The proprietor of this shop was wonderfully kind and very helpful when I needed a minor alteration…read moredone quickly for a wedding. He did the small job as quick as I could hope and charged a very reasonable amount. He didn't even seem to charge any rush fee for doing the job same day. I would absolutely come here all the time if I lived in Wakefield.

So sorry to learn that this shop has closed permanently. Tough times I'm sure led to the closing…read more Just wanted owner to know how much he was appreciated and is missed.

By far the best experience we have had with ordering merchandise printing for our company. We had…read morean incredibly tight deadline and so many changes that could have affected the order if not for the above-and-beyond service from Andrew and Steve. They were so helpful and communicative throughout the process and even delivered half of our order to us for free to meet our deadline! They will definitely be our go to from now on.

I absolutely recommend getting work done here. I had a last…read moreminute request and not only did they completed the printing on a timely manner, but they've exceeded the expectation. Steven is an amazing guy who is down to earth and understanding. I went into the shop on Thursday with a duffle bag that needed my last name printed on it for the police academy, and received a call an hour later advising me that it was ready for pick up. the quality is amazing, and so is the customer service. the prices are great. really cant go wrong!!

Extremely reliable And dependable…read more Will be there for you in a pinch when you sometimes get low and forget they will be there the next morning

Friendly, reliable, and fast. Their price is very reasonable and their service is topnotch. I used…read moreothers for oil but these guys are the best!

I had sweat pants and jeans taken in 18$ a piece they were still too long I brought them back he…read moreasked for another 36 $ shame on this people how the way they run business, they just lost long term customer, I make sure no one I know gives them any business!!! Horrible customer service!!! I would give minus 10 stars

The big guy wouldn't have had his suit if Chelsea Cleaners hadn't come thru at the last minute. The…read moreCovid break had left the trim dingy, the staff at Chelsea Cleaners made it good as new! They're now Santa's favorite elves! No coal for you guys!

I emailed them in the AM requesting a quote for a 24"x36" print on special mylar paper. I realize…read morethis is a specialty item and expect to pay a fairly high price compared to a typical large format print. I didn't read or hear back from anyone throughout the day. So I waited until 4 PM and called and asked if they had a chance to quote my request. I was redirected to a another person who started asking me if I wanted a blueprint. I said no. I explained what I needed again. He started getting very loud and and kept asking the same questions. When I explained what I need the print for, hoping this context would explain it better, he insisted on telling me who knows what I want and he deals with architects all the time. The problem is he did so in an aggressive and loud tone...and he kept using the word blueprint. I tried explaining that we haven't used blueprint technology for decades but we wouldn't even let me speak. I then politely asked if he could stop yelling. He ignored. I then asked if someone else could help. He said he was the only guy who could help. I apologized for getting him all riled up (for no reason I could understand) and that I would just call someone else. He seemed totally deaf and didn't care. I still don't know how the conversation got to that state. I hung up totally confused. Maybe he just had a really bad day?

I have worked with Creative Ink on multiple projects large and small for my non-profit. Their…read morepricing is almost always competitive with other Salem printers, project turnaround is fast, and service is friendly. Print quality is always good. I would certainly recommend them. They are very PO friendly as well!

First off, the dry-cleaning we had done here was fine. No complaints…read more But. Rude, rude service. My husband dropped off a few things we needed for a wedding here. He walked over the day before they were due to be ready, just to see if they were done early. He was met with "they'll be done when I said they'll be done." The next day when I went to pick up the clothes, the store was open, but there was no one at the counter. I rang the bell several times, called out, and a few other customers entered the store behind me. Finally, I walked to the back to see if someone was there (my thought being, what if someone is hurt?!) Finally a woman poked her head up and immediately yelled at me "for being in a private area." I'm not asking to be treated like a Queen. But basic decency is something I look for in a local business. With so many options in the Somerville area, we'll take our business somewhere else that treats us with a little respect and cordiality.

I've been going to Fashad at Clevergreen for a few years now and, as the four star rating would…read moreindicate...I'm a fan. Their prices aren't the lowest around, but this is a great example that you get what you pay for; I've yet to have an issue with stains not coming out or clothes coming back from Clevergreen smelling of chemicals like you had them cleaned by a Halliburton fracking operation. The one time there was a mixup with my clothes (actually, I think it was the first time I brought anything to this cleaner...) they went the extra mile to make sure I got my clothes back as quickly as possible, apologized for the inconvenience, and took the charge off my bill. On the negative side, some of the comments I've read about the customer service from folks other than the owner (Fashad) aren't totally wrong. Sometimes when you walk in, there's no one at the counter and you have to wait for someone to come from the back of the shop...and that someone doesn't always seem too pleased. When I weigh the pros and the cons, I think the pros win here. I've had so many challenges dealing with other cleaners that I just don't get from these folks. Granted, they're not perfect, but I think they're sincere in wanting to do a good job and, yes, the screaming Liberal in me loves feeling like I'm doing something good by working with an environmentally friendly dry cleaner, so....maybe I'm a little biased....

Excellent work and support throughout the process, everything was handled very efficiently with…read moreattention to detail.

Used Proprint again on this trip to Boston. I had a small window of time between when I received…read morethe information about what needed to be printed and being able to get to Frank- he hustled, like really put the work in, to get it done. I cannot express enough how incredible the service and products are. I ordered "table toppers" custom print on thick cardboard with easels attached. It turned out absolutely perfect and Frank was able to get it delivered to my hotel the day before the conference. Absolutely incredible. (Photo is blurry because I'm a bad photographer, the product isn't actually blurry)

They're are the worst ones burn my uggs and don't assume they responsibilities, try to work it out…read morewith them they said no so need to go farther...

My rating is based on the past service I experienced prior to new mgt…read more Have been a long-time customer (for close to 20 years!) and was recently surprised when I went to Nu-Way Sat. 4/2 and the business was under new management. Before bringing any clothes to the new owners, I am very interested in hearing feedback from other customers who've had their clothes cleaned from April 2011 forward.