Lemme lemme lemme tell YOU! This post office has got it going on, Martha!…read more This post is loaded with things like: Stamps! Envelopes! Postal workers! Their robotic service that helps you mail a package is wonderful. It's been at the post for years and years - some may say she's the grandmother of AI. And maybe she is... Just maybe she is. Either way, da machine is absolutely brilliant and convenient. Super convenient even, Marjorie! The staff here is quite accommodating. When routed through this post - mail is delivered swiftly. I like when mail is delivered swiftly. Do you, Charles? Let the fam know this is a great place to mail a letter.

They are the pitts! They NEVER answer the phone, NEVER! Also, they give you an attitude when you…read morewant to do a mailing, the management is non responsive. I try diligently not to use them. Horrible!!!

Yesterday 4/30/2026 the mail carrier a sub for our regular carrier had four pieces of mail without…read moreapt numbers on them yet names are on inside of boxes. One piece was mine and contained a check . He just dropped said pieces of mail on floor and left he said it wasn't his junk b to look at every box for names so he just dumps mail on floor so anyone can grab them? Pissed me off I tried calling post office several lines no one ever picked up I'm not only pissed but disgusted. USPS sucks its no wonder they're losing money

Service requested: Needed to send something…read more Quality: Albert was amazing! He is so patient, kind, and helpful. Value: It's hot in there, but line moves fast.

I'm not from Stoneham but I always use this Post office becasue the one in my city is a nightmare…read more The people at this one are pleasant and patient and don't make you feel rushed. I have never had a bad experience except for a long line here and there but that is to be expected.

Great service convenient location helpful staff! Love the downtown location for other errands as…read morewell.

Thank you for your service you people at the post office are awesome. I went away had my mail…read morestopped and when I needed a extension.no problem happy to help me out again thank you to the Wakefield post office

The lady was kind if rude , but she got it done. Her name…read morewas Michele. I would recommend the one in Peabody.

I came here hoping to get my label printed since I ran out of ink and panicked. After waiting in…read moreline, I asked politely if the label could be printed here. He told me no. I told him this was my third post office visit and I was hoping to get it done here since this was the third one I checked, and since it was much bigger than the others. The guy at the counter decided to get loud and embarrassed me in front of all the customers. He treated me like I was an idiot and not worth his time. As I walked away crying he yelled at me to buy some ink! The ladies at the Billerica post office in pinehurt were so much nicer, they don't me they can't provide the service but are going to get a printer real soon. They requested I go to the library to print it but with the traffic, I would have never made it in time. He could have treated me like this but no, he treated me like I was stupid and belittled me. I came to find out that all I had to do was request a refund on my shipping label and then I can start a new one in the post office. Not sure why none of the workers knew this information considering we are living in the internet driven world. I will NEVER go back to this post office again, because I do not want to see that man again.

I've lived in Wilmington for, well too long, but I can say I have never had a problem with…read moredelivery, or the staff working the counter. All professional, all good.

I, again haven't received my mail for 2 days. I'm dying to hear what the reason is. This is not…read morethe first time this has happened. The worst. DO YOUR JOB! There is something very important i am waiting for.

I'm so grateful to live near this UPS store. They're always friendly, helpful and have the perfect…read moresuggestions for packaging and my shipping needs. Always thankful for their help!

I cannot speak highly enough about the incredible service I consistently receive from Sejal Patel…read moreat The UPS Store in woburn. Every time I visit, she goes above and beyond to make sure my experience is smooth, efficient, and even enjoyable! Sejal is the kind of manager who truly cares about her customers. Whether I'm shipping a package, printing important documents, or just have a question, she always greets me with a warm smile and handles everything with impressive professionalism and attention to detail. Her knowledge, patience, and genuine willingness to help are unmatched. It's rare to find someone who not only meets expectations but constantly exceeds them. Thanks to Sejal, I actually look forward to errands at the UPS Store--something I never thought I'd say! She's a true asset to the Woburn community and a shining example of what excellent customer service should look like. Thank you, Sejal, for everything you do!

I mailed a package yesterday to the UK. The postal worker was great, I had to fillout customs…read morepaperwork which he helped me with. I do not regularly send things overseas, and was totally unfamiliar with the process. He was patient an did his part efficiently, managing the 4 copy Customs forms & getting them where they needed to go. Very pleased!

they refuse to answer the phone. how is it possible to get through to someone at the post office…read morewhen you can't physically get there and your question is not related to any of the basic presented options to select on the phone. Seems intentional and very bad business to me.

I never thought I would write a review about UPS - but this place is exceptional. I just went there…read moreto send a return package. But the store clerk was very friendly, quickly get things done, and he even said "thank you for your business" when I was leaving. He made my day, I would be happy to come back again. In addition, I am not sure if the driver is from this exact location, but the UPS driver for my area (which is close to this location) is such a great man. He always ring the bell when package arrived, and never threw boxes, very professional and respectful.

Nice pleasant person at the counter. I didn't notice until I had left but he inflated the…read moremeasurements of the box I shipped by one inch for Height, width, and length. I can only assume that my box then cost more to ship meaning more revenue for the store. Not a way to do business if you want repeat customers.