I was notified that my package scheduled to be delivered Friday had arrived at this USPS location…read moreon Thursday. Naturally I pounced on the opportunity to pick it up myself because I was hype & a slave to immediacy. I called and the guy who answered was wildly patient in searching for my package which had gotten there less than 5 minutes before, and confirmed I could come grab it. I thanked him but told him I had a predicament: I have to ride my bike to get there but no chain to lock it, any suggestions. He told me to call back when I arrive and we'd figure something out. This man/angel came outside and hand delivered my packaged to me on my bike. Maybe my bar for people being helpful is cynically low but I felt this guy went out of his way just because and was super kind about the whole thang - esp during a time I imagine has gotta be more stressful than usual for the USPS.

I love this building and was happy to see that the post office is still like it used to be! The…read moreworkers are very friendly and that is positive. I honestly don't trust mailboxes outside a post office any more because of all the craziness in the world so I wanted to go inside to mail my things! No problem. Easy to do. I hope the post office building stays around!

This US Post Office location is a two story granite building and was built in 1933…read more It was entered into the National Register of Historical Places in 2002. It still services as a fully operational Post Office with a facade of the past. It still retains original desks, wall murals, hundreds of brass post office boxes. amazing woodwork and so much more. This post office is over flowing with style and pizzazz. There is plenty of on street parking in front of the post office which is free of meters. The Postal Staff here are very polite courteous and willing to assist with all aspects of postage and shipping. I have always had great service here. I give the Willow Street Branch of the US Post Office a Solid 5 Stars.

Bad service. Mail is lost easily-I've been waiting 17 days for resolution of a missing mail…read morerequest and had to ask a retailer for a refund. Really gone down hill. There is no longer pride in work at the USPS. Overpriced for what it has become. Just use FedEx or UPS if you care about your package.

The ladies here are extremely nice and helpful which is always refreshing. They seem to always be…read morefully stocked on all of their mailing products and gift tags and bags Etc. They have PO Boxes here, you can obtain money orders here, and the usually have really nice stamps and stay up to date with newly released stamps. It is a smaller post office and while there is a little side lot, its not supposed to be used for usps customer, it is for the adjacent building and the business/customers there. There is street parking across the street and down a little bit further, with a handicap spot right out front.

Yesterday I went to this post office on Maple Street in Lynn to mail a computer monitor back to a…read morebusiness in Merrimac, Ma so I could send it certified. When I asked for help with packaging, I was basically told I had to do it myself and showed where the boxes were with the packaging materials. I told the gentleman that I did not know if it would fit. He didn't speak very good English and told me if it didn't fit I would have to go buy a bigger box and come back! He was also having trouble with the touch screen computer he was using with the woman in front of me. I waited 10 minutes and told him, "Fine, I'll go to UPS" and walked out! Absolutely no hospitality whatsoever! I will never send packages out from there ever again! My advice, Go to UPS in Swampscott where they met me at the door and couldn't do enough to help. I was in and out in less than 7 minutes! Thank you so much UPS!

Robin at the post office/ passport area goes above and beyond! Between the knowledge energy and…read morecustomer service was awesome and made this process easy! Thank you!

I went to this location for the first time and the representative asked me for my id for a money…read moreorder transaction. I stood in line for quite some time and had to leave to go out to the car to grab my id. This is problematic because there is no documentation posted stating you need id for money order transactions. Discrimination at its finest. He asked no one else for id except for me.

It's a pleasure to go into the Nahant United States Post Office…read more It's an extra small seacoast town and the post office gives you the feeling of years gone by. The staff is extremely helpful and willing to please and go the extra mile. This is a full-service post office. Parking is on street only but there's never more than one or two people in the post office at any given time. If you live in the surrounding town and the post office line is long take a nice enjoyable ride to Nahant and used this branch it will make for a pleasurable experience. I Give the US Post Office a Solid 5 Stars

Instead of waiting on a line at your local post office, drive up to Nahant. Park right on the…read morestreet, no meter. Have your post office chores handled by a polite, competent person. Buy interesting stamps you haven't seen anywhere else. Smell the fresh Nahant air and drive around, then stop and wet your toes in the Atlantic Ocean. A trip to the post office has never been this good.

I was desperate for a Fax Machine and they were able to fax my document out that day. I was worried…read moreI would not find a Fax machine in this day and age.

This isn't a standard post office. This is where the carriers sort out mail for Revere and Melrose…read more Only come here if you're directed to by the two other post office locations if you're missing your mail.

After 4+ years of consistently inconsistent service, I'm about at the end of my patience with the…read moreSalem USPS. I'm constantly having to walk up the street to another house on another block to see if they have my mail (they usually do) and when we can't locate packages that are marked as delivered, calls placed to the downtown office are often left unresolved. It's frustrating and totally unprofessional. You walk the same route, day in, day out. How hard is it to deliver the mail to the correct addresses? That said, the counter staff downtown (with the exception of that one new dude who's TOTALLY shitty and always smells like an ashtray) are exceptional. Friendly & knowledgeable.

They should shut down that branch and investigate the mail handlers. I filed a complaint last…read moreMonday about some very important mail that never arrived. They called from that branch saying the address was misspelled. I have proof from them, with the notification of that letter and the date it was supposed to arrive. They still haven't resolved the situation. I've sent emails and haven't received a response. They made the mistake and want the customer to be responsible. During those days, I even checked the trash and found mail from other neighbors. The mail handler is putting the letters in the wrong mailbox.

Small post office located on a mains street in lynn. Parking is limited, there are maybe 4 spots in…read morethe side and 1 in the front, on the street. They could use in upgrade as it's an little dingy inside. Employees were nice during my visit . I was in and out no major complaints

Post Offices are always a hit or miss. This place is okay for the most part. Some times you get…read moremoody people going in there and sometimes the lines barely move and you wait forever cause there is only one person at the front doing work. I would suggest going there early if you need something done quick. So far I didn't get an issue yet. I'm sure I will be back to send more packages

I usually have great experiences with USPS, they're normally very helpful and respectful. However,…read moreat this location, Cynthia was extremely rude and unhelpful. She wouldn't help me, wouldn't even look at what I was trying to show her, and kept cutting me off without letting me speak. This experience was very disappointing, and I will not be returning to this location.

Been using these guys off and on for years now. I used to have a private mailbox with them, but I…read moredon't have that need anymore. It's much easier to bring them my oversized UPS boxes for delivery then to drive to the Lynnfield UPS branch. I like the way this place is run because I'm never in here for more than a few minutes at a time.

UPS in Swampscott is the BEST place to go if you are sending any type of package! They meet you at…read morethe door and have the BEST customer service! They do everything for you including packaging and they do it quickly so you can be in and out within 7 minutes! I will never go to the post office again to mail packages!