2020 update: I just recommended CSM to our friends who moved a few weeks ago and they had a great…read more experience as well. I'll continue to use and recommend them to friends - they are punctual, friendly, careful with belongings, and super efficient! 2017 original review: Alex and Billy helped us move this weekend and I am so pleased, they were super nice and moved us quickly! A friend had recommended Can't Stop Moving to us and I'm so glad we listened to that advice, they made our move as pleasant as possible. Rates were great and nothing was broken. Definitely will use them again in the future!

Professional, efficient, quote was right in line with the final bill - these guys are as…read moreprofessional and as strong as can be. Made our move less stressful and highly recommend to anyone looking to move. Don't think twice, just go with the guys from Can't stop - best in the business!

Do yourself a favor and stop comparing different companies. Have had 3 moves over a decade with…read moreStairhopper and I won't go anywhere else. Timely, efficient, responsible, and insightful. Alec and Philippe did a great job. Highly satisfied. Alec offered suggestions for protecting items that I'm grateful for. Philippe did not quit. The move consisted of moving large items and a few boxes from small 1 BR apartment to a nearby storage unit. The back office made the quote process easy and my move came right in line with the quote. Not saying that will always happen but I had prepared ahead of time to secure parking, access, elevator, and loading dock. Do your homework! The care and professionalism is why I chose Stairhopper and have used this company for my prior moves !

Stairhopper movers were great to work with. They did some packing for me (mostly fragile items) and…read moreeverything they packed arrived unscathed. They also moved all of my furniture and belongings, and the crew was professional, efficient, and flexible. The pricing was competitive too. I highly recommend them.

I sent a package to Seattle on sept 15 through FedEx which was supposed to be delivered b/n sept 18…read more&20 .I paid $52 for shipping . As of today ,Oct 4 , it said package label created & delivery time is pending . I called several times at the shipper store 51 pleasant st ,Malden the guy at the store kept telling me " Mamm you don't understand, you have to wait or call tomorrow " .I asked to speak with the manager & no luck . I don't know if they lost my package or damaged through the process. I am still waiting to get the answer . The worst experience I ever had through my customer service experiences .

The staff in this store is unprofessional and the owner is irresponsible. Two weeks ago I stopped…read moreby to ship a package to California. The staff made mistakes on address when copying it from my cellphone and didn't confirm the address with me. I attempted to claim the loss against them since it is due to the fact their staff made mistakes and wasn't following the necessary procedure to confirm address with me. But the owner declined to pay for any amount beyond UPS's shipping insurance, basically they just want to pay for nothing from their side for their fault. I wouldn't trust this business anymore and would suggest anyone to be cautious of this store.

Recently helped my girlfriend relocate from Quincy to Belmont. They were very upfront and honest…read moreabout all the pricing and what they can offer very helpful in every way, very professional, personable, efficient great interaction with me. After the fact, we thought something could possibly be missing. Follow up with easy billing done on site via phone. Everything really great.

I've moved several times, and this was by far my worst moving experience. I hired Octopus to move…read moresome belongings into storage and then move them into my new place a month later. I had a detailed call with them, received a quote, and booked. On moving day, I clearly explained twice which items were being moved and which belonged to my roommate or were staying with me. Despite this, the movers began loading items I had specifically said were not going, including a suitcase I was actively packing and, more concerningly, my backpack containing my work laptop, license, and work ID. They eventually found the backpack, but it created unnecessary stress on an already stressful day. After about an hour, Octopus called to say they needed to send a third mover because I had more items than expected. While I did have a few small items I had forgotten to mention, I had also gotten rid of a large piece of furniture I had originally discussed with them. The additional mover and the extremely slow pace caused my final bill to be about twice my quoted price. I would have understood paying somewhat more, but genuinely twice the cost was a major surprise. I contacted management afterward and had a polite exchange. They provided a small refund, but much of the conversation focused on how I should have sent photos of my belongings for a more accurate quote. I understand that photos can help, but I booked while still packing and expected the estimate to be reasonably close. The second move-in went more smoothly, but some of my furniture was damaged. When I pointed out blue discoloration on my dresser, I was told it was likely due to the rain on moving day. Given that the furniture was wrapped in blankets and plastic, I found that explanation difficult to believe. The mover offered to repaint it, but after a few days, he said that they wouldn't be able to match the paint color. My biggest issue was that the movers struggled to follow basic instructions about what was and wasn't being moved. I understand that mistakes happen during a move, but this caused a lot of avoidable stress, added cost, and damaged belongings. I rarely write negative reviews, but I would not recommend this company.

I was in a real bind and desperately needed access to a fax machine to send an important document…read morethe same day. In an era when fax machines seem to have disappeared from everyday life, I was worried I would not be able to find one anywhere. Fortunately, they were able to help me right away. The staff made the process quick and easy, and my document was faxed out that day without any issues. Having access to a reliable fax machine when I needed it most was a huge relief. It's easy to take services like faxing for granted until you suddenly need them, and I was grateful to find a place that still offers this service. If you ever find yourself needing a fax machine for legal paperwork, government forms, medical records, or other important documents, this is a great place to go. Excellent service, convenient fax capabilities, and a lifesaver when time matters.

Was scrambling to get a notary around 5 PM from the nearby UPS service and got frustrated when they…read moreforced me to book an appointment - Are you serious? It takes a minute to notarize, however, you want customers to waste their PRECIOUS time booking appointments. Finally, I came across Revere Business Center, called the office and the gentleman on the other side greeted and treated me like a human. Immediately, rushed to his place to take a print out of the affidavit, notarize and scan it back to my email! What a buttery smooth experience and professional high-quality service. Highly recommended! Wish they were close to me.

THANK YOU to Mr. Ivan, the guy in charge this past Thursday morning. We had a 1 way reservation for…read morea 10' truck @ open (7am). Ivan was very helpful and answered my questions. It was difficult to secure a 1 way this time of year from Cambridge to midwest. U-Haul dispatch in MA confirmed everything the Monday before pickup. Truck in excellent condition. Drove it 2 days west and will drop it next week at another location. We did see 2 big bugs in truck interior but were able to kill these before loading items. I know there are reviews talking about rodents in the storage location here. I am guessing this truck was moved to Cambridge for my 1 way since dispatch was working on my reservation. Again, thank you Ivan for your kind & helpful demeanor.

I am no longer renting a storage unit from U-Haul. I have made a complaint with your home office in…read moreArizona and I have filed a insurance claim with your insurance company RepWest. Mr. Francisco, Diseases directly transmitted by rats. Hantavirus Pulmonary Syndrome. This is a viral disease that is transmitted by the rice rat. This disease is spread in one of three ways: inhaling dust that is contaminated with rat urine or droppings, direct contact with rat feces or urine, and infrequently due to the bite of rat. They also carry. Officially, the CDC (The Center for Disease Control) lists seven diseases North American rats and mice transmit directly and 11 they transmit indirectly. None sounds good, and several can kill you. ... Foodborne disease is transmitted through saliva, urine, and droppings. In the course of one day's food rummaging, a rat can unload 50 half-inch droppings. I understand you are not responsible for what happened to my belongings, due to the rodent problem.However, my storage unit was infested by rats, rat fences and destruction of my personal property. i.e. my polo jacket, khakis pants, comforter and my suitcase. Due the high probability of transmitting a deadly disease carried by rodent, I was forced to discard my belongings!!! These items were destroyed by rats eating, nesting and probably reproducing inside my storage unit # 366 located at your Uhaul location in Cambridge,MA 844 Main Street. 02139 I complained about my unit having been overturned by rodents, back in October 2017. But nothing really happened. I understand that unfortunately, there is a huge homeless, disenfranchised people that occupy your area. I was threatened by one of your ex-customers that , had a storage unit next to mine, a year ago. They started asking me for money, then the man became aggressive and threatened me! I called 911, a Cambridge, Massachusetts police officer arrived. When I told the officer what happened, they lied and changed their version of events. The officer, let them go with a warning. And I quickly left your Uhaul location and headed home! Another time, I came to your location early on a Sunday morning, I was stuck outside your Cambridge Uhaul location because your after hours access card would not work!!!!! A caucasian man with a seringe dangling out of his arm, stumbled down the sidewalk towards me. He asked me for money, I noticed he had dried up blood on his arm, I told him I didn't have any money and ran away! I contacted your Uhaul customer service number, and explained, I was being charged an extra $5 for after hours access, and still couldn't get inside!!! And I also believe some of them also rent storage units and probably store food items in those storage items, in your Cambridge,MA location. I am not blaming you for the staff at this particular U-lHaul l ocationor what happened to me me or the serious rodents problem in your location. But, my belongings should have been safe and not destroyed by disease carrying rodents!! I have spent in excess of $2,000.00 during the 2 1/2 years of being your customer. I am sorry, I had to terminate my business with Uhaul. But between the rodents destroying and contaminating my entire storage unit, also I am purchasing a home in March, and I am now storing in a friend's home, here in Brookline, MA. I considered leaving some of my personal items in my storage unit, in your Cambridge Uhaul location. Because I could not salvage those because they were too contaminated with rodent excrement and the possible spread of dangerous pathogens and disease! But, after I saw the extent of rodent damage , rat excrement all over my clothing, linens, luggage and basically the infestation and contamination of the entire unit, I decided to end my storage occupancy at this location. Respectfully Yours,

I was referred to this mover by the MIT furniture exchange. They said that YourMove was excellent…read more I was happy about this, because it is always great to find a good mover! What happened over the next week and a half was discouraging. I told them that I had a very restricted schedule (because I am a teacher). I cannot leave classes just because I have movers coming over. We tried to find a time, but it was hard. Eventually I asked my boss for a favor so I could get a time that would work. He let me out of a faculty meeting. This was a big favor. I worked hard to meet these movers halfway! But then on the day of the move, the movers called to say "Hey, we're done early today. Can we come to your place now?" It was TWO HOURS BEFORE THE AGREED TIME! I had to teach my class! What the hell? Who do these people think they are? I should leave work two hours earlier than OUR AGREED TIME just because it was MORE CONVENIENT FOR THE MOVERS? I tried to reach the dispatcher, Judy. I called her twice, but she didn't pick up. She claimed that she called me twice, but my phone said she hadn't. My phone ALWAYS picks up the missed calls. Her movers were certainly able to reach me via the same number. Judy said that she COULDN'T SEND THE MOVERS AT THE AGREED TIME BECAUSE SHE "DIDN'T WANT THEM WAITING AROUND FOR TWO HOURS." She said that over EMAIL. WHY ARE HER SCHEDULING ISSUES MY PROBLEM? It is not my problem! A DEAL IS A DEALl! I CALLED IN A FAVOR FROM MY BOSS SO I COULD BE THERE AT A TIME CONVENIENT FOR THE MOVERS, AND THEN THEY DON'T SHOW UP??? Too bad, favor wasted, because YOUR MOVE MOVERS DIDN'T WANT TO DO THEIR JOBS. When I talked to Judy on the phone, to her credit, she apologized tepidly. But she also said that nothing could be done about it. She made it seem like SHE was doing ME a favor by agreeing for such a late move time (4pm to 5pm). "Movers start early. The work hard and they finish early." She said she worked really hard to find a time for me, she really did me a favor. Great, that would have been nice IF THEY HAD SHOWN UP. You said 4-5PM, BE THERE AT 4-5PM! AND DON'T ACT LIKE YOU ARE _DOING_ME_A_FAVOR_BY_DOING_YOUR_JOB! Who do these people think they are? I cancelled my order. I will not be using them. I will be using someone else. This is flabbergasting, unacceptable. I can't hand over money to people who do such a miserable job with their customer service. Use someone else, someone who actually cares about their customers. Judy lost my sale, and broke a promise just because she can't schedule properly and because she didn't want to have her movers "sitting around for two hours" because she didn't have anything scheduled for them. Maybe she saved money by doing that, but she made me a furious fucking customer. I will make sure none of my friends ever use this service. Nice job, guys.

I am about to use this company for the FOURTH time. They…read moreare consistently kind, cautious, and quick. Two of these moves involved a piano. Yes, a piano, and it was a great success. Also they are a reasonably priced, small, local business, and this shows through in my interactions with the owner and his employees, which is a very good thing. I could not ask for a better experience! I am reviewing them now, before an upcoming move, because I am a jerk who promised them a great review after my last move and forgot to do it.

Five stars all the way... We used these guys again and again and again... both inter-state and…read morelocal moves and they always deliver punctual, courteous and friendly service for a reasonable price. Highly recommend for all kinds of moves!

Best experience moving- (paired with the worst buying experience I've had). Tommy, Sid, and Salem…read morewere awesome. This moving company is amazing. The owner is professional, communicative, and understanding. I had to change my dates more than five times due to issues with the seller's lack of follow through. Even though I did this, the owner remained patient with me and very accommodating. Tommy, Sid, and Salem were absolute machines- the company name made sense once I saw them in action. We were in a 3rd floor condo in Wakefield and moved to a ranch in Georgetown. The 3 floors didn't matter- they were so fast, efficient, and definitely strong to move as much as they did. Since our closing was very last minute we didn't get the chance to box everything so they did that for us when necessary. They have boxes for closets so you don't have to take clothes out of there at all. They moved a huge treadmill, King bed, Queen bed, couch, heavy tv stand/fireplace, and so much more! I am recommending them to anyone and everyone with no hesitation. This was our first time using movers and it was the best experience! Thanks so much :)