In the past I have had some very pleasant dealing with people at this location...Today there was a…read morewomen that I got upset with who told me outright..I cannot give the information to her and said I should have done it all online alreay. I was appuald and upset. This is the third time she has done this to me. I said I would complain and she saif her name is 'Donna'. Middle aged, caucasion, reddish hair about 5'5". From reading the reviews, it appears I'm not the only person who had issues with her. FedEx, this person lies to customers, does want to take shipping information and should not be dealing with the public. I will %100 connect with corperate on her. She needs to be relieved of duty.

I've have an ongoing problems with FedEx delivering packages to the wrong town. I live on Susan…read moreDrive in Saugus, MA, and there is also a Susan Drive in Lynn, MA, only a few miles away. Yet at least once a month, FedEx brings packages meant for the Lynn address to my home in Saugus. This has been happening for a couple of years, even though both I and the woman who lives at the Lynn address have called FedEx to report it. The shipping labels clearly say Lynn, but the driver still delivers them to Saugus. Today they even dropped off a box of oranges that was clearly marked for Lynn. It is not my responsibility to fix FedEx's mistakes. I shouldn't have to call the other customer and wait for her to pick up something that should have gone to her home in the first place. The shipper paid for correct delivery, and FedEx isn't cheap. What makes this even worse is I don't have this problem with Amazon, UPS or the U.S. Postal Service. They charge less than FedEx, yet they manage to deliver to the right address. If UPS and USPS -- both more affordable services -- can consistently get it right, why can't FedEx, which charges more, do the same? Both of us have reported this to FedEx If their system still points drivers to the wrong town, that's a serious failure on FedEx's end. I'm honestly fed up with dealing with this over and over. FedEx needs to fix this -- permanently.

Wanted to send small package to brother. When found I wasn't in system, needed a photo ID: I asked…read morewhy (esp since paying in case) homeland security. HA: grabbed package and found somewhere else to ship. Never again.

Just to start, if you have never been here, it is not the easiest to see from traffic. But if you…read morecan see The Outback, just turn in there, it is connected to the restaurant. There is parking right out front. It's a small store, but they have all the supplies you should need to send out any package. I come here mostly to drop things off and the customer service has always been good. I've never spent more than 5 minutes inside. It's a pretty quiet store and they are always very helpful.

I went to UPS who told me the electronic label I downloaded was for FedEx but it was not. At FedEx…read morethe Assistant Manager printed the UPS label and even sealed the box and taped it to the box. Service at FedEx was WAY better than UPS and they didn't even make any money from the box. If you have a choice btw UPS and FedEx on 114 in Danvers/Peabody, FedEx is a no brained!!!

All I can say the customer service specifically from the store manager was simply non professional…read more The employees were fine. However when an employee asked the store manager a question that she couldn't answer (which is perfectly fine) he simply waved it off and told her to tell me go to the website (mind you I am right in front of him) When I asked another general question the answer was the same..and slightly sarcastic...which earned a laugh from one of his employees. As a business owner, if I was aware that my store manager acted that way, we would have a meeting ASAP. With that said the experience was 5 min long and with that said it was most certainly not a pleasant one. This is the FedEx Kinkos on RT-114

They were prompt in replying, showing up and in delivery -- just about as speedy as was possible…read more My shipment was maybe moderately priced, but it felt like a good value. And the crew was very professional. Would strongly recommend.

Very responsive, professional and reliable service! This is not the first time that Boston Courier…read moreis saving my day. I strongly recommend this service

We had been looking at various storage facilities for our new travel trailer and when we came here…read morewe knew right away it was right. Tommy is fantastic! He guided us thru the process and is very knowledable, helpful and personable. We rest better at night knowing our things are safe under a well managed facility-thank you!

Love this place! I've been with them for two years back when it was cube smart. Tommy and Barbara…read moreare great! Very helpful!

This UPS location is a mess. They block cars in when dropping off packages and show zero care in…read morehow they handle deliveries. I literally just watched an employee throw a package straight onto the ground. They overcharge, and the customer service is awful. Do yourself a favor--skip this place and go to USPS instead.

Update: I was able to speak to Dani, the store manager. She was extremely supportive and…read moreprofessional. She made certain that my concerns were addressed and that I was satisfied with the interventions needed to get everything back on track for a smooth delivery of mine and my sister-in-law's packages. The people of Salem are so nice. Thank you, Dani for your help!

I've been using tirella networks for all my home and business Tv, audio, security alarm, and camera…read moreneeds. He is always providing the best service and quality systems available. Any time there's an issue, concern, or if I would like to upgrade he Is always willing to help and/or provide a fix. Very knowledgeable and easy to communicate with. Very satisfied with his professionalism and services.

From the owner: We are your one stop shop from Security Cameras and card access systems to whole home audio and…read moreautomated shades! Networking all your technology needs together