800 number, and they also cannot assist me. No one has any answers. I did not receive a call or a text, and not even an email stating my items were being moved, damaged, or that there was a concern about my unit. Cubesmart, you're completely unprofessional, disrespectful, and disorganized. My experience with Cubesmart is the antithesis of award-winning as their marketing states, and far from good customer service. It's 8:50 pm as I am writing this, and I guess I have to wait until tomorrow morning to see if my items have been lost, stolen, or otherwise. This is not how you treat new paying customers. I will be reporting this experience to the BBB (Better Business Bureau) because this is unacceptable to have no answers and no access to your items when you've paid for your storage unit. Where are my items????? Why no advance notice???? These are some of my most prized I've worked my entire life to own and have no idea where they are! Get your act together, CUBEDUMB!

We signed up with CubeSmart for a storage space. It was simple and straight forward. No upsale,…read morejust simply what we needed.

Paul made my experience at Public Storage so easy and pleasant. He was kind, welcoming, and…read moregenuinely helpful. He walked me through upgrading my unit and didn't hesitate to help when I struggled with the door. It's rare to get this level of customer service--he really went above and beyond!

Paul manages this facility so amazingly; I am constantly impressed with his level of customer…read moreservice. He is kind, communicative, very polite, truly exceptional customer service! I love calling just to speak with him! Thank you so much for all you do! God bless.

Clean and easy to rent storage unit who really care about their customers experience. Highly…read morerecommend for anyone in Seguin.

From the owner: Come check out our self storage facility Seguin, TX. We have a variety of storage options for any…read moreof your storage needs. Give us a call today or reserve your unit online!

We have had business with this company for the last 20 plus years and have never had any complaints…read moretowards them. Several different managers have been here over time; the current managers (Brian and Sky Womak) are great people and go out of their way to help their customers. Many improvements to the security of the property have been made (security cameras, new gate system, updated resurfacing of the drive areas, new storage units - larger in dimension, seemingly little things, yet still important to the structure as a whole. I would definitely recommend this company and especially this location given the current management and their valued customer appreciation. Many thanks to both of you, Brian and Sky, keep up the great work!

This place is run by a couple named Sky and Brian. They are such neat and personable people. They…read moreare so helpful and kind. I feel so very blessed to have found this place. Above and beyond A++++