called this location multiple times and left messages, but never received a call back. I finally…read moredrove to the facility hoping to speak with someone in person, only to find that no one was there. I then called the national customer service number and was told someone from the location would call me within 10 minutes. That call never came either. Beyond the lack of responsiveness, the property itself appeared very run-down and unclean. In the end, I feel this was a blessing in disguise because I would not feel comfortable storing nice or valuable belongings here. I have used the other location in Weymouth on Main Street. It is a little more expensive, but I have never had concerns about cleanliness or the condition of the facility. Based on my experience, I would NOT recommend storing nice belongings at this location.

Yes we all know that Jussara is the shining star of this location. She was very nice. However there…read morewere Too many disgusting and dangerous flaws with this location! I have a ton of pictures to show how derelict the management is at taking care of this property. It was very unsafe and the back sliding door didn't close for at least 2 weeks in the end of December 2024-Jan 1 2025. The door was stuck open all day and night. As seen in my pictures. The elevator inspection was overdue and quite expired! I mentioned it to a lady at the desk and she said she is aware of that. There is parking spaces for 2 vehicles Only near Each of the two doors! There was only one dolly to bring your things into each un inspected elevator. So if there was another car or truck filled with trash to bring up by some Very Toothless residents, you'd have to wait for them to finish. But there's no room to park and if someone new comes you have to let them know you're next for the orange dolly. There was Zero lighting in the back of the bldg! So when you left the security of your car, you couldn't see even the key pad to punch your numbers in to exit the property. The app didn't work many times so you'd have to walk up to the keypad, and put your flashlight on and also punch numbers and Run back into your car to flee the garbage dump. Speaking of which, when I got to the 4th floor every single time, there was another huge piece of discarded furniture or child's large play item. Downstairs and outside? Well that's where the disgusting residents decided it was too far gone and broken down or Ruined for even Them to keep so they just Dumped it there. That's right. One trash receptacle, filled to the Brim and over the fence surrounding the garbage pile and To my astonishment-many things were thrown over their property fence into an abandoned wooded area behind the storage property totally encroached on a neighboring property. The ceiling became soo humid that water dripped from the steel beams above and made my boxes in my unit Soaked. I was in this unit for 6 months and I could say it is completely disgusting and unsafe. Please look to my pictures as guides for Not coming here. I went to Castle Storage and I love Every aspect of that facility. Sure the price is higher, but you've Got to do that to keep the low class slobs out.

We had to find storage at super late notice and were able to make a reservation online late…read moreSaturday for a Sunday move in. Noah, the manager kept the doors open for us for an extra few minutes as we were running late with our third trip. With an early morning flight the next day, he really saved our bacon! I don't know what we would have done if not for his kind flexibility.

I had a great experience at this Prime Storage, easy, organized, and professional 10/10read more

Finding a unit at Value Store It has been one of the most pleasant storage experiences I've ever…read morehad. Kenny, the manager, is one of the kindest and most patient customer service representatives I have ever encountered. Kenny showed me several units, answered all my questions, and even helped me think about which unit is best suited for me instead of just going with the higher priced unit. You can tell that he really cares about his customers rather than other storage companies who just want to make a buck. He even stayed an hour after closing time to show me more storage units because I couldn't make up my mind. I didn't even get this type of service at Chanel! The storage units are well kept, clean, and well ventilated. The prices are just as great as their customer service. If you're thinking of renting anywhere else - don't. I couldn't stop raving about this place to all my friends. Corporate, if you're reading this, you seriously need to give Kenny a raise. I've never met anyone more dedicated to his job. Get off yelp and call them already!

This storage facility has been absolutely fine to have as a back up for holding large items. Not…read moresure why they decided to hire a rude and condescending person by the name of Richard. If you are late with your payment, prepare for the judgment and doggery as he is so much better than you, the actual customer that pays for him to eat. Wouldn't recommend to anyone. Two days after making full payment and still no access to my unit. Couldn't be paid to deal with Richard again. Today, he took screenshots of my personal information from the company terminal. Referred to DHS.

**** SAFETY ISSUES AND ROBERY**** This location has…read morehomeless people living in the units. When you first move in they make it seem as if your things are safe then a few months or a year out issues develop. My unit was ROBBED and the lock was put back on the door. They claim that the cameras work but its a LIE. They rob random units as an inside job and decline the insurance you are forced to take when you sign the contract. On YouTube there are many people complaining about this very issue. BE CAREFUL Public Storage is at the TOP of the list of this. Declutter your home and only put furniture in these places This is a long list on YouTube showing Public Storage and other companies that scam customers while they pay for unit rent: https://www.youtube.com/results?search_query=storage+unit+burglary

DO NOT STORE HERE! I rented a unit in March of 2026 for $120. Just got notice after 3 months…read morethey're raising my rent 50% to $170 starting July. No reason other than demand. And they told me they can raise it any amount at any time They are a bait and switch. Save yourself!!!

I never knew movers could be so courteous and friendly. Michael and his crew were the first guys I…read moremet in Boston. They were professionals, thoughtful about keeping my apartment clean, and placed every item perfectly. Michael even asked during the move if everything was going well. Timely, quick, and careful, these guys are great. Good price too.

I can't say enough about this company! I called them panicked on a Saturday to help move some…read morelarge, difficult items into my basement from the second floor same day! The owner, Michael dropped everything and made if happen!! He personally came and helped move the items! The items we're moved with care and precision. I would recommend them to anyone looking for very reasonably priced, exceptional service. A door even had to be taken off to fit some large appliances and they did it with ease. Thank you guys for such great work.

I cannot recommend this business highly enough. Our son needed something he had stored over the…read moresummer and they went above and beyond to get it to him thousands of miles away. We had a recent issue come up on delivery day and again they were there for us. We highly recommend Michael and his team.

Michael and the cubiq team were absolutely fabulous. Every dropoff and pickup was timely and…read moreseamless, and I SO appreciated their help in moving my things into a new apartment (with no elevator). Super friendly and amazingly efficient, will definitely be using Cubiq again next time!

The entire process was easy, efficient and quick. I scheduled my pickup date/time over the phone,…read morestorage bags arrived in advance and on the day of the pickup Alex and Kevin arrived within the designated timeframe. They even texted me when they were on the way. They were polite, friendly and fast. I later received an email with pictures of my inventory. The online portal makes it easy to make adjustments to your account. I would definitely recommend them to anyone looking for reliable outside storage with pickup and delivery.

Moving out during a pandemic gave me serious anxiety, and then I found MakeSpace. They sent me 30…read moreFREE storage bags (that they place into storage bins on arrival for quick turnover); I packed up my bags and placed them in my hallway when they arrived. They came in and dissembled my furniture for me, wrapped up what doesn't fit in those bags and were in and out in less than 2 hours. They wore masks and were incredibly efficient which allowed for very minimal interaction. I wish I could give more than 5 stars; HIGHLY recommend. Thank you Darrius, Jovannj, Deion and Nick! You made this experience so much better than I could have imagined. 10/10.

Absolutely worst and I mean worst moving company ever. My fiance used them three times prior…read morewithout ever an issue.... Not this time. Prior to us moving we found out that they contract long distance moves to a third party driver and only provide the manpower...Not what was told to us during our booking. Our day was set up for March 24th, 2022. At 8:00 a.m. They guarenteed it would be to it's destination by the 31st. Bellhops called a few days prior to ask if the driver could get there on the 1st instead.....Didnt really have a choice, so we agreed.  That morning, Three out of the four movers showed up, and the owner of the moving truck showed up a little earlier then them. Everything started out good and they were professional in uniform, with a great personality. They began to move our stuff fast and took care. About an hour later the 4th individual showed up look like he just rolled out of bed with no uniform on and looked like he hadn't showered in a few days. This particular gentleman did barely any work. Let the other three move everything around while he huffed and puffed and sat around most of the time doing a poor shrink wrap job on tiny pieces of furniture. The gentleman then decided about an hour into helping move all our stuff into the truck that he was going to light up a joint and smoke pot on the front of our property. Now while it is legal in the state we moved from, our realtor and buyer were supposed to show up at any given time. And just because it's legal doesn't mean it's okay to do that on somebody's property.  Things started to get slightly worse in the afternoon. The movers started to slack off and take their time....Pieces of furniture we're not being wrapped properly and they were starting to be careless with boxes and furniture. They did not have enough shrink wrap, so I had to run to U-Haul and buy it out of my own pocket. They had no dolly, and a huge Tangled ball of straps that they used to strap our stuff into the truck. What really took the cake this day was that my wife had medication that was taken out of the kitchen drawer, deliberately. Even after we bought them lunch, tipped them and helped them move to make it easier. At the end of the first day the truck got loaded, and we came out to the driver  pulling away without even locking the back door!  The arrival was FAR worse. The truck was on time at 11am, however the 4 workers that were supposed to be there at  11....didn't show up on time. Instead only 3 workers showed up, and they all showed up 45 min late, without warning.   We had our stuff put into a storage unit,.because we are buying a house. According to the very nice people at the units, the workers showed up...yet again disheveled, not uniform, and we're climbing the fence to get into the unit, rather then call or go to the office. The movers also gave the site staff issues multiple times prompting them to call us ... We had to get a second storage unit, because the workers didn't pack the unit correctly. So this is now costing us an additional $300 a month due to their sloppy, half done work. Had it been packed properly we could have done with one unit....instead, they just threw out stuff into the unit, put heavy boxes on top of fragile and Glass. We had boxes marked with orange tape that we made our long distance coordinator FULLY AWARE, needed to be put in the front of the unit. Not a single box was put into the front of the unit.  Between the loading, unloading and transit....damaged approximately $10,000 worth of our stuff .We had to spend two days unpacking the unit, going through every box, taking photos and repacking the unit. Defeating the whole purpose of hiring movers. What was Bellhops response? They are still giving us a run around with claims and beating around the bush. Our "claim" was supposed to take 1-3 days....it's been well over that. Now on April 21st, it's been almost a month of dealing with this company. We called, and tried to handle this with our long distance coordinator however he just went MIA...so we called and filed complaint after complaint. Got a different person every single time. Kept getting told...someone will call us back. Someone will get back to us. Having to explain ourselves every time. Absolutely disgusting customer service. No one is on the same page and the left hand doesn't know what the right is doing. After calling 15 +times and constantly keeping on top of them, we were refunded approximately $900 for the inconveniences. We filed a claim with more then 60 photos....however our "claim" settle offer was a whopping $995, which we don't agree with. They don't replace or repair, they reimburse based on "weight".... 1000000% an absolute joke of a company. They may be great for short moves, but not for long ones. We will continue to fight to get reimbursed for the damages, the service we paid for that was a joke and the time we have wasted with Bellhops.... ITS NOT WORTH THE HEADACHE!!!!

They took my deposit, and then canceled weeks later. It's now too late to find other movers and…read moretrucks! Check their BBB reviews.