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Wakefield, MA

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US Post Office

4.1 (17 reviews)
Open • 8:30 am - 5:00 pm

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9 years ago

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4 years ago

Great service convenient location helpful staff! Love the downtown location for other errands as well.

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7 years ago

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4 years ago

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6 years ago

I'm always greeted with a hello .. the service Peter M. Always delivers A+ service so helpful and friendly!

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13 years ago

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13 years ago

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12 years ago

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10 years ago

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5 years ago

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8 years ago

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11 years ago

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11 years ago

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10 years ago

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9 years ago

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8 years ago

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8 years ago

The revenue brothers were excellent!! John and peter are the best postal workers ever!

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Review Highlights - US Post Office

“Thank you to the staff at the Wakefield post office for bringing some cheer and light hearted banter into my life.”

Mentioned in 3 reviews

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The UPS Store

The UPS Store

(29 reviews)

We chose this shipping store based on the recommendation of a local auction house in Beverly, MA…read morewhere we had recently won an auction lot. The auction company has used this store with much success in the past and many of it's customers items are shipped across the country upon completion of the auction. This UPS store was quick to contact me via phone and picked up the item timely and in short order shipped it to me via UPS. I received email updates from beginning to end including the much needed tracking number for my package. The packing was bullet proof and they took the time to make sure my treasure was packed properly and safely. it arrived when stated and I was very pleased with the service. I've had other shipping companies take 2-3 weeks to contact me after a big auction conclusion but these guys were fast and efficient and got the job done timely.

I've been a repeat customer at this UPS Store, regularly dropping off shipments for my business…read morewithout issue. Unfortunately, today's experience was different -- and deeply frustrating. I was returning FIOS equipment after canceling my cable service. Verizon had already charged me over $400 for not returning it on time and told me I'd get the money back once the equipment was scanned at any UPS location with a reference code added to the shipping label. I provided this code to the first employee, a young man, who insisted it wasn't necessary. I questioned him, but he was confident -- so I trusted him. After leaving the store, I immediately called Verizon, who confirmed the reference code was in fact necessary to avoid a long and complicated refund process. I went back inside, explained the situation to a different employee -- a young woman who seemed willing to help -- but she deferred to what appeared to be the store manager: a middle-aged woman who was instantly combative. I calmly explained the situation and the importance of correcting the label, but she cut me off, saying: "We can't help you -- it's final." Even when the original employee admitted I had given him the code, she doubled down, claiming Verizon's system had changed and it wasn't needed. I told her I had just spoken to Verizon and that without the code, I might not get my $480 back. Her response? "You need to leave the store. You're being disrespectful." I wasn't yelling. I wasn't being rude. I was exasperated -- and rightfully so -- but remained respectful. Meanwhile, she was condescending and dismissive from the moment I approached her. To make matters worse, I had witnessed her speaking rudely to another customer earlier -- and gave her the benefit of the doubt. Now I believe she is the problem. This experience was completely unacceptable, and it may very well cost me a significant amount of money. I won't be returning to this location, and I caution others to avoid it as well -- especially if you expect basic professionalism or competent customer service.

Neighborhood Parcel - Notary Public In Massachusetts

Neighborhood Parcel

(26 reviews)

I have used their services back in 2013 for picking up and shredding documents. I had decided to…read moredrive up recently (within about 7days of the new year) and save some time and money. Here's the thing about old documents,like maybe some of you out there, I still had a lot left going back some 16 to 17 years. Now like a lot of people out there I have a shredder. Let's be honest though,how many of us (10 pages at a time) will actually shred such a big amount in a relatively short time? Raise your hand. (Pause). Yeah me neither. This is where neighborhood parcel comes into the picture. They are quick and efficient. If you take the drive up there my advice is to look for parking space 999( no not even making this up) as that is right in front of the building. They remembered me from a few years ago (hey I had a ton of old papers then). They are friendly as well and weigh each loose bag by the pound. Ironically I filled out and had them mail out the notarized certificate of document destruction. They will also email it to you only if you prefer. I can't tell you how much time they saved me (as I am getting to that stage in life of weighing time vs. money vs. the fact I won't do it all myself in this case). The relief of knowing that these old documents I was never going to look at again were all gone is priceless. If you've got a whole lot of documents you have been "meaning to get to" bring them here.

People are rude and not accommodating. There services are limited. The stairs at the entrance are…read morefalling apart cement and very dangerous. The UPS store in burlington is amazing with great and friendly staff.

US Post Office - postoffices - Updated November 2026

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