Don't have experience with storage here, but rented a U-Haul from this location and they were…read moregreat! Staff was proactive in making sure they had a truck available for me, it wasn't the same size as I reserved but they were quick to call and make it right. The check in and check out processes were very quick and I was on my way in no time. I would 100% recommend using this location to anyone in the area.

DO NOT, UNDER ANY CIRCUMSTANCE, STORE ANYTHING AT THIS LOCATION. PERIOD. IT WILL MORE THAN LIKELY…read moreBE STOLEN. If all of your valuables aren't stolen the first time they break into your storage,I assure you they are much more efficient the 2nd time. I've only had a unit here for 2 months. Facts: I came to my unit November 6th to acquire winter clothing only to discover my unit had been burglarized and vandalized. The office personnel were not on the property, but I reached an individual the next day by the name of Samantha (Since terminated), who informed me that my unit was discovered without a lock on November 1st. She explained that someone had attempted to contact me [A lie- I have had no missed calls, voicemails or emails on the matter.] and promised to review the camera footage and compile the applicable paperwork for me then she would call me back. I never received that call. I returned a week later and was given keys to the replacement lock the property provided, along with the paperwork. (I've been very busy and unable to wait the now hour plus I've been waiting for an officer to be dispatched to place my report.) I returned December 4th and used that very key I was provided by the property to unlock the lock the property had provided only to discover my unit had been burglarized yet again!!! Two new office employees were available, one from a different location and one in training. They informed me that all the previous staff had been terminated, that they do not know how to access the camera footage and that they have been getting yelled at and confronted by other disgruntled renters who also have had their units broken into. While here today, speaking with yet another employee as I await an officer to submit my police report. I am being told that there have been no other reports of burglary recently at this location. Literally, as we were discussing this, another gentleman comes in and expressed his very recent experience of having his unit burglarized. Just facts....Take it for what it is worth. Awfully suspect to me. This is not the least expensive storage in the area...and most certainly not the most secure. Do your research. This property should not be one you consider.

Absolutely outstanding service! From start to finish, they answered every question I had and went…read moreabove and beyond with helpful suggestions. Reliable, hassle-free, and incredibly easy to work with, Everything you could want or need in a storage facility. They're already setting a high standard and I can't recommend them enough. Support this great local business!

From the owner: Locally owned self storage ready to help with your storage…read moreneeds. Fully fenced Please support locally owned small businesses.

Price are right 24 axis seven days a week is light up as a football field and Cameras all over the…read moreplace yes I do recommend this place

The best storage facility in South Texas! Secure, neat and tidy, and the staff is very prompt in…read moreaddressing any issues you might have with your storage. I store a boat and travel trailer at Bettis and could not be happier.

The Storage-Mart at 8114 City Base Landing, San Antonio, TX is absolutely the worst. I'm not sure…read moreif it's poor management or their accounting department. The contract allows them to charge for insurance unless you provide proof of insurance. But when I provided proof of insurance, I was charged for insurance so now I have to contact them to reverse the charges. This is not the first time. How many customers are charged for insurance because they fail to notice the extra charge? StoragMart is deceptive in their management practices.

I've been a renter at Storage Mart for many years. I have always had excellent service whenever…read moreI've called or come into the office-shout out Jessica! The property is very well taken care of: clean and tidy, well lit, appropriate temperature for all weather. As a single woman, I have felt safe when I've been on property to pick up or drop off at my unit. The location is excellent-you can complete a quick trip to your unit before or after gassing up or getting groceries. I have never had a problem with customer service or quality offered.

This place sucks. Was one day late and they sold my stuff. Don't come to this place heed my word…read morethey will screw you over. Don't come here

Between living overseas for ten years and moving several times during that time, I have come to get…read moreto know storage facilities with feelings of both appreciation and frustration. However, my experience with YSP has been an exception to the latter. Ever since the first phone call when I set up my first two units with YSP, the staff has been exceptional in their help, advice and flexibility. I am now renting unit number five from them in my preparation to move abroad once again. They have always acted in ways that serve my best interests rather than only being concerned with their own needs as I have found other storage facilities often do. They are willing to go the extra mile to insure I want to use continue to use their facility. In my history with other storage facilities, the reverse of this attitude has often been my experience with the facility operators usually threatening the fact that they have waiting lists, yada, yada, yada. Almost forgot to mention that payments are done online and are easy to make. You really won't regret using Your Storage Place. Elray and Bill are tops in customer service and satisfaction. If there had been 20 stars, I would have given them that rating!!

So it will be going on one year November 1st and they have already increased the rent twice within…read morea one year span. Watch out because they just keep increasing and increasing the rent. Mine went from $132 to now $165. May wanna find a place that locks in the amount for at least one year. Just my suggestion.

I've been renting from you now about 2-years , the only problem I have is that you folks raise the…read morerental fee every year, To whom it may concern, Give to your reliable customers give them a couple of months free, Doing just that would be a huge incentive for new customers. Your facility is very clean. the lighting is great. your security is top notch, But the help that receive from Eddie has been outstanding, Eddie has been courteous, willing to help what ever I needed, Eddie is a prime example of a responsible employee that most companys are looking for and will give them initiatives to stay. my hat is off to Eddie. Russell Petrello

Would have given it a zero (0) rating; however, this app…read moredoesn't allow it. The worse customer service EVER. Waited 10 days for hitch & bike rack on day of appointment waited 30 minutes before they came to tell that it was not in. They (Dan & Terry) gave every excuse in the book. I should've read previous reviews.

This storage facility is ok, but my only complaint is it's advertised as a 10 x 15 size unit. So I…read moreexpected to have that size unit. Unfortunately, their units are not what they advertised. The units are actually smaller in my experience. I actually ended up measuring a few units after already being charged for the unit and signing the contract. Once I measured about 4 of them after already being charged and signing a contract for the unit it became apparent that the units are actually 9 x 14 size units not as they advertised for a 10 x 15. The only reason we got the unit was for the advertised size and well unfortunately it is falsely advertised. It's unfortunate that we had already signed the contract and paid for the unit because we really needed all the square footage that was advertised on their website for the unit. Any ways just thought that everyone should know about this discrepancy before committing to a contract so you can actually get the size you truly need. Make sure to have your measuring tapes ready to measure before hand unlike us.

I had the pleasure of working with Wade on booking my storage unit on the phone and filling out all…read morethe paperwork for the unit. He was extremely knowledgeable and helpful even though he is not an employee at this facility. Also, I had rented at this location prior when they first opened around 2016. I remember the customer service was excellent and the facility was always clean. It seems that has continued over the years. Thank you again Wade for your help!

Hank and Joe were both great they went over everything thoroughly and made sure my husband and I…read morewere well taken care of. This place even has restrooms and alarm systems on the individual units! I highly recommend this facility!!!!

We've stored our RV at RecNation for several years, and they have been fantastic. Our spot is…read moreundercover, and we've never had a single issue with security, accessibility, or the condition of our RV. The facility is always clean and well-maintained, and their customer service is excellent--friendly, responsive, and always willing to help with anything we need. Highly recommend RecNation to anyone looking for reliable and professional RV storage!

I have rented a space in Boerne for over 2 years without a problem, and then somehow they messed up…read moreon my credit card #, I got a late notice and they said they never received my proof of insurance, which I sent twice to the email they had told me to send to. This has not been resolved and its been over 2 months. I keep getting hung up on when I call. Each time they tell me that they are working on it and will get back with me. When I initially called, the female I spoke to told me that they wound waive the late fee. I still got charged the late fee. I'm still waiting for this all to be resolved. I got another text notice at 1230am the other night saying they still dont have my proof of insurance. I am not happy............