I have visited this post office countless times over the years. Chris and her colleagues have…read morealways been polite, friendly and helpful. Today I went in with a small package. I had been running around all day, and because I wanted to include a card in the package I hadn't taped it up. A woman I had never seen before (short with short reddish hair) saw me using the Scotch tape (the only thing available.). She snottily said "that won't hold up" and when I asked her for a small piece of packing tape, (literally all I needed was 4 inches),she refused and offered to sell me some. I walked out. There are plenty of postal service locations around that wouldn't think of treating a customer that way, especially one who had given them so much business. Not kind. I could understand if I made a habit out of doing this, but that is not the case and I have taken hundreds of packages there. P.S. I took my little package to another location nearby where they were happy to tape it securely for me-no charge....

Robin at the post office/ passport area goes above and beyond! Between the knowledge energy and…read morecustomer service was awesome and made this process easy! Thank you!

I went to this location for the first time and the representative asked me for my id for a money…read moreorder transaction. I stood in line for quite some time and had to leave to go out to the car to grab my id. This is problematic because there is no documentation posted stating you need id for money order transactions. Discrimination at its finest. He asked no one else for id except for me.

This post office does not have any boxes hardly. They have very limited sizes. These boxes are…read moreessential to anyone who ships inventory regularly. They are rude when you ask for supplies on top of it. I recently moved here from Swampscott. The post office in Swampscott was a joy to go to and always had a vast array of box sizes. I now travel to Swampscott or Salem to mail my packages. This is simply unacceptable customer service.

I've been fighting to get my mail Every since my change of address to my summer home & at a total…read moreloss trying to get a member of the post office to help. I've now submitted a formal complaint & a formal investigation into the USPS was initiated as a result.

I love this post office! The staff are friendly, accommodating and efficient. Recently, I needed to…read morehelp tracking a very delayed shipped package and the staff went above and beyond finding the package. They even called me to follow up! Thank you, South Hamilton Post Office!

glad to see they added a drop off box so that now people who have prepaid shipping have more…read moreconvenience. thanks!

They should shut down that branch and investigate the mail handlers. I filed a complaint last…read moreMonday about some very important mail that never arrived. They called from that branch saying the address was misspelled. I have proof from them, with the notification of that letter and the date it was supposed to arrive. They still haven't resolved the situation. I've sent emails and haven't received a response. They made the mistake and want the customer to be responsible. During those days, I even checked the trash and found mail from other neighbors. The mail handler is putting the letters in the wrong mailbox.

when my mailman isn't too busy talking the entire neighborhood we get our mail whether it's a…read morebeautiful Christmas card or a large enve marked DO NOT BEND Presidential photo enclosed from Republican National Committee is shoved in small mail slot makes you think it was intentional !

Bad parking overall. Service lacked transparency. Would recommend stopping at another P.O. than…read morethis one. Pressed staff. Poor services here.

This is what a post office is supposed to be. Nice, and helpful employees, clean place, lines move…read morequickly even during holidays. My go to post office in the area. 180 degrees different than the office in downtown Beverly.

It took nearly 5 mins for Bob to acknowledge my existence as I patiently stood in line to be…read moreserviced. Not until another customer walked in and his peer said a customer needs to be serviced did he ask me to step up to his empty cashier. This is unacceptable, this kind of unconscious bias is concerning and I'm afraid the staff at this location need diversity and inclusion training.

The people that work at the Lynnfield Post Office are about the rudest I've ever experienced. They…read moreact like people are bothering them when conducting business there. With all the money the Post Office keeps sucking out of taxpayers, one would expect to be treated a little bit better!! I'm waiting for a prescription that I have to take everyday and it's stuck in transit and try getting an answer out of the high and mighty Lynnfield postal workers, it's like they are insulted that you asked. Glad it's a not a heart pill or insulin!!

I went to UPS who told me the electronic label I downloaded was for FedEx but it was not. At FedEx…read morethe Assistant Manager printed the UPS label and even sealed the box and taped it to the box. Service at FedEx was WAY better than UPS and they didn't even make any money from the box. If you have a choice btw UPS and FedEx on 114 in Danvers/Peabody, FedEx is a no brained!!!

All I can say the customer service specifically from the store manager was simply non professional…read more The employees were fine. However when an employee asked the store manager a question that she couldn't answer (which is perfectly fine) he simply waved it off and told her to tell me go to the website (mind you I am right in front of him) When I asked another general question the answer was the same..and slightly sarcastic...which earned a laugh from one of his employees. As a business owner, if I was aware that my store manager acted that way, we would have a meeting ASAP. With that said the experience was 5 min long and with that said it was most certainly not a pleasant one. This is the FedEx Kinkos on RT-114