Staff is always polite and helpful. I had to do a money order and I didn't understand the process,…read moreand the clerk explained everything twice and was very patient.

I went here again only to find this guy working here. He seems to be incompetent and not listen to…read morethe customers' detailed or even simple requests. My shipment was messed up and not delivered the way I wanted. He refused to fix it. I would suggest you go anywhere else, but here if you have a complex shipment or even a simple letter. I don't even know if this guy understands fluent English. He seems to be Spanish Hispanic. You may not get your mail delivered as requested.

Robin at the post office/ passport area goes above and beyond! Between the knowledge energy and…read morecustomer service was awesome and made this process easy! Thank you!

I went to this location for the first time and the representative asked me for my id for a money…read moreorder transaction. I stood in line for quite some time and had to leave to go out to the car to grab my id. This is problematic because there is no documentation posted stating you need id for money order transactions. Discrimination at its finest. He asked no one else for id except for me.

They should shut down that branch and investigate the mail handlers. I filed a complaint last…read moreMonday about some very important mail that never arrived. They called from that branch saying the address was misspelled. I have proof from them, with the notification of that letter and the date it was supposed to arrive. They still haven't resolved the situation. I've sent emails and haven't received a response. They made the mistake and want the customer to be responsible. During those days, I even checked the trash and found mail from other neighbors. The mail handler is putting the letters in the wrong mailbox.

when my mailman isn't too busy talking the entire neighborhood we get our mail whether it's a…read morebeautiful Christmas card or a large enve marked DO NOT BEND Presidential photo enclosed from Republican National Committee is shoved in small mail slot makes you think it was intentional !

It took nearly 5 mins for Bob to acknowledge my existence as I patiently stood in line to be…read moreserviced. Not until another customer walked in and his peer said a customer needs to be serviced did he ask me to step up to his empty cashier. This is unacceptable, this kind of unconscious bias is concerning and I'm afraid the staff at this location need diversity and inclusion training.

The people that work at the Lynnfield Post Office are about the rudest I've ever experienced. They…read moreact like people are bothering them when conducting business there. With all the money the Post Office keeps sucking out of taxpayers, one would expect to be treated a little bit better!! I'm waiting for a prescription that I have to take everyday and it's stuck in transit and try getting an answer out of the high and mighty Lynnfield postal workers, it's like they are insulted that you asked. Glad it's a not a heart pill or insulin!!

I love this post office! The staff are friendly, accommodating and efficient. Recently, I needed to…read morehelp tracking a very delayed shipped package and the staff went above and beyond finding the package. They even called me to follow up! Thank you, South Hamilton Post Office!

glad to see they added a drop off box so that now people who have prepaid shipping have more…read moreconvenience. thanks!

I needed to pick up a package yesterday and the woman who waited on me was very nice. But when she…read morewent in the back to find my package I asked the other woman working the desk how much a packet of stamps were and she would not answer me. I asked three times and she heard me. Straight up rude.

this review is for one guy who works there and him only. everyone else is lovely and helpful. --…read more the customer service is atrocious, i understand having bad days or dealing with bad customers. yet every single time i've been at the post office, he has been rude, passive aggressive, and dismissive of not only myself but many other customers as well. he talks down to people with a pissed off demeanor. what may be common sense to you (because you work and understand the role) may not be to everyone else. the lack of patience and understanding, along with absence of general manners is unnerving to experience. do better. be kinder. -- it costs nothing to be kind

Bad parking overall. Service lacked transparency. Would recommend stopping at another P.O. than…read morethis one. Pressed staff. Poor services here.

This is what a post office is supposed to be. Nice, and helpful employees, clean place, lines move…read morequickly even during holidays. My go to post office in the area. 180 degrees different than the office in downtown Beverly.

The women that works behind the counter is the most unfriendly, unhelpful, extremely slow person to…read morehave worked anywhere. The RMV is better! Despite efforts to be pleasant and kind to her, reciprocation has never been met. Save yourself from her and just go up to Salem St.

Ask for Bob and or Nancy they rock! Thanks for all your help with my many packages your patience…read morewas very much appreciated:)