Have come here a few times to make returns, super easy and fast. There is a small parking lot with…read morelots of spots usually available. Plus: One of the staff does some kind of crafting with plastic bread clips so they have a collection box. I love saving things from the trash so I love that they do this!

Regarding Amazon return. Email and app stated "no printer" needed. Gave 2 codes to be scanned…read more Clerk at UPS store insisted on printed label. Showed her app, she said Icoyld "share" with them for $1.50... Found this beyond ridiculous.

They were prompt in replying, showing up and in delivery -- just about as speedy as was possible…read more My shipment was maybe moderately priced, but it felt like a good value. And the crew was very professional. Would strongly recommend.

I have worked with Boston Courier for three years now and they've been wonderful! They helped move…read moremy event supplies from our warehouse to the hotel for our event with ease. They are very reliable, do a great job every time and I couldn't do it without them!!

Beware of this place !!! The reviews are correct. Rude…read morecustomer service is an understatement My FedEx plastic sleeve ripped and I asked if I could have one ? SORRY was the response. The drawer is closed and I have to charge you for it. They are FREE Go elsewhere folks!!!

I should've believed the reviews. Rude is an understatement. Please don't waste your time here…read more 5 minutes of my life I can't get back. Terrible. For the record, I am 60 and this is the first time I've ever written a negative review.

You will be quite pleased with this service. Their advertising masks, rather than underscores how…read moregreat a service they provide. I was put up against a wall by another recommended moving service, they dropped the ball by a number of ways like, not informing me they were going to be late because they scheduled an entirely different day, even after I confirmed with an email which day I needed them. Two Men & a Truck was called and they answered big time with an offer of same-day service within less than an hour after I called. The two men who came were courteous, affable and very accommodating. Even when they were ready to leave, they made sure what I signed, I said I did, I did! There was breakage of one piece, and even though I did pay the extra insurance for it, they had no qualms about it at all and reimbursed me as soon as we had done a follow-up interview with the service. Bottomline, they were there in a pinch and didn't pinch me in the process!

DO NOT USE THIS COMPANY. They sent a driver who was capped on hours and driving illegally so had to…read moreleave half way through the move. They left us high and dry with half a house to move with our 2 small kids. No one was in the office so the movers gave me their managers number. She refused to call me back but then proceeded to call the movers and yell at them in front of me. The boys were college age and in tears bc they were embarrassed they couldn't finish the move. The lack of professionalism is clearly driven by management. Do not support them.

The store is very depressing, when I walk in and get looked like I'm a thief although I am far from…read morethat. The employees have no human interaction skills almost like NPCs, especially the people who work up front. The prices are out of control, and it seems as the employees get the first shot on new items coming in, most prices seem as they are from eBay even though it is coming out of a thrift store

The workers here (esp the older demographic are so rude). When trying to exchange a pair of shoes…read morethat didn't fit my daughter, they told me I couldn't bc they were too dirty??? Maam, they are USED like 90% of everything else in this place? The rest of them just seem miserable and unhelpful when asking for prices for items that do not have tags. I don't have this experience at other locations.

Went in with an Amazon box to return UPS. Gentlemen working in the counter tried to sell me a roll…read moreof tape when I said I did not need a roll of tape, he offered to tape it for me for two dollars. I have tape at home and at my job I could've taped it for free. When he would not tape it for me, he said it was a family business, nice way to lose future customers. Good luck, sir.

If I could leave zero stars I would…read more The gentleman working the front counter was extremely rude and was not about helping at all. I came in with my hands full carrying two boxes, and when I tried to put them on the counter, he yelled at me, "Up here. No, not next to the computer." Then he had no patience when I was trying to look at my printing label. Told me I shouldn't have put the boxes on the counter until I was ready and that I should be ready before. HE TOLD ME TO PUT THEM THERE!!

Brian was super helpful and made the entire process easy! Location has all the supplies needed…read more Plenty of parking available

First time there today. The man behind the counter acted mad…read moreand rude. I thought I would Thank him to be nice anyway, no response, or your welcome. I will not be returning to this store again. I work in customer service, and would never be rude to a customer. I hope my package makes it.

I've been a repeat customer at this UPS Store, regularly dropping off shipments for my business…read morewithout issue. Unfortunately, today's experience was different -- and deeply frustrating. I was returning FIOS equipment after canceling my cable service. Verizon had already charged me over $400 for not returning it on time and told me I'd get the money back once the equipment was scanned at any UPS location with a reference code added to the shipping label. I provided this code to the first employee, a young man, who insisted it wasn't necessary. I questioned him, but he was confident -- so I trusted him. After leaving the store, I immediately called Verizon, who confirmed the reference code was in fact necessary to avoid a long and complicated refund process. I went back inside, explained the situation to a different employee -- a young woman who seemed willing to help -- but she deferred to what appeared to be the store manager: a middle-aged woman who was instantly combative. I calmly explained the situation and the importance of correcting the label, but she cut me off, saying: "We can't help you -- it's final." Even when the original employee admitted I had given him the code, she doubled down, claiming Verizon's system had changed and it wasn't needed. I told her I had just spoken to Verizon and that without the code, I might not get my $480 back. Her response? "You need to leave the store. You're being disrespectful." I wasn't yelling. I wasn't being rude. I was exasperated -- and rightfully so -- but remained respectful. Meanwhile, she was condescending and dismissive from the moment I approached her. To make matters worse, I had witnessed her speaking rudely to another customer earlier -- and gave her the benefit of the doubt. Now I believe she is the problem. This experience was completely unacceptable, and it may very well cost me a significant amount of money. I won't be returning to this location, and I caution others to avoid it as well -- especially if you expect basic professionalism or competent customer service.

weirdest interaction in this store today. 2 of the rudest females I've ever met in my life. The…read morepsycho refused to notarize my document because I asked her why she was being so rude to me. I will never go back. They must have really miserable lives to actually treat a paying customer like the way they treated me. Good luck ladies!