Yesterday 4/30/2026 the mail carrier a sub for our regular carrier had four pieces of mail without…read moreapt numbers on them yet names are on inside of boxes. One piece was mine and contained a check . He just dropped said pieces of mail on floor and left he said it wasn't his junk b to look at every box for names so he just dumps mail on floor so anyone can grab them? Pissed me off I tried calling post office several lines no one ever picked up I'm not only pissed but disgusted. USPS sucks its no wonder they're losing money

Service requested: Needed to send something…read more Quality: Albert was amazing! He is so patient, kind, and helpful. Value: It's hot in there, but line moves fast.

I'm not from Stoneham but I always use this Post office becasue the one in my city is a nightmare…read more The people at this one are pleasant and patient and don't make you feel rushed. I have never had a bad experience except for a long line here and there but that is to be expected.

Great service convenient location helpful staff! Love the downtown location for other errands as…read morewell.

Thank you for your service you people at the post office are awesome. I went away had my mail…read morestopped and when I needed a extension.no problem happy to help me out again thank you to the Wakefield post office

The lady was kind if rude , but she got it done. Her name…read morewas Michele. I would recommend the one in Peabody.

I came here hoping to get my label printed since I ran out of ink and panicked. After waiting in…read moreline, I asked politely if the label could be printed here. He told me no. I told him this was my third post office visit and I was hoping to get it done here since this was the third one I checked, and since it was much bigger than the others. The guy at the counter decided to get loud and embarrassed me in front of all the customers. He treated me like I was an idiot and not worth his time. As I walked away crying he yelled at me to buy some ink! The ladies at the Billerica post office in pinehurt were so much nicer, they don't me they can't provide the service but are going to get a printer real soon. They requested I go to the library to print it but with the traffic, I would have never made it in time. He could have treated me like this but no, he treated me like I was stupid and belittled me. I came to find out that all I had to do was request a refund on my shipping label and then I can start a new one in the post office. Not sure why none of the workers knew this information considering we are living in the internet driven world. I will NEVER go back to this post office again, because I do not want to see that man again.

I've lived in Wilmington for, well too long, but I can say I have never had a problem with…read moredelivery, or the staff working the counter. All professional, all good.

I, again haven't received my mail for 2 days. I'm dying to hear what the reason is. This is not…read morethe first time this has happened. The worst. DO YOUR JOB! There is something very important i am waiting for.

I'm so grateful to live near this UPS store. They're always friendly, helpful and have the perfect…read moresuggestions for packaging and my shipping needs. Always thankful for their help!

I cannot speak highly enough about the incredible service I consistently receive from Sejal Patel…read moreat The UPS Store in woburn. Every time I visit, she goes above and beyond to make sure my experience is smooth, efficient, and even enjoyable! Sejal is the kind of manager who truly cares about her customers. Whether I'm shipping a package, printing important documents, or just have a question, she always greets me with a warm smile and handles everything with impressive professionalism and attention to detail. Her knowledge, patience, and genuine willingness to help are unmatched. It's rare to find someone who not only meets expectations but constantly exceeds them. Thanks to Sejal, I actually look forward to errands at the UPS Store--something I never thought I'd say! She's a true asset to the Woburn community and a shining example of what excellent customer service should look like. Thank you, Sejal, for everything you do!

they refuse to answer the phone. how is it possible to get through to someone at the post office…read morewhen you can't physically get there and your question is not related to any of the basic presented options to select on the phone. Seems intentional and very bad business to me.

got here at 4:50 and watched several people try to get in and the post office is closed!!! not…read morecool! So many of us rush from work to make it by 5:00. Closing early is not fair!