Stop wasting your time. If you need a great UPS store, go to the one on Everett Ave in Chelsea. The…read morepeople there are incredibly nice and helpful, the store is clean and put together, and service is way better. Absolutely worth the extra drive.

#1 its closed #2 it was loud af with some kind of religious…read moremusic when it was open. #3 the door was always locked when i went there. I had to wait for the woman to come open the door.

I used this business for years when I was in need of a p.o. box (mailbox)…read more Billy and his family are some of the nicest people in the city! Helpful, kind and funny! I noticed a negative review and just HAD to speak out! That simply has to be a reflection of the customer, not this business, because I had nothing but courtesy and professionalism during my years as a customer at Mailboxes and much more. Seriously... Sandy Tobin

I shipped 4 large packages from here to Los Angeles August 15. The estimated time of arrival via…read moreFedEx ground delivery was about 7-10 business days. I just received my last package a week ago...ALMOST THREE MONTHS LATER. I spent over $400 to ship my things across the country in a timely manner. I called at least 3-5 times every week trying to locate my packages because the original tracking numbers were bogus. The staff there didn't know where my packages were for weeks, until finally someone discovered them sitting at another facility. I spoke with Bill, the manager/owner and he never had answers for me. When I called and left messages or emails seeking new tracking numbers, my calls were never returned. Bill became annoyed and rude, at times, when I would call because he was "sick of dealing with this". Trust me dude, I was too. Now that I finally have all my belongings, I have inquired about a full refund as I certainly did not receive the service I paid for in the timely manner it was promised. Once again, I have yet to hear back from Bill. Worst customer service I have ever experienced. This place is a joke and Fed Ex will hear about how poorly customers are treated at a company they are affiliated with.

Quick and easy, staff friendly. Really easy also had parking. In and out in less that 10 minsread more

I had a good experience here overall. They have sturdy moving or shipping boxes on sale. The person…read morewho helped me was kind, and cut my box down to size when I didn't use all of it, so I wouldn't be charged extra. The one thing I wish I had known before was that business accounts can't be used at stores, which are franchise locations. I had already packed my box before I realized. The person was nice about it, and checked if the account could be used a number of times. He pointed out that I had to go to a center if I wanted to use the account, and that the stores were franchises, and blocked the use of accounts. That was helpful to know for the future.

I could not be happier with my experience at Intelligent Office - Boston. As an entrepreneur having…read morethe right image for my business is important and Intelligent Office delivers! From the 617 area code for my business number, which believe me is a big deal, to the Financial District Address to the ultra professionalism of the staff I know my business is in good hands which allows me to do what I do best, run my business! I would highly recommend that any business needing a mailbox, outstanding administrative support, conference rooms, part-time or dedicated office space should contact Intelligent Office - Boston. You would be doing your business a disservice if you didn't.

From the owner: Intelligent Office of Boston offers 14 offices, all with expansive windows, and some with views of…read moreBoston Harbor from our 17th floor suite. We also offer three conference rooms that can be configured in many ways to meet your meeting or training needs. Our building has many amenities, including 24-hour secure access, high speed Internet, underground parking, an on-site restaurant, and a prestigious address.

Sayyam was awesome, beyond helpful and quick!…read more 10/10 experienced on a Saturday. Thank you for your help!

Small store that's always full of packages. The store isn't kept up very well either - supplies are…read moreunorganized, floor is dirty, etc. I do love how quick and easy it is to process Amazon returns here!

I strictly buy clothing online, so I'm here often. Everyone is always polite, kind and…read moreprofessional. The return process is simple and quick, even if there's a line!

This location stole my package, I have just turned all information over to the Police, they are…read morerude and nasty, from my understanding they have been having problems with this store and the employees stealing packages ,,,

To be honest, I had some initial reservations about shipping my Great Grandmother's Victorian china…read morecross country. But Tu did an excellent job and then some. According to my nephew, not only was everything bubble wrapped and double boxed, but styrofoam dividers also prevented movement and breakage. Really I couldn't have asked for more. And Tu was so easy to work with... even when I had to postpone the shipping date due to the recipient's travel plans. So if you have something fragile to ship, UPS at Porter Square is the way to go.

Whenever I have to send important packages or documents overseas, I'm sure there are some visible…read moresigns of stress on my face because without direct visualization, the unknown questions start immediately. Will it arrive on time? Is it being handled with the necessary care? Could it get lost in transit? Honestly it would be nice to see them load it on the truck at the drop off location, I'm just saying. Luckily, the team at this particular UPS Store was highly efficient and that started things off well. I especially appreciated that Mr. Tu packed my items using a custom-tailored box he cut himself. He added bubble wrap, and packing peanuts for $10 (this is different from their fragile packing service which I did not receive) and assisted the nice trainee helping me with some logistics. Due to high fuel costs, shipping was very expensive but we are all in the same--hopefully not sinking--boat with that. Seriously though, these guys aim for a hassle-free shipping experience. If it's important enough to ship with care, I'd definitely recommend this store.

Who knew finding a fax machine would be so difficult these days? I had an important document that…read moreneeded to be faxed immediately, and I was starting to worry that fax machines had gone the way of pay phones and video rental stores! Thankfully, this place came to the rescue. The staff were friendly, helpful, and got my document faxed out the very same day. The whole process was quick, easy, and completely stress-free. Low price too! It's great to know there's still a place that offers fax services when you need them. You never think about fax machines until that one moment when a bank, doctor's office, government agency, or legal office insists on receiving a fax. When that happens, you'll be glad this place is here. Fast service, helpful staff, and a working fax machine when I needed one most. Five stars from a very relieved customer!

Marc was super helpful and excellent customer service. 1,000% recommend this location for services !read more