above and beyond great professional, not enough words…read more was great. The staff is awesome.

From the owner: Drive-Up Storage Units, Interior Storage Units,…read moreRV Storage, Car Storage, Boat Storage, Access 7 Days a Week, Gated Entry, 24 Hour Security Cameras, Affordable, Month to Month Rentals, Moving Boxes & Packing Supplies, On-Site Management, Online Storage Rentals & Account Management, Carts & Dollies

I was mailing out a package and had questions on delivery date. The person who helped me didn't…read morehave a name tag and I failed to ask for his name but he was helpful. They were surprisingly not busy which I appreciated because I like to be able to go in and out.

Today was interesting. I walked into the post office and unexpectedly saw a girl from the Lawrence…read morePost Office. She had a rude and nasty attitude, even though she had never met me before. Honestly, it was gross. She can go back to Lawrence with her bad attitude and unpleasant ways. I didn't see the regular person there, which was weird.

I stopped here to drop off a package for a family member, but apparently they open at 8:30, not…read more8AM! I was so embarrassed. However, they were gracious enough to unlock the door a little early and accept my package. This location isn't the easiest to get to, especially during morning traffic in Lawrence. If you are not used to driving in Lawrence (which I am not), you might be better off using the Fedex drop-off location in Wilmington if self-service isn't your cup of tea. I am so appreciative of their kindness in accepting my package earlier. Next time I will definitely check the store hours first!

It's a great Family Business with affordable service without the long lines and inconvenience of…read morethe post office. More importantly, who despite the pandemic has managed to stay in business with -albeit- sometimes limited hours, but has posted and updated available hours on the door and online. Every time I walk in the door I'm treated like family, every community could benefit from this affordable and well run operation whose competitive pricing is in line with the USPS and IMO easily beats the UPS Store. i

I had to drop off a couple of large 50 pound packages to be shipped to California. The packages…read morewere prepaid by the receiving party, the labels were affixed properly and I brought them in using a dolly. A woman who works there scanned the packages and I tried to be helpful by asking where she would like me to put them. They were already on a dolly so it's much easier for me to move them to where they needed to be than for them to carry them. The woman hesitantly pointed to where they needed to go behind the counter and I sensed her nervousness as she glanced over at the manager. I stated I was simply trying to help but I'd leave them in the middle of the floor if that's what they preferred. I was told it was ok to put them behind the counter. John the manager didn't say a word but stared at me as if I had committed a criminal act. I have no idea whether or not he berated the employee after I left but I wouldn't be surprised if he did. What I can say is I've dealt with him in the past and I was surprised when I saw that he still worked there. As others have stated, he's a miserable person to deal with and I feel he most certainly has anger issues, does not represent the Company well and does not have the personality traits to effectively deal with customers.

I have used the rush passport service there, no one was trained to help. I was there for 3 hours…read moreand get nothing done. Left my number for the manager and he never called me back. Very poor customer service! Will never go there again!

OK, so I'm updating my review from 1 to 3 stars because, despite the owner being a dink, the staff…read morehas been pretty friendly and helpful the last few times I've been there. I hope this place gets a better owner.

DO NOT BUY, POSTAGE STAMP STAMPS HERE. They charge a 50% Service charge so be prepared to pay $8…read moreextra for a book of stamps and they don't accept returns even the moment you realize it once paid. It's highway robbery. Poor poor business. Shame on them.

I have used their services back in 2013 for picking up and shredding documents. I had decided to…read moredrive up recently (within about 7days of the new year) and save some time and money. Here's the thing about old documents,like maybe some of you out there, I still had a lot left going back some 16 to 17 years. Now like a lot of people out there I have a shredder. Let's be honest though,how many of us (10 pages at a time) will actually shred such a big amount in a relatively short time? Raise your hand. (Pause). Yeah me neither. This is where neighborhood parcel comes into the picture. They are quick and efficient. If you take the drive up there my advice is to look for parking space 999( no not even making this up) as that is right in front of the building. They remembered me from a few years ago (hey I had a ton of old papers then). They are friendly as well and weigh each loose bag by the pound. Ironically I filled out and had them mail out the notarized certificate of document destruction. They will also email it to you only if you prefer. I can't tell you how much time they saved me (as I am getting to that stage in life of weighing time vs. money vs. the fact I won't do it all myself in this case). The relief of knowing that these old documents I was never going to look at again were all gone is priceless. If you've got a whole lot of documents you have been "meaning to get to" bring them here.

Beware of this place !!! The reviews are correct. Rude…read morecustomer service is an understatement My FedEx plastic sleeve ripped and I asked if I could have one ? SORRY was the response. The drawer is closed and I have to charge you for it. They are FREE Go elsewhere folks!!!