Staff is always polite and helpful. I had to do a money order and I didn't understand the process,…read moreand the clerk explained everything twice and was very patient.

I went here again only to find this guy working here. He seems to be incompetent and not listen to…read morethe customers' detailed or even simple requests. My shipment was messed up and not delivered the way I wanted. He refused to fix it. I would suggest you go anywhere else, but here if you have a complex shipment or even a simple letter. I don't even know if this guy understands fluent English. He seems to be Spanish Hispanic. You may not get your mail delivered as requested.

It took nearly 5 mins for Bob to acknowledge my existence as I patiently stood in line to be…read moreserviced. Not until another customer walked in and his peer said a customer needs to be serviced did he ask me to step up to his empty cashier. This is unacceptable, this kind of unconscious bias is concerning and I'm afraid the staff at this location need diversity and inclusion training.

The people that work at the Lynnfield Post Office are about the rudest I've ever experienced. They…read moreact like people are bothering them when conducting business there. With all the money the Post Office keeps sucking out of taxpayers, one would expect to be treated a little bit better!! I'm waiting for a prescription that I have to take everyday and it's stuck in transit and try getting an answer out of the high and mighty Lynnfield postal workers, it's like they are insulted that you asked. Glad it's a not a heart pill or insulin!!

Bad service. Mail is lost easily-I've been waiting 17 days for resolution of a missing mail…read morerequest and had to ask a retailer for a refund. Really gone down hill. There is no longer pride in work at the USPS. Overpriced for what it has become. Just use FedEx or UPS if you care about your package.

Constantly losing my mail first a check that was not found and then letter from rmv lost now mail…read morefrom social security always seems to be important mail missing the worst post office in Lynn mass!!!!

Make sure you read your receipts when sending packages from this post office. I sent a package on…read moreApril 4, to the correct destination in another country. The postal worker put a totally different country. I called Swampscott PO and they couldn't help me !!! They made the mistake of putting the wrong country on it how can you not help me !? Fast forward to today May 29th after calling the main post office my package is finally back in Swampscott. I called to make sure they didn't send it back to the wrong country AGAIN, thank goodness I did because they had no idea about the package. Yes mistakes happen but not knowing how to rectify the situation is not very good for business. I'm sure I won't get a refund for shipping and it never getting to its destination. Read your receipts !!

Very nice post office - i was mailing a box - quality, value, service - all great! He was…read moreefficient in handling my request.

Yesterday I went to this post office on Maple Street in Lynn to mail a computer monitor back to a…read morebusiness in Merrimac, Ma so I could send it certified. When I asked for help with packaging, I was basically told I had to do it myself and showed where the boxes were with the packaging materials. I told the gentleman that I did not know if it would fit. He didn't speak very good English and told me if it didn't fit I would have to go buy a bigger box and come back! He was also having trouble with the touch screen computer he was using with the woman in front of me. I waited 10 minutes and told him, "Fine, I'll go to UPS" and walked out! Absolutely no hospitality whatsoever! I will never send packages out from there ever again! My advice, Go to UPS in Swampscott where they met me at the door and couldn't do enough to help. I was in and out in less than 7 minutes! Thank you so much UPS!

The ladies here are extremely nice and helpful which is always refreshing. They seem to always be…read morefully stocked on all of their mailing products and gift tags and bags Etc. They have PO Boxes here, you can obtain money orders here, and the usually have really nice stamps and stay up to date with newly released stamps. It is a smaller post office and while there is a little side lot, its not supposed to be used for usps customer, it is for the adjacent building and the business/customers there. There is street parking across the street and down a little bit further, with a handicap spot right out front.

I needed to pick up a package yesterday and the woman who waited on me was very nice. But when she…read morewent in the back to find my package I asked the other woman working the desk how much a packet of stamps were and she would not answer me. I asked three times and she heard me. Straight up rude.

this review is for one guy who works there and him only. everyone else is lovely and helpful. --…read more the customer service is atrocious, i understand having bad days or dealing with bad customers. yet every single time i've been at the post office, he has been rude, passive aggressive, and dismissive of not only myself but many other customers as well. he talks down to people with a pissed off demeanor. what may be common sense to you (because you work and understand the role) may not be to everyone else. the lack of patience and understanding, along with absence of general manners is unnerving to experience. do better. be kinder. -- it costs nothing to be kind

The women that works behind the counter is the most unfriendly, unhelpful, extremely slow person to…read morehave worked anywhere. The RMV is better! Despite efforts to be pleasant and kind to her, reciprocation has never been met. Save yourself from her and just go up to Salem St.

Ask for Bob and or Nancy they rock! Thanks for all your help with my many packages your patience…read morewas very much appreciated:)