The team at this UPS store was incredibly helpful and went above and beyond to make sure I could…read moreprint my documents from my phone and get them shipped. I would definitely recommend them.

I primarily use this for drop offs. The staff is usually responsive and friendly with their…read moreshipping. The prices are constantly on the rise (as with most things now). I'm finding it easier to buy and use a ship to address rather than buying, wrapping up the whole thing and shipping it out. Recently paid for a shipping pickup and it went very smoothly. I wasn't supposed to pay for any return shipping but that's on the company and not a UPS issue.

John and his crew, Jessica and Heather are the best! They're good people! We're their clients for…read moremany years and the service is always excellent, from receiving and mailing packages to sending and receiving faxes. Very reasonable prices for their services. Would highly recommend them!

Been a customer here for years, and have had nothing but positive experiences. Have shipped…read moreparcels, rented mailboxes, and used their other services, including the "complimentary" ones. The staff has always been pleasant, professional and thorough in my opinion. Shipping does cost a little more than some other places, but (for me) it was well worth it to ensure that my packages were packed and delivered on time and undamaged. Everyone has different experiences and expectations, but the folks here have always done right by me. Thanks !

I was there a couple weeks ago. I know nothing about the…read morecomputer or printing out lables They were extremely helpful. They spent an hour with me until we figured it all out. The owners were both there extremely nice people. The service was spectacular. I will never go anywhere else. Thank you for all your help

This is a first tate business. Very efficient Services and extremely friéndly owners…read more Recommend it fully!

Very professional and honest. Highly recommend! Reliable and…read morealways on time. Flexible and willing to help with your business needs. Very clean and organized.

From the owner: Small pallet refurbishing business that gives personalized service to all clients.read more

today when I was in the store, and I believe his name was Ian. incredibly helpful saved me a ton of…read moretime today 5 star help

Exceptional team. Superb service. Early opening a real plus. Highly recommended. Great for one…read morestop shopping.

Beware of this place !!! The reviews are correct. Rude…read morecustomer service is an understatement My FedEx plastic sleeve ripped and I asked if I could have one ? SORRY was the response. The drawer is closed and I have to charge you for it. They are FREE Go elsewhere folks!!!

I should've believed the reviews. Rude is an understatement. Please don't waste your time here…read more 5 minutes of my life I can't get back. Terrible. For the record, I am 60 and this is the first time I've ever written a negative review.

I've used this packaging/shipping company several times, because they are on my way home from work…read more I went in yesterday to ship a package, and the owner was not wearing a mask. I asked about it, and he said, "I don't have to wear a mask, I live here." When I specifically asked him to wear one, he said no. I am very uncomfortable using a small business whose owner puts his own comfort ahead of the customers. It's one thing to not wear a mask; it's another to not put one on at the request of a customer. I was only in the shop a few minutes. He could have complied for me. I am in a high risk group, and he is exposed to members of the public all day. I will find a more accommodating shipping company for future needs.

Went in to drop off packages with labels. Owner had no mask. He was dealing with a plumber or…read moreelectrician (who had a mask) and was ignoring customers. He finally acknowledges me and says to leave my packages on the desk. The place is a disorganized, unprofessional mess, with people's important packages strewn everywhere right near the desk. I almost left because I felt like my packages wouldn't be handled well. I asked for a receipt, assuming he would do the normal fast electronic scan...nope, he sighs heavily and starts hand scribbling 3 long tracking numbers on a scrap of paper. I could barely read it and was uncertain it was even accurate. Just crossed my fingers and left. I said thank you and got no reply. My packages did get to their destination. I am now going to the shipping place near the Lee traffic circle. Highly recommend.

Someone else's package was delivered to my home by mistake. Different name, different town,…read moresimilar street. The online contacts aren't geared to helping someone who is neither the sender nor recipient. I finally spoke to a human who assured me it would be picked up from my stoop by the end of the day. 2 days later, no one. Lots of rain. This isn't the first time. Is it really my responsibility to drive to another town to hand deliver it? Maybe pay to re-mail it using USPS?

Walked in to do an Amazon return. Conrad was cheerful and helpful something that is hard to come…read moreby these days.

I went to UPS who told me the electronic label I downloaded was for FedEx but it was not. At FedEx…read morethe Assistant Manager printed the UPS label and even sealed the box and taped it to the box. Service at FedEx was WAY better than UPS and they didn't even make any money from the box. If you have a choice btw UPS and FedEx on 114 in Danvers/Peabody, FedEx is a no brained!!!

All I can say the customer service specifically from the store manager was simply non professional…read more The employees were fine. However when an employee asked the store manager a question that she couldn't answer (which is perfectly fine) he simply waved it off and told her to tell me go to the website (mind you I am right in front of him) When I asked another general question the answer was the same..and slightly sarcastic...which earned a laugh from one of his employees. As a business owner, if I was aware that my store manager acted that way, we would have a meeting ASAP. With that said the experience was 5 min long and with that said it was most certainly not a pleasant one. This is the FedEx Kinkos on RT-114

If you have the Post Office hold your mail for vacation, this is where you go to pickup. Easy…read morelocation in a safe industrial park area. Parking is convenient. Staff are very helpful and happy.