What a wonderful experience I had with Jim! I believe he is the person who oversees the site…read more Very kind & thorough- helpful throughout my whole transition from moving my unit to this one to be closer to home. Definitely would recommend this place to anyone in the area looking for extra storage space! Very clean, family owned- definitely a plus :)

Thankyou Jim for coming to help us within ur immaculate facility! Customer service is amazing alsoread more

I stored my things here in the 5th floor (climate controlled) from Oct. 2025 through Feb. 2026…read morewhile I was selling my place. Very clean units. The staff was very helpful and at one point when I needed to move my things to a larger unit, they helped me get it done on the same day. Would use their services again if I hadn't moved out the state.

The facility in Revere, MA had water damage in early December, the day after I paid the December…read morepayment. I filed an insurance claim weeks ago and called the insurance adjuster everyday, but no communication. I was told a cleaning crew was going into my unit and had the right to dispose of any damaged property. I gave $5,000 of appliances in there. No one will return my calls. My next payment is due in a few days. I should be reimbursed for December and January payment should be waived. Why is there NO communication?!?!

I'm on the fence about recommending cubesmart. I've had a unit here for more than a year. There…read moreare good points and not so good points. The good points are the hours. They are open late I think until 10pm. The place is clean, they offer elevators, and rolling carts to help people bring their things up to their units. The not so great points are the ever increasing rates. But at least you do get a heads up about it. Increasing rates are happening everywhere though. I don't feel so safe being alone up on my floor. I don't see any security camera's around so I usually need to bring someone with me. Otherwise it's an okay place.

This storage is a disappointment. They have so much potential but the maintenance there is NON…read moreEXISTENT. BOTH GATES ARE NOT WORKING, the elevador doesn't work and they simply don't care The person who presented it to me was great, and I rented one on the top floor. Today my husband was injured bringing down construction wires down the stairs because the elevator is still not working (they don't bother to give you any predictions on when it will be fixed because it simply won't). You call them and they simply NEVER return. The "manager" is a 100% of the times "out of the desk". DO NOT WASTE YOUR TIME. Do not buy the great presentation.

Staff is very friendly and helpful. Prices are great and location is convenient to the Overlook…read moreRidge apartment complex. We looked at a few options in the area and after comparing prices and space, Wayside was our choice. The facility is very clean.

Great location. Very reasonable prices. Clean, safe, heated. Very handsome, helpful, & personable…read morestaff! Flexible hours are: Mon. - Fri. 9:00 AM to 6:00 PM, Sat., 8:00 AM to 5:00 PM, Sun., 10:00 AM to 4:00 PM. Only closed on the major holidays.

Rats ate my Blundstone boots also redwing boots up to $1000 in 5 pairs of boots down to the metal…read moreshank like Vampire rats and they wanna deduct $100 deductible of 250 such a joke I have Gypsy moths from being in there there in boxes infested my new renovated house from belongings. Find another place they raise the prices also the staff walk by ya storage bin to see ya belongings then raise ya price as u have it full knowing you can not leave trust me ....

I've been with them for about a year. I went at the start of December, and the sliding doors did…read morenot work. Office was closed, couldn't access. I went back the next day, sliding doors were off their rails, but at least I could get in. A couple of weeks later, went back. Doors worked, but no lights in elevators. Rode in the dark. Which was better than the last two times I went: elevators completely broken, had to haul my stuff up and down the stairs. I have complained, but nothing has been done. In addition, there is trash everywhere: parking lots, stairways, aisles. Enormous hole in the wall in the stairway. I don't understand how this place has deteriorated so fast.

Absolutely Horrific Experience -- Do Not Use This Company…read more We hired All About Moving for a long-distance move, which included packing and transporting our belongings. It was, without a doubt, one of the worst service experiences we've ever had. To start, the packing job was completely careless -- half of our belongings were literally thrown into boxes with no protection or thought. I've attached a photo as just one example of how unprofessionally our items were handled. But it got worse. The truck they brought was too small for the job, and instead of owning that mistake, they told us to go ahead and start our drive and promised they'd return within two hours to pick up the rest of our things. We trusted them. Big mistake. They never came back. Instead, they left our remaining belongings in the hallway of our old apartment building -- something that was later confirmed by the property manager. When I reached out to the owner, Steve, I was met with hostility instead of accountability. He offered no apology, no explanation -- just defensiveness and attitude. Only after pushing further did I get connected with someone named Barbara, who said they'd work on a compensation plan. That was two weeks ago. Since then: silence. We paid a significant amount of money for this move, expecting professional service -- instead, we got disrespect, negligence, and complete disorganization. If the owner had even shown the slightest bit of empathy or ownership, I might have been more forgiving. But the lack of professionalism and basic decency from this company has been staggering. Avoid this company at all costs.

I've used this company a handful of times and have recommended them to friends and family as well…read more They have gotten a lot of business from me. The first couple of times I've used them for moves-things were great, no complaints and the charges were expected based off the estimate. With that said..it's gotten worse. I'm quoted $119 an hour and $95 truck fee. 3 hours max they worked and it's almost $700. At the end when it's time to pay the guy says "we get 20% tip". Meanwhile that one guy sat outside and smoked cigarettes while chit chatting with people leaving the two younger guys to do all the work. One of the younger guys asked me how much of tip was in the envelope I had for them because he said the older guys always stiffs him. I felt horrible...he did most of the work. My 60in tv was broken(I have photos and video), two expensive lamps missing and they left all of my furniture wrapped in their moving blankets and plastics wrap and tape. Huge mess for me to clean. Between replacing my tv and lamps I'm out well over $1500 between the cost of the move and replacing those items. Reached out immediately when I found the mess left in a spare bedroom with the door shut...left 6 voicemails. Got a women on the phone once-she was extremely rude, when I told her what happened her biggest concerns was "well I'm wondering why they left my moving blankets"..."I'll have to see about coming to pick those up"....was promised a call back -no call back, no resolution and they have been ignoring my calls. I have disputed the charges with my credit card company and WILL NEVER use or recommend this place again.

i have been storing items in this storage for almost 2 yrs. There method of business is bait and…read moreswitch. They offer good online deals and once you're all moved in , two months later you get a tiny white postcard ( the kind you get for junk mail) increading the rent by 75% . For example you rent storage unit from r $125 , 2 months later they tell you in 2 weeks the increasing the unit to $225. Hoping you can move your items and are forced to pay the hyperventilated rate. I found another storage unit as the original price for same size unit so we rented the new one with lower rate or $125 and moved all our belongings into new unit. Only to have them raise the rent again 2 months later. I called our state rep De Leo but he said he couldn't do anything. All I know it's horrible, I'm forced again to pay higher amount and get my belongings out of there. Don't go there no matter how good the online price is, believe me they do this to everyone, it's shouldn't be legal. Stay away I'm warning you

awesome service and great customer service!! love it!! my experiences was awesome everything was…read moregreat and clean area and the staff was caring and respectful

Do not go to this facility. It used to be really crappy when it was under previous management…read morebecause the elevator was always breaking down. The doors were always broken and they were no carts. Then ExtraSpace came in. They cleaned it up. They brought in carts. However, then they covered up all the electrical outlets and I do work. It's a hobby. I'm working on vintage furniture and that's why I had a unit right by the outlet sometimes I need to use the outlet less than once a month and it doesn't take much power anyway. They covered them all then they doubled the rent. They didn't just go up a little bit they doubled it. The ability to drive through the middle of the building is no longer helpful once the rent was doubled. I'll be moving out this month save yourself the trouble they'll bring you in at one rate and the next month they will double your rent.

I was contacted by someone after writing a negative review and told I'd be called the next day…read more(Saturday) by the storage site manager. It's Tuesday 1/6 and still no call. I still haven't been contacted by the insurance company. If anyone reads this who's thinking about using this storage location, DONT DO IT!!

Can't recommend. Period. Continue to raise rates and for what? Nothing can be seen as far as…read moreimprovements. Send assertive letters stating to come in for an "inspection" with no justification WHY. Not even getting an answer from calling because I had to cancel a trip to get there in the allotted time for there stupid inspection. Then I get hit with yep, you guessed it - another damn rate increase!!! Constantly raising rates. Unresponsive to customer inquiries. Nope - can't recommend them!

Customer for two years and have had my rate raised to almost double what my initial rate was. No…read morenew benefits or upgrades, just double the money. I called to inquire about any promotions, or discounts since they are currently listing my unit for 50% of my current rate. Was told my only option was to make a new reservation and move out of my current unit into an identical one. Was told "we're like Comcast and promotional rates are only for new customers, your rate will go up from there." Just like Comcast, terrible customer service. Will be shopping around for other storage units. Two stars because the people that helped when I first moved in were great and made the process easy. Hopefully it will be just as easy to move out.