Consistently understaffed, long wait if you can't use the automated system (which is sometimes…read moredown);

Lemme lemme lemme tell YOU! This post office has got it going on, Martha!…read more This post is loaded with things like: Stamps! Envelopes! Postal workers! Their robotic service that helps you mail a package is wonderful. It's been at the post for years and years - some may say she's the grandmother of AI. And maybe she is... Just maybe she is. Either way, da machine is absolutely brilliant and convenient. Super convenient even, Marjorie! The staff here is quite accommodating. When routed through this post - mail is delivered swiftly. I like when mail is delivered swiftly. Do you, Charles? Let the fam know this is a great place to mail a letter.

Yesterday 4/30/2026 the mail carrier a sub for our regular carrier had four pieces of mail without…read moreapt numbers on them yet names are on inside of boxes. One piece was mine and contained a check . He just dropped said pieces of mail on floor and left he said it wasn't his junk b to look at every box for names so he just dumps mail on floor so anyone can grab them? Pissed me off I tried calling post office several lines no one ever picked up I'm not only pissed but disgusted. USPS sucks its no wonder they're losing money

Service requested: Needed to send something…read more Quality: Albert was amazing! He is so patient, kind, and helpful. Value: It's hot in there, but line moves fast.

I'm not from Stoneham but I always use this Post office becasue the one in my city is a nightmare…read more The people at this one are pleasant and patient and don't make you feel rushed. I have never had a bad experience except for a long line here and there but that is to be expected.

I have lived all around MA and used post offices all over…read more The Wakefield post office is the best of them all. The people who work there are fun and they aren't boring robots. They make me laugh almost every time I go there and I also know I'll get what I need. They know what they are doing and get it done. Anyone who needs to go to the post office in the Wakefield area should take advantage of this gem.

Great service convenient location helpful staff! Love the downtown location for other errands as…read morewell.

All the employees from counter clerks to passport to carrier to supervisors in Burlington, MA have…read morebeen great! I've never encountered a problem. Parking hasn't been an issue. Any packages that went astray happened in other states (California, Florida). My mail has not arrived damaged or torn. All of this is a relief after the chaos of my previous towns usps. Thumbs up! Calling the 800 number is an exercise in futility. Teleprompt HELL.

They are closing at 5pm!…read more ccccccccccccbbccbmmvxxnmmhgvnbgvmmbgbmmbccbnmvcvnmbc nhgnm jhbnl kjhnlk bblkgf mhgnml kjgjllj lkggk

Small but friendly post office location. Lots of parking. There are only three cashier windows in…read morethe main lobby. When I went in this afternoon around 11am, only two of the windows were staffed. This place definitely has a small-town feel to it. When I went in, there were three older folks chatting outside. They were still there when I came out. This post office also has a good-sized wall filled with little PO boxes. I've always wanted one of them. It would feel so deliciously anonymous..

I've lived in Wilmington for, well too long, but I can say I have never had a problem with…read moredelivery, or the staff working the counter. All professional, all good.

I'm so grateful to live near this UPS store. They're always friendly, helpful and have the perfect…read moresuggestions for packaging and my shipping needs. Always thankful for their help!

I cannot speak highly enough about the incredible service I consistently receive from Sejal Patel…read moreat The UPS Store in woburn. Every time I visit, she goes above and beyond to make sure my experience is smooth, efficient, and even enjoyable! Sejal is the kind of manager who truly cares about her customers. Whether I'm shipping a package, printing important documents, or just have a question, she always greets me with a warm smile and handles everything with impressive professionalism and attention to detail. Her knowledge, patience, and genuine willingness to help are unmatched. It's rare to find someone who not only meets expectations but constantly exceeds them. Thanks to Sejal, I actually look forward to errands at the UPS Store--something I never thought I'd say! She's a true asset to the Woburn community and a shining example of what excellent customer service should look like. Thank you, Sejal, for everything you do!

Visited this location on a Saturday because they have extended hours compared to some of the other…read moreUSPS locations, and I really appreciate that! There was no line when I arrived, and the employee who helped me was very nice. The whole process was quick and easy. I'd definitely come back here whenever I need to mail a package and my local post office is already closed. It's nice having another convenient option!

Just tried to mail a package at this location, after waiting 20 plus minutes and in a growing line,…read morethe cashier abruptly (mid transaction) told the person she was helping she had to clock out for her break. It's worth mentioning, that she was in no hurry helping anyone either and told customers they had to hit the "green smiley face" in order for her continue with their transaction. I wasn't able to mail my package unfortunately, however if I was able, I would have given her the thumbs down. Really unprofessional. I've never seen a post office have someone go on break with no one else working..

I've been in this store dozens of times over the years. EVERY. SINGLE. TIME. I'm here, I have a…read moreterrific experience. The employees are fast, courteous, knowledgeable, and make each interaction a positive one. Absolutely exceptional crew!

I absolutely cannot say enough about James and Alec at this store: courteous, helpful, positive…read moreenergy and they go above and beyond to assist with ANY packages. James would not allow me to help carry in a very large item a few months ago and Alec immediately greeted me at the door and took the extra-long packages that I was carrying and told me I should have called the store, and they would have come out to carry them into the store. They are cheerful while doing their duties and cannot be better employees. I hope the franchise owner respects and treats them as Class A employees because they are certainly the best marketing tool her business could have. Thanks James and Alec you guys are super stars!