Been coming to this location since 2010. The store is always bustling and the staff has always been…read moresolid. Kevin, who I saw on Saturday, was very busy and tried to be kind and accommodating to every customer. Stuff always arrives on time and they do an excellent job serving our community. Thanks fellas.

I have been going to this UPS store for over a decade and I have consistently gotten the best…read moreservice. Even one minute before closing time they are still helpful and patient! They are always accommodating to everyone and answer any and all questions. I wish other businesses were as customer focused as these folks! Kevin, the owner is always so kind and pleasant to deal with and has hired great colleagues who are also wonderful.

Amazing customer service! Best I've ever experienced at any post office/shipping centerread more

Amazon return The guy with dark hair is terrible . I do t…read moreknow how he can work with customer he is angry and arrogant. I was finding my return code and I saw another customer behind me and I told her she can go first as I needed more tome. The guy said "I decide here the order" in a very bad manner . Then he was angry because I had too big boxes. Terrible.

La peor agencia de envios que pueden elegir, te abren las cajas, te roban tus pertenecías y no te…read moredan la cara, sin importar calidad del producto. envié 5 cajas, 3 sacos de arroz y me entregaron las cajas por la mitad y sin arroz, las cajas maltratadas y pertenencias incompletas zapatos sin su par y tennis nuevos Nike y se los robaron. me cansé de llamar y visitar sus oficinas para que me dieran respuesta y mejor me bloquearon. Pero en la corte nos veremos las caras por ladronea.

Servicio pésimo!!! Envié una caja a familiares en RD y llegó destruida, y nadie se hizo responsable.read more

Back In the beginning of April my friend was looking for a locket that she could engrave her…read moreinitials on and put her in. We went to NH one jewelry store was very nice we shop there often they just did not have anything the other the sales person was very young and rude. So we left and decided we would go on a search for a locket. On the way home I thought about Royal Jewelers. We had never been to the store but someone I know spoke very highly of it. So I called the store explained what we were looking for. The saleswoman sounded excited as she said they had just the locket they had it for awhile. We asked Margaret to hold it for us. We went a few days later and it was exactly what my friend wanted-mind you this was a small purchase under $500. Margaret treated us like we were buying an expensive piece. She was so helpful and genuine. My friend purchased it and they had it engraved it came out perfectly and before the engraving was authorized Margaret sent an example over. The store is very beautiful, and Margaret is a gem herself. It was a great experience, we will be back.

Absolutely avoid this business. I cannot caution you strongly enough. Absolute incompetence verging…read moreon malpractice. They're just there to push metal and rocks with no genuine concern for the customer. My wife went to Royal Jewelers with her engagement ring and the ring marking the birth of our daughter. She's had them for 27 and 24 years, and she left with both rings destroyed and needing to be rebuilt from scratch. The rings were joined together and she wore them often, but this past time she wasn't able to easily remove them. She wanted them resized and expected they would remove them by cutting them, easing them off and then add a small section to make them larger. Instead, after they were cut, their senior "expert jeweler" went after them with two pairs of pliers like he was using the "Jaws of Life" and tore open a 1/2-inch gap in the ring putting sharp bends and scratches all around the ring, including hard bends in the settings and basically destroying the entire ring set. Now she's home in tears with her ring, absolutely ruined by this yahoo, and needing it to be rebuilt from scratch. To make their failure even more painful for us, the ring was originally made by a good friend of ours who has since passed away. He was an actual professional jeweler that I'm certain could have easily have managed this task. When I called to speak with this jeweler, I got a complete song and dance of "Well I had to be careful not to cut her finger with the sharp edges" and "I told her some of the set stones may come a little loose". Seriously? He should have told her "I'm going to open up your ring like a pinata and you will never wear it again." And the nonchalant attitude of not my problem "well these things can happen" I got from him on the phone was beyond the pale. He could have easily slipped a thin strip of stainless steel under the cut to protect her and eased the ring off. Or, he could have cut the ring on both the left and right side so it would come off in two pieces. This is a simple job that just needs some care and can be done in many ways. Royal could have done better with bolt cutters! So, I would say to any potential customer, Royal Jewelers may be suitable for retailing pre-manufactured items or working on costume jewelry, but for anything with sentimental or monetary value just stay away. And to Royal Jewelers, I just say this, if you cannot do a job right, then just say so and don't take the job.

Nazarian Jewelers have always treated me so well. I have been shopping there for almost 30 years…read more Each and ever time leave I there feeling very pleased. I would highly recommend you stop by and check out their new location!! It is beautiful!

Very disappointed in the work they did and when the piece broke they do not guarantee any work…read more They said I needed a new head for my diamond so I said to do it - well it came apart again after only a few months and now I would never use them again- Still don't guarantee the work even though I spent $300 in new repair.

I go to staples typically 4 times or so a year for school supplies, calendars, printing needs…read moreoccasionally and always for printer ink. My most recent trip was last week. I got ink for my printer there. The service was great and the staff were friendly. I was in an out quickly and I found my product fast. They offer a good variety of papers, office supplies and have a cool little clearance section in the back that I always check out for random deals. I appreciate having such a good office store so close by!

I recently had an unfortunate customer service experience at the North Andover Staples. First, they…read morewere short-staffed, which I understand and waited patiently in line with the cashier alternated between Amazon and Staples customers. Once I approached the line to return a package, the cashier took three other customers before me, which was unfair. When I asked him about assisting me, he got an attitude and said he had to help those customers. His colleague rudely interrupted our conversation and said he had to help the paying customers first. Well, I was a paying customer, too. The cashier returned my package after which I promptly returned to the floor the merchandise I was going to purchase. Never again. Customer service here is the worst!

I really don't like going to this particular post office location and avoid it whenever possible…read more First of all, the parking situation is absolutely pathetic; whoever designed the lot did not know what they were doing. It's way too small/tight to accommodate the number of customers, and it is often dicey trying to back up and leave when there's a queue of cars lined up onto Stevens Street and no one will let you out. It seems like a disaster waiting to happen around holiday shipping season. Second, I have yet to encounter anyone at the counter capable of greeting me with a hello and a smile and some of the workers look downright miserable. Is it really that terrible to work the service counter in a post office? That's why I use the self-serve shipping scale and label machine in the lobby during the few times I've needed to mail a package. This place would do well to learn by how the Burlington, MA post office does business...the parking area is huge, safe, wraps around the building and is plentiful and I always got the friendliest woman when I worked nearby and needed to purchase stamps.

Postal employees in Andover are wonderful but it is impossible to get any information by phone. The…read morespeech recognition system goes to a main USPS number, which does not function. At all. Ever. Horrible for anyone who has a job, is handicapped, or is a caregiver.

I had such a happy postal experience here today - yes, it's true! - that I tried to take the survey…read moreon the bottom of my receipt. Sadly, the survey did not work (um, hello Maritz Research People??!!) so I want to Yelp out to the little Shawsheen PO Branch: I have yelped a few PO's before.... one nice review in Washington DC, and the rest not-so-nice. This PO is very nice, and Michelle is great. I would hate to think that because this is one of those tucked-away locations (even though it is on the main road) this could be a location slated for closure, so if you live nearby, GO HERE!!!!! Really, when is the last time you had a nice postal experience????

Jim that works there on the weekends is absolutely miserable. After waiting in line for 15-20…read moreminutes while Jim yelled at a guy trying to ship a package I finally got my turn. I asked for a package that they were holding for me. He mocked me because I didn't know exactly what it was or how it was delivered, looked for 2 seconds and said they didn't have it. I had to go to my car and get the tracking number wait in line again, and what do you know. Jim is able to find it this time in the HUGE pile of 3 packages that were in the corner. Pound sand Jim!