1. CubeSmart Self Storage

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San Antonio, TX

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CubeSmart Self Storage

3.7 (3 reviews)

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1 year ago

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7 years ago

We signed up with CubeSmart for a storage space. It was simple and straight forward. No upsale, just simply what we needed.

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8 years ago

The staff is very friendly and informative. The facility is air conditioned, clean and secure.

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Move With Us - Logo

Move With Us

(21 reviews)

Terrell Heights

DO NOT HIRE THEM. Absolutely unacceptable experience. I would NEVERRRRRR use this company again…read more MOVERS STARTED FIGHTING INSIDE MY APARTMENT AND CAUSE A SCENE IN MY FRONT PARKING LOT, TAKING OFF SHIRTS AND SCREAMING AT EACH OTHER. (videos included) I hired this company to move my belongings. and not only was the job left incomplete, but the behavior of the movers was beyond anything I have ever witnessed from a business!!! My bed was never disassembled or moved, and multiple boxes were left behind despite those being part of the move I paid for because the two movers got into a screaming fight. One of them was throwing up in my front yard and throwing paper towels all over my yard. The two movers got into a screaming match with each other in the middle of my apartment complex!! One of them removed his shirt as they appeared ready to fight, while both were yelling loudly in front of my family. One of the movers even began yelling at one of my family members. It was embarrassing, unsafe, and completely unprofessional. Despite having already paid for a two-hour, two-mover service, i was told they don't do that, and the minimum is 3 hours. So after already being charged through my CREDIT card, they asked me to send them money through Zelle/Cash App/Venmo for an extra hour. That raised serious concerns for me about how this company handles billing. When I contacted management, they claimed the move had been completed and offered to deduct one hour from the bill. An hour that should have never had to be paid for to begin with???? They were only there for barely 2 hours before they began screaming at each other. That is not an acceptable resolution when the contracted work was not finished and your employees were fighting in a customer's parking lot. MANAGEMENT WAS NO HELP AT ALL EITHER. TEXTS ATTACHED WITH MANAGEMENT. If you are looking for a professional moving company, I STRONGLY recommend choosing someone else. This was one of the most unprofessional service experiences I have ever had.

This company is a complete JOKE. Watch these videos for yourself, I was helping my sister move out…read moreas you may see her review below as well. They broke out in a fight before moving multiple boxes and my sisters bed frame and left it for us to deal with. So unprofessional and extremely embarrassing.

The UPS Store

The UPS Store

(33 reviews)

AWESOME STORE, CUSTOMER SERVICE AND TONS OF LOYAL, LONG TERM CUSTOMERS!…read more I rented a mailbox here early in 2013, prior to moving to San Antonio from abroad, and have been using this store ever since. I have used other stores over the years based on convenience and location, but have always left those stores wishing I had gone to this one instead. I have never experienced any of the issues alleged by those who have left negative reviews. Additionally, I am always wary of the extremely passionate negative reviews, as they seem extreme for a simple visit to a shipping/office store -- it seems more likely that those reviews may have been having an overall bad day, and that translated into a negative review. I also find the comments referring to "elders" and "elderly" owners offensive. What relevance does a person's age have to do with anything related to providing the services at a UPS Store? The man to whom they are referring is Dick, the owner, He has never been anything but polite and professional when doing business with me. My expectations are that I can easily pick up my mail by request -- since my box is at the top row and difficult to reach; easily ship off Amazon returns; take care of simple business-related tasks, etc. For this level of service, the staff has been attentive and friendly, and competent. As a small business owner myself, it is difficult to read the overly-passionate negative reviews, and I really wish Dick would solicit more positive reviews that I am more than certain he would get upon request. That way his overall review on Yelp would even out. I hope my review has offered another side of the story...the only way to find out, is to try it yourself! Everyone experiences everything differently anyway!

Customer service experience…read more I had to return a delivery which was made up of 2 identical shaped packages. All I needed to do since only one label had been provided was tape the boxes together, as per the instructions of the employee. I asked if I could use the tape that that same employee had just set on the counter and was flat out told no! So now I have to leave the store and head home and tape or pay $14 to have them do it. A multi-billion dollar company won't give the courtsey to allow a customer to use a piece of tape. I won't be going back to this location.

CubeSmart Self Storage - selfstorage - Updated October 2026

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