I was walking into the store about 3 minutes after they closed. I started walking back to my car…read more The person who works there cane running out of the store and told me they would take me; they didn't want me having to go home and come back another day. That is the BEST customer service ever! That made my day! All it takes is a little something nice; I'll pay it forward!

I went yesterday to send back a package to Amazon, the woman at the counter helped with the process…read morebecause I did not have what I needed. I want to thank her for being very very helpful, I wish I could remember her name. I feel really badly that I have forgotten it. She was awesome

driver took a picture of the merchandise on my porch and then stole it. filed police report and…read morenotified shipping company but they have not replied. theft is on camera. several ring cams in my neighborhood

very bad did not deliver even though they confirmed it. lying bums didn't even see them go down the…read morestreet and no picture was taken either.

I've been a repeat customer at this UPS Store, regularly dropping off shipments for my business…read morewithout issue. Unfortunately, today's experience was different -- and deeply frustrating. I was returning FIOS equipment after canceling my cable service. Verizon had already charged me over $400 for not returning it on time and told me I'd get the money back once the equipment was scanned at any UPS location with a reference code added to the shipping label. I provided this code to the first employee, a young man, who insisted it wasn't necessary. I questioned him, but he was confident -- so I trusted him. After leaving the store, I immediately called Verizon, who confirmed the reference code was in fact necessary to avoid a long and complicated refund process. I went back inside, explained the situation to a different employee -- a young woman who seemed willing to help -- but she deferred to what appeared to be the store manager: a middle-aged woman who was instantly combative. I calmly explained the situation and the importance of correcting the label, but she cut me off, saying: "We can't help you -- it's final." Even when the original employee admitted I had given him the code, she doubled down, claiming Verizon's system had changed and it wasn't needed. I told her I had just spoken to Verizon and that without the code, I might not get my $480 back. Her response? "You need to leave the store. You're being disrespectful." I wasn't yelling. I wasn't being rude. I was exasperated -- and rightfully so -- but remained respectful. Meanwhile, she was condescending and dismissive from the moment I approached her. To make matters worse, I had witnessed her speaking rudely to another customer earlier -- and gave her the benefit of the doubt. Now I believe she is the problem. This experience was completely unacceptable, and it may very well cost me a significant amount of money. I won't be returning to this location, and I caution others to avoid it as well -- especially if you expect basic professionalism or competent customer service.

weirdest interaction in this store today. 2 of the rudest females I've ever met in my life. The…read morepsycho refused to notarize my document because I asked her why she was being so rude to me. I will never go back. They must have really miserable lives to actually treat a paying customer like the way they treated me. Good luck ladies!

These guys came through big time. A trucking company we hired dropped the ball and Bullet Courier…read morehelped us out. Thank you for a great job and easy to work with....

I was looking for a reliable and affordable option that could bring my materials that were left…read morebehind at my office to a meeting I was having in New York city tomorrow morning. They responded immediately to my request and the courier just picked up my materials ALREADY and I should have them today!! I could not be happier right now. I will be sure to use their service again.

Peter at the printing desk was awesome! I appreciated his patience and knowledge helping me…read morecomplete a time sensitive job. Thank you kindly.

Jackie and Eric went above and beyond to help me with shipping a large item! they are patient and…read morekind. I appreciate you both!!

They were prompt in replying, showing up and in delivery -- just about as speedy as was possible…read more My shipment was maybe moderately priced, but it felt like a good value. And the crew was very professional. Would strongly recommend.

I have worked with Boston Courier for three years now and they've been wonderful! They helped move…read moremy event supplies from our warehouse to the hotel for our event with ease. They are very reliable, do a great job every time and I couldn't do it without them!!

I've used this vendor for several years. The products they produce are the best or recommended…read morepromotional products come out excellent. The customer service is second to none. Always follow up & never an invoice problem. This vendor is easy to work with always interested to take it to the next level of service.

We have been using this printing service for years. We love the quality and how quickly we are able…read moreto get the products ordered. Marty especially is always extremely helpful. 10/10

This was a local subcontractor for an object that was crated and shipped from California. I found…read moreout via a phone call that they attempted delivery earlier in the week with NO notification to me...a stupid decision on their part. When a delivery date was actually confirmed, I was given a five hour delivery window. They are now 45 minutes beyond the delivery window with no communication as to when they will arrive. NOTE -- the crate finally arrived safe and sound.

I only came across them due to a local subcontractor to move 13 pieces from our offices in Boston…read moreto Wyoming. While confirming my appointment, they had the wrong pick up address which I corrected and confirmed with 2 different people. I was then told that I would get a call back as to when they would be arriving...that never came. I called them back at 3:30, I was told the driver was on his way and he would be there in 15 minutes. When the driver didn't arrive by 4, I called back. I was told he would be there in 15 to 30 minutes. when 4:45 rolled around I called back again and was told that the driver was in the elevator on his way up, and at 5:10 when I called down to our security, I was told that no one had even arrived. Basically these guys never showed up and then blatantly lied about being on site. I absolutely would not recommend using their services.

Francine was very flexible regarding making our last-minute appointment, and she was right on time!…read moreShe came to our mother's nursing home so that Mom didn't have to leave the facility, and was very knowledgeable and professional, pointing out details we wouldn't have known about otherwise. Her fee was very reasonable. Thanks again, Francine!

We needed a lot of documents notarized AND with 2 witnesses. The next day Francine arrived at my…read morehouse with the witnesses and notarized everything. It couldn't have been easier or more professional, Francine is definitely a go-to resource for any notary needs. HIGHLY recommend.

Great company with friendly & efficient employees!! I hired them to move my sister and everything…read morewas handled with the utmost care & respect. The two gentlemen were friendly and hard-working. One of them's name was Jordan but unfortunately, I can't remember the other young man, but it could've been Mike?! The furniture was all wrapped carefully and they were done earlier than expected. I received phone calls from Jordan every step of the way from my sister's apartment on the South Shore of MA to the North Shore letting me know the ETA, when they were arriving , etc. I was very pleased overall! They even refunded me some money because they finished a little earlier than the amount of time originally quoted! I had a couple of questions that I wanted to ask and the manager I spoke to was super nice and easy to talk to! In closing, I'll say that they were a great company and we were treated with the utmost respect! Thanks!!

They charged me 5x the quoted cost. They quoted me $300…read more When my ex and I moved into the apartment, I used different movers and paid half the cost for twice the stuff. Moving out, just my stuff should not have been double.