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    Storage King USA

    3.3 (7 reviews)
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    Services - Storage King USA

    Self storage

    Truck rental

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    CubeSmart Self Storage

    CubeSmart Self Storage

    3.0
    (2 reviews)

    They sold the unit next to mine at auction and the people shoved all their trash in the 2 foot gap…read morebetween units. This damaged a piece of art not to mention all the trash that my Movers had to go around to get my stuff out. There was even a loose butcher knife that fell from the pile when I reached out to the area manager, he Basically said they were not responsible. I have to repair the art and was highly inconvenienced which added a lot of time to my move out. This was not my responsibility. This is their responsibility with a faulty structural design. See pictures below highly suggest not using Bastrop CubeSmart.

    CubeSmart is the best! Here's why. 1. Their prices are…read morecompetitive. 2. The place is new, clean, and extremely secure. 3. They make it quick and easy to become a customer. 4. They are centrally located in Bastrop - right on 71 5. They continually inspect the premises. 6. They conveniently stock boxes and packing supplies. 7. My story: After moving hundreds of miles away, I stopped by to get a few things while in the area. However, I was in a hurry and didn't lock my unit correctly. Although the padlock itself was locked, the hasp wasn't correctly positioned. Fortunately, Angela and Rebecca discovered this immediately while conducting a check and notified me. They got everything locked up for me and spared me from having to drive nearly 500 miles. These folks are genuine professionals! Thank you Angela and Rebecca at CubeSmart! They didn't ask for them, but this place deserves all 5 stars and then some.

    Twenty Four Hour Moving

    Twenty Four Hour Moving

    1.0
    (2 reviews)

    I completely back everything Alex has said. I'm not sure why you continue to single me out when…read morethis was a move that both Alex and I were involved in together. Whether I paid or he did is irrelevant--we both contributed to this process equally. To clarify a few things: I had my own dollies and equipment, and both Alex and I were moving significantly more items ourselves than your movers were. In fact, I noticed multiple times when I went down to the truck that both movers were just standing inside, not actively working. Several items they did handle--like my paintings that were still sealed in plastic--were wrapped unnecessarily three or four times, wasting time rather than helping the move go more efficiently. Yes, the elevator used was the freight elevator, but even if it hadn't been, both available elevators were equally close to the unit, so the point feels moot. Most importantly, the way you've chosen to handle this as a business owner is honestly shocking. Arguing with customers, deflecting accountability, and lacking basic humility or professionalism--especially when we were among your first clients and you had no reviews at the time--is both disappointing and embarrassing to witness.

    Took over 4 hours to move a minimalist 1 bedroom apartment 10 min up the street and charged over…read more$500. Didn't even move the whole apartment- just the large pieces I needed help with. Seems very high for a small living room and a bed... They later sent a receipt with the wrong amount I was charged. Felt like they were constantly running the clock as they took their time with everything: unnecessary over-wrapping of the furniture, claiming to need to disassemble furniture even further after I had already disassembled plenty on my own, and just overall lots of standing around. They dropped off all of the disassembled stuff at the new place and left. (Afraid of what the time would have been if they had helped with reassembly...) EDIT: Owner responded claiming there were no elevators to assist in the move when there in fact WERE operational elevators at both properties that were used by YOU so that was a blatant lie. Nobody else used the elevators during the entire time we hauled stuff to and from the truck... The original apartment was actually right in the middle of the complex so not sure why you're lying again claiming that it was at the end of a hallway...? As for the ridiculous claim about the truck's parking adding more time: the truck was parked at the entrance of the gate... Parking the truck a whopping 20 feet further to be OUTSIDE the gate would not have added "considerable more time" to moving the furniture and would have in fact saved time because you wouldn't have been blocking anyone inside the gate... Disappointed not only with how the move was handled but the lack of respect and lies told in the response. Extremely unprofessional.

    Evolution Moving

    Evolution Moving

    4.6
    (42 reviews)

    I hired Evolution Moving for a whole-house move on May 21…read more Before the move, I explained the contents of the house during the estimate process so they could estimate the scope. On moving day, I emailed additional instructions because I would be unavailable by phone. I provided my partner's contact information and specifically requested that all garage items be packed and moved. Daniel Rios confirmed that everything was received and that the movers would contact my partner before leaving the house. Around 11 a.m., my move-out cleaning crew informed me that a substantial amount of property was still in the house. My partner had not received the load-up call, and I had not received any updates from Evolution. After I contacted the company, I was told only a few open boxes had been left behind. When my partner arrived at the new apartment later that afternoon, the garage contents were missing and fewer items had been delivered than expected. The crew stated they had not been instructed to move anything else. When I contacted Evolution again, I was told there had been a misunderstanding. I was then offered a separate two-person crew to complete the move, but only as a new move with additional charges. When I arrived at the apartment that evening, I discovered that the dining room, kitchen boxes, and entire garage had never been moved. My friends and I ended up completing the move ourselves. It took three days and six truckloads. Afterward, I found that beds had been placed in the wrong rooms and not assembled, furniture had been left partially disassembled, room-labeled boxes had been piled in the kitchen, furniture had been scratched, and the hardware for my son's bed was missing. Justin Rodriguez later located the missing screws in the back of the truck, though some were badly bent. I emailed Daniel seeking a response and he replied with a completely ai-generated email blaming me for the misunderstanding. To Justin's credit, he came to my apartment on his day off to help move furniture into the correct rooms and assemble it. Throughout this entire process, he was the only person who consistently communicated with me and attempted to help resolve the situation. What ultimately disappointed me most was the lack of accountability. I repeatedly had to initiate communication myself, and after the move I called the owner every day for a week and left a voicemail seeking a resolution. My calls were never returned. Based on my experience, I cannot recommend Evolution Moving.

    Both Mason & Manny did a fabulous job!!…read more They went above & beyond to pack the truck. And most importantly they are very patient. Thank you Mason & Manny Blessings, Vivian & Shunston

    Storage King USA - selfstorage - Updated July 2026

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