Easy storage. Helpful staff. Elevators that only go to your floor with your code. SHADE! At least…read moreat the entrance I had to use.

Arrived from out of town and was AMAZED at the level of service. Every question was answered and…read moreevery need for my unit was met. Polite, efficient, and informative. These guys are obviously dedicated to customer service. Drew pointed out details pertaining to my unit and Doug went the extra mile in making me feel comfortable with this process. For the money, this is a good value. Overall, the transaction was smooth and effortless.

Excellent service with the staff. The manager is so kind and helpful. She goes out of her way to…read moretake care of you. Very clean and reasonable in my opinion. I highly recommend this location.

The Storage-Mart at 8114 City Base Landing, San Antonio, TX is absolutely the worst. I'm not sure…read moreif it's poor management or their accounting department. The contract allows them to charge for insurance unless you provide proof of insurance. But when I provided proof of insurance, I was charged for insurance so now I have to contact them to reverse the charges. This is not the first time. How many customers are charged for insurance because they fail to notice the extra charge? StoragMart is deceptive in their management practices.

I met with Karen and she had great customer service. She was extremely nice and friendly. The…read morefacility was clean and had easy access.

I've rented storage before, and Lockaway Storage at 410/I-10 is the most positive experience I've…read morehad. The building is secured, clean and nice, quite affordable rates, and the staff is kind and helpful. Thank you

Don't have experience with storage here, but rented a U-Haul from this location and they were…read moregreat! Staff was proactive in making sure they had a truck available for me, it wasn't the same size as I reserved but they were quick to call and make it right. The check in and check out processes were very quick and I was on my way in no time. I would 100% recommend using this location to anyone in the area.

DO NOT, UNDER ANY CIRCUMSTANCE, STORE ANYTHING AT THIS LOCATION. PERIOD. IT WILL MORE THAN LIKELY…read moreBE STOLEN. If all of your valuables aren't stolen the first time they break into your storage,I assure you they are much more efficient the 2nd time. I've only had a unit here for 2 months. Facts: I came to my unit November 6th to acquire winter clothing only to discover my unit had been burglarized and vandalized. The office personnel were not on the property, but I reached an individual the next day by the name of Samantha (Since terminated), who informed me that my unit was discovered without a lock on November 1st. She explained that someone had attempted to contact me [A lie- I have had no missed calls, voicemails or emails on the matter.] and promised to review the camera footage and compile the applicable paperwork for me then she would call me back. I never received that call. I returned a week later and was given keys to the replacement lock the property provided, along with the paperwork. (I've been very busy and unable to wait the now hour plus I've been waiting for an officer to be dispatched to place my report.) I returned December 4th and used that very key I was provided by the property to unlock the lock the property had provided only to discover my unit had been burglarized yet again!!! Two new office employees were available, one from a different location and one in training. They informed me that all the previous staff had been terminated, that they do not know how to access the camera footage and that they have been getting yelled at and confronted by other disgruntled renters who also have had their units broken into. While here today, speaking with yet another employee as I await an officer to submit my police report. I am being told that there have been no other reports of burglary recently at this location. Literally, as we were discussing this, another gentleman comes in and expressed his very recent experience of having his unit burglarized. Just facts....Take it for what it is worth. Awfully suspect to me. This is not the least expensive storage in the area...and most certainly not the most secure. Do your research. This property should not be one you consider.

I rented a unit in Cubesmart in Mchard road and Mt. Tom Gm assisted me I have never been treated…read morethe way he do! he went over and beyond very helpful and friendly the unit was super clean. thank you Mt. Tom keep up the good work you are doing!! I do recommend this place.

Wonderful recent experience with the most current General Manager, Tamara, and assistant manager,…read moreLoryn, at Cube Smart! I've been renting a unit there for a few years and both these individuals went the extra mile to help me with some past issues with my account there, and then helping making a change to a more cost-effective unit, assisted me in understanding the options, and walking thru with me to show me the various units available to make the best choice. They put so much time in assisting me, always with kindness, respect and genuinely deaireto provide the best customer service possible. It is amazing and so uplifting to know there are still individuals who genuinely go the distance for the customer. Highly recommend this facility because of these 2 individuals!

Very good and safe location. Mike is very helpful and nice. Totally recommend this locationread more

So I am new to storage. I needed to put 90% of my belongings into storage while transitioning to a…read morenew home in San Antonio. Bill Clearly, one of the owners was kind and thoughtful in so many ways. He helped me think carefully through the best size while not pushing to upsell me at all. I greatly appreciate the customer service, location, security, and cleanliness.

Not gonna lie, I have a hate and love relationship with this storage…read more Let me start on a positive note with the things I actually like about this storage. The location of this storage is great for those who live in downtown and it has a very quick access to the highway, which I think is convenient. The buildings are pretty well air conditioner, and the elevators are spacious. Overall, they keep the buildings pretty clean and staff working there has always been helpful. However, one of the main reasons why they are getting on my nerves is their constant annual price increase. I've been a customer for almost 6 years, and I am now paying almost double the amount from when I started which seems ridiculous. The ongoing increments just feel more like a way to kick you out, than actually keeping you as a customer. Anyhow! Besides the insane prices I currently pay, as of lately I've seen a lot of issues with either the gate not working, the door to access the building not working, no cars to move stuff anywhere to be found. Overall, if you are looking for a storage for just a couple of months I think this place is for you. But if you are looking for a "long term" type of storage, beware of their rates and price increases!

I've been with this storage facility for about four months, and my rent has already gone up by $90…read more After I reached out, they did lower it by $30, but that's still a pretty significant increase in such a short amount of time--and they've refused to work with me any further. Just a heads up to anyone considering renting here: keep a close eye on your monthly bill and be prepared to call when (not if) the price increases. Also, there always seems to be something broken (doors/elevators), carts are rarely available when you need them, and I've even seen a homeless person walk out of one of the buildings, which raised some concerns for me. Overall, it's been a frustrating experience, but they stand by their prices because it's a "prime" location. It's not...

Michelle and Ana-Lisa are very attentive and ready to help you with all your storage needs. Great…read moreprices and a clean facility. They even have a Referral Program to same you even more money. $$$

Nice storage . Michelle is great . Call and ask for her or stop by and i bet she will help you more…read morethan youd expect .