A+ for hours. I don't have high standards for post offices anymore, so as long as they can process…read moremy shipping requests without issue - which has always been the case - I'm fine. Minus one star for customer service. Last time I went in, I needed a money order. I got the money order quick enough, and without issue, but since it was raining, I asked for an envelope to protect the money order slip. The cashier told me she didn't have any envelopes. How is it that a *post office* doesn't have an envelope? The post office processes plenty of small and important documents that people store in envelopes, so I can't imagine that my request is that unusual.

This post office boasts a 4.0 rating, but its actual service is an absolute joke. They claim to…read moreopen at 6:00 AM. I arrived at 7:30 AM to closed doors, which was bad enough, but by 8:00 AM, they still hadn't opened. Their excuse? 'Understaffing.' Yet, there was absolutely zero notification of this on their official website. This is a staggering level of incompetence. It's not even a question of good or bad customer service--there was literally no one there to provide it. Nearly 20 people were trapped waiting inside, all of them in a massive rush because they needed to mail their items before clocking into work. This chaotic mess is a direct result of USPS's systemic mismanagement. It is acceptable to face staffing shortages, but it is completely unacceptable to fail to update your official hours online. You mislead the public into believing you open at 6:00 AM, post a note on the wall saying 8:00 AM, and then fail to honor even that time due to a 'lack of personnel.' This is utterly ridiculous and disrespectful of people's time. Zero stars."

I was in the area and this USPS location was a short 7 minute walk…read more It's right at the top of Hanover street and was very easy to find. They have plenty of material and supplies for shipping needs. The line wasn't long. I was in and out in under 15 minutes. Shout out to Joe at the front desk who assisted with package details and confirmed when my package would be delivered. If I'm in the area again I'll be sure to get some stamps from here

Absolutely worst service! Expect to waste and inordinate amount of time waiting on line only to be…read morecondescended to by the help on how to send mail! I mean really, no wonder people do everything online these days!

They did an amazing job in helping me get my passport on time. Staff are courteous, friendly,…read morediligent and efficient. Thank you!

Last year one Package was sent to me from Canada, the package disappeared inside the USPS in…read moreJamaica Plain in New York, the investigator call to me and told me the investigation don't find the package and if I want to apply to the insurance was in Canada, because the USPS wasn't responsible for the package and turned it off the phone in my face. Now my sister send another package from Brazil and the Post Office in Brazil put the wrong address and the package was delivered in the old address that I lived and the person lives there received and sign like was me, the USPS opened a case end took it back, the problem it is the package disappeared again inside the USPS in Chelsea, I called morre than 20 times and each time that someone answered tell me something different. I called the State Attorney's Office and they said to me that they don't check USPS. USPS have investigators who investigate themselves. If someone want USPS pay for something need a lower and sue them in the Court. About my package I thinking I lost this too I nobody will answer for that.

This is still a small-town post office in a town that has grown up over the last ten years. Still,…read morethe people who work there take the time to ask your name, make an impersonal transaction personal, smile, and genuinely seem to care about you. If they can't figure out how to help you, you probably can't be helped by a US Post Office worker. Good people.

They lost my package and were not the slightest bit helpful in trying to locate it.read more

This is a great little full service post office…read more Parking is a breeze as it's located in Michael's mall. The clerks were happy helpful and very polite. Absolutely no lines at this location ever. It's a pleasure to do business here. I Give the Winthrop Post Office a Solid 5 Stars.

This is a great little post office. I originally read very scathing reviews over on the alphabet…read morepage and it made me super nervous to even stop in. However, everyone was SO NICE! I needed to ship in one of those "if it fits it ships" boxes, so I brought my items with me. They even taped it up for me for free (I've had other POs make me buy tape!), waited while I packed it up, wrote the addresses and then they set it up for shipping. It was a great exchange and I'll definitely go back as this is just a 10 minute walk from my house.

So about this place: There are wonderful staff at the…read morecounter and any post office has a wait so stop crying you big babies!!!! My problem is the workers (mostly women) that work bwhind the PO boxes. They talk like no one is around and have huge potty mouths. Im not perfect, but I dont swear around children and people who are just trying to wait in line or get their mail settled. They really talk like dirty pirates and should about their mouths, they dont even try to whisper!

I mailed a card on January 22 with money inside for a young boy for his birthday. I received the…read morecard back on April 18 th The card was empty and the envelope was destroyed I brought this envelope into the Postal Service. I put it in the slot myself for South Boston only and obviously it never got mailed so someone took the money out of the card and the card got lost somewhere and I got a returned to me empty a mess very very disappointed and this is the second time this has happened to me so now I'll have to go to Milton to mail my things because I don't trust this post office anymore the label on the card says return to sender, not delivery as addressed unable to forward. I am so angry with this post office. There has to be something done.

I've been to a few post offices in the Boston area, this post office truck, and the one by downtown…read morecrossing. I think that sometimes mailing things can be a little either annoying or stressful especially if you're not 100% sure of how some services work or if you don't have an envelope, etc. However, every time I've gone to this particular mobile van, I've had a really nice experience. I literally go out of my way to go to the 100 Federal Post Office Van because the mailman in the truck is so so nice, patient, and helpful every time.

If you work downtown in the financial district/ Post Office Sq. you have perhaps found out that the…read morename of this area is a misnomer because there is NO actual post office in post office square! Other people must have complained because there is now a mobile van post office on Federal St. right in front of Bank of America. The mobile van rocks- it acts just as a real post office. You can buy stamps, send packages, get money orders etc. There is also the cutest little lady who works the van! So, if you ever find yourself in need of a post office in post office sq. just look for the van.

The service was amazing this afternoon. Jennifer was friendly, efficient and knowledgeable. She…read morehelped me decide which type of postage to use to track a package, without spending a lot of money. I was pleasantly surprised by the level of service provided.

I went in Tuesday to fix my autopay not making a payment. The person who set it up did it wrong. I…read morewas treated rudely by the postal worker at the counter. The supervisor helped me out. I made a payment. I received acknowledgement from the USPS of the payment. The money was taken from my account. Tonight I received an email from the USPS I canceled my autopay and use of the P.O. Box effective tomirroe even though I'm paid up for the next three months. The screen for setting up payment took fifteen minutes to load at 230 Mbps. I'll consider myself screwed out of three months payment by the USPS. I'll go looking for a private mail box service tomorrow where they have less rude people and actual customer service.

Sayyam was awesome, beyond helpful and quick!…read more 10/10 experienced on a Saturday. Thank you for your help!

Small store that's always full of packages. The store isn't kept up very well either - supplies are…read moreunorganized, floor is dirty, etc. I do love how quick and easy it is to process Amazon returns here!