They took a payment from me and two days later all my stuff was auctioned off without any prior…read moreknowledge that that was going to happen and I spoke with two different property managers the wee before all this happened which is why I made a payment in the first place because had I known my payment wouldn't have made a difference in me losing all my lifelong things I never would have wasted my money like that and I have been calling for two weeks now with no answer or response

I recently ended my lease with this location due to living out of state and not needed it anymore…read more Lisa the property manager was super helpful on how I could end my lease and she made the process super easy and stress free! 10/10 service THANK YOU!

We have purchased our moving supplies for several moves at this location. They always have the…read moresupplies we need, and the best variety of sizes of boxes. Things do seem to move slowly - perhaps due to their computer system - but we have not found another location of U-Haul as good as this one.

My wife and I made a reservation to pick up a 10' Uhaul at 2:30 PM. It is now 3:00 PM and no one is…read morehere. There was a lady (presumably an employee) who opened the locked office door and said "She couldn't help me because she's off the clock until Monday?!? Today is a Wednesday. OUTSTANDING customer service!!! Im shocked and appalled. I'm beyond upset. So Much so I had enough time to set up a Yelp account and post this review. There are other choices for your truck rental and storage needs. Save yourself some time and frustration and spend your hard earned money elsewhere. I can't believe people run a business like this. Sincerely, Corey G.

My spouse and I had to hold stuff temporarily while we looked for our own place…read more I went in and had setup a rental within 10 mins in person. Made it real easy to manage anything online. Including autopay. Ending rental was easy too, emptied, swept, and let them know, they gave me a call back and was gtg. Pretty easy all around Location is always clean too.

Sabrina Fraga rented us a 26 foot Bob Tail. 6-16-23 we used the truck to haul lumber from Home…read moreDepot to our job site. No issues at all. This is not a paid for feed back. We are from Cali and had to get this job done very quickly. I told her I would leave positive feedback. Thank you Ron Sahn Visting/working from: Lkwd,Ca 90712 Feedback for: Storage King USA 430 E Interstate 10 Seguin, TX 78155 www.storagekingusa.com P: 830-272-0005

After growing increasingly frustrated with my current storage company's ridiculous fees and…read moreinconsistent pricing, I started researching other options and I'm really glad Stor Self Storage came up on my radar. What immediately stood out was how clear and transparent their pricing is. Their current promotion (first 5 months half off) was too good to ignore, and on top of that, their insurance rate is about $5 cheaper than what I'm paying now. Those little things add up. I submitted an interest form, and the property manager called me first thing the next day, which I really appreciated. We went over pricing, lot sizes, and availability, and I was assured they had my preferred unit size available (I'm planning to go up in size at this location). The best part of the conversation? Even though I'm not quite ready to move yet (likely within the next month or so) I was told they would still honor the promotional pricing whenever I'm ready to move in. That flexibility and honesty went a long way. So far, the experience has been very positive and professional. I'll be sure to follow up with another review once we've moved in and everything has settled, but this was a great first impression.

Being nice, this place sucks. The company generated a receipt showing the confirmed moving date…read more When we arrived, the master lock was still on the unit and there was no customer service. Incredibly unprofessional, terrible service. If you're looking for a storage unit company, this really isn't it.

Rate increases They say you were contacted by email and no…read morerecords of email received. And if you don't answer email means you agreed to increase.

When I first got my storage unit the office manager was very nice and helpful. Unfortunately that's…read morewhen it all ended I never got a response to any of my e-mails about what the protocol of moving out. I had everything moved out for over a month before I got ahold of the call center. Then when I called the call center was very helpful they even let me know that I would be getting some pro rated money back. That was not the case in fact I got a bill for the next month after I had been moved out since the 2nd officially through the call center. When I called I got the call center again and then they had the office manager call me back. He was rude sounded frustrated and told me it's not official till he gave the okay so I was wrong and I wouldn't be getting pro rated at all. In the end this all happened because the office manager is obviously neglecting to read or respond to his e-mails.

Ever since Clayton left it hasn't been the same my rent went…read moreup by a lot. I really don't know why I've been there for going on 5yrs. I'm looking for another storage place because then I was over charge. LET ANY GOOD STORAGE PLACES AT REASONABLE PRICE!!!!!!!!!!

The Babcock location is the absolute best I have ever had! Today is 22 days late & I finally can…read moremake my payment but never received bad service the last couple of weeks! John is the best! Customer service & caring is why he makes morning star the only storage I will recommend!

I called and expected a pretty lengthy process. I was wrong, super quick and easy…read more I also expected storage to be costly. Wrong, super affordable!!! The young lady I spoke with was courteous and knowledgeable!!! Thank you!

I called and left a voicemail to make sure I wasn't hit with a fee and turns out Yelp has the wrong…read morenumber. Which lead to a $50 fee...way to make the customer feel used StorageMart. I'll be taking my money elsewhere

Been a customer for about 3 years, climate controlled unit. Overall experience had been great. No…read moreissues with theft which is usually everyone's concern. They got rid of the trash cans in and out the facility but people were getting out of hand with leaving trash outside the bins. If I ever need a storage unit in the future I would definitely come back.

I work a lot outside of the USA (currently in Mexico) for the US government and I can truthfully…read moresay that the husband/wife team at this particular store has treated me fairly and with great respect. I have had to keep my stuff in storage for over a year now and they have always worked with me when I've had delays from the auto payment I set up with my bank to get them their monthly check. Thank you for all your help in keeping my stuff secure and climate controlled. David L Blakley, CST U.S. Dept. of State Contractor