Christa was very nice setting us up. Very clean and good prices. I highly recommendread more

We needed a big storage unit when we bring out some furniture and boxes and I stopped by Westpointe…read moreNB self storage to check it out. I had looked all over town for a good climate controlled building and one that was close to us. When I walked in, I was greeted by David. Such a nice friendly guy! He told me all about the place. How clean it is and they check regularly and there are motion detectors in each unit. That way if someone goes in your unit without your permission it notifies you on your phone. That information and the location, which is closer to where we live is what made me pick this self storage place. We weren't quite ready to get a unit, but knowing the information David gave us it was the right choice. He gave our information to Christa and she called me on the phone and introduced herself. She was so pleasant and sweet. She told me she would keep our name and if a unit popped up that we were looking for she would notify us. So the next month we were in town, Christa had given us another call, so I stopped by yesterday and got to meet Christa. Such a sweet wonderful person. So pleasant and just a downright nice person. David showed me a couple of units and we decided on one and Christa helped me get all set up. This place is so clean and spotless! The inside and so clean too! I would totally recommend this place to anyone that needs a unit. Yes it might be a little more than most storage units, but when you see how clean it is and it has climate controlled units, and motion detectors you might change your mind and get one. Plus it is right by the HEB and plenty of places to eat.

Excellent communication and helpful tour of facility. Handy carts available for use And security…read moreseems to be top notch. Would definitely recommend to anyone needing a storage unit.

Great location, even better customer service, price and cleanliness!! I highly recommend storing…read moreyour property here, it's the best managed storage location I have ever used.

Place is marginally clean and had grown since opening. Every year there is a "nusiance" increase in…read morerates "To strive to be competetive". With all the new climate controlled storage places in the area now, there is more competition so you think priicing would stabilize, right? Heck no... they went up 15% ! I would most definately shop around before making your choice to store here. They are using their location and the new residences building in their back yard to their leverage.. The last place I had was purchased by Cube Smart, they are just as bad and provide a 10 page contract covering them from any liability for your loss if one occurs. Take your money you would spend and build a nice storage building at your home... Over a year it will cost the same then you pay nothing. Buy a high efficency thru the wall 110 A/C unit, insulate your walls and reflect your roof and you will still pay less long term. "purge and choose"

This is the 2nd time trying to rent space. 1st time, I reserved on line and had date to go. They…read morecalled and stated they were closing early and I couldn't get there in that time. 2nd time, rented on-line and got a date. The website said they were open at 11 am. They weren't. I called the number and was told they open at 11 and they were likely late so for me to wait. I waited over 30 minutes and never got a call nor did they open. I finally got a call and they as told they aren't open on Sunday and the website should have been updated. I told her it wasn't and apparently their call center didn't know of the cha he either. Apologized and stated I could go tomorrow. I scheduled it when I did both times because it was available and met my time frames. I told them o would be looking elsewhere and I don't think they even cared.

We moved here a few years ago and Kim helped us move in over the phone...She has excellent customer…read moreservice and very friendly! The facility is well maintained n very clean! I recommend this business!!!

Clean well maintained facility. However, manager needs some people skills. Unknown to me, my truck…read moreblew a hydraulic hose when making the tight turn into the place. I truly had no idea I had dripped oil on his driveway. He appears out of nowhere and begins chewing me out like a dog. Wait, I don't even talk to a dog like that.

Always clean on the premises. The units are climate controlled and cool during summer heat waves,…read morewhich is a wonderful. Employees are always smiling and friendly. Wish the hours were open later but otherwise no complaints.

I rented a unit and a truck last month after my Gram passed away. There was a lot of shuffling to…read moredo with her belongings. In such a raw emotional state, it was a blessing to be so well cared for by Tammy. Our unit was pristine and the truck was just what we needed. A month later, we realized we needed a larger unit and to rent another truck. Tammy made a way for us even though the busy season is upon us. She is thorough, efficient, and kind- truly concerned for our well being in such a heartbreaking season. I can't recommend Cubesmart enough.

Just opened a storage at the Live Oak, Texas location. We had a wonderful experience with Morgana…read more She was polite, professional, and knowledgeable. We highly recommend this location.

Horrible location. Tough to get to especially with all of the road construction. All they do is…read moreraise your rates the longer you rent and give new customers better deals. The past 3 times I have gone I have had to spend 20 minutes searching 3 floors just to find a cart. Paying 400$ a month and not having access to a cart and they still want more money for 24/7 access. facility has got worse and worse every year. climate control is not good and always warm. Over all if I could give this place less than a star I would. don't rent here you will be disappointed. you're better off renting from Extra Space Storage by rolling oaks mall. way better. This place sucks. moving out this week and would never ever be a customer at public storage again. extremely poor customer service

Great Storage Facility With 24 Hour Access Like I Need!!! Great Prices As Well as Good Value…read moreToo!!! it's A Well Kept Facility And The Owners Are A Local Couple Who Are Great To Work With!!! Will Always Refer People Here Too As Well!!! Mike A

Clean- new manager upped the temperature in "climate controlled" to 80-- great for hot yoga. We…read morewould have stayed but they kept upping the rent to where we were paying $60 more per month than new customers. Finally moved to a local unit that is clean, cool and 1/2 of what we were paying at xtra space. Use ONLY for Short term or be prepared for the gouging that will follow.

We lost our key and the representative helped us drill through the lock and get all our stuff! Very…read morenice lady, and they refunded the lock we bought since we were gonna move out and then helped us end our rental by the deadline so we didn't have to pay an extra month!