Horrific. They refuse to bring packages to our door. They said I had to pick up at the postal office even though they have it on the truck they will not walk to the door.
I explained I am walking disabled and they went into a long narrative about how they will not bring a package to the door - and to the end said it is possible to get a medical form to have packages left at the door. She went on to explain how difficult and long the process would be to get this medical exception. She claimed it could take up to a year to get this exception approved. The USPS admin office said it was simple and fairly quick.
She went on to say she could not get in my building do to security key pad. I said UPS, FedX etc.... all come in as did the former USPS carrier - we can give the key to package delivery companies or she can text me and I can buzz her in via my phone. She insisted the lack of her having a key code was an obstacle to bringing in my packages completely ignoring I just gave her 2 perfectly suitable ways to get in.
I called the US postal admin and they said it is very easy form and only requires a doctors signature to confirm disability. They asked if I wanted the form, but to be honest, I am worried what might happen to mail/package if I go over her head. She was very clear she does not want to walk to my door. If her superiors insist she does - I just don't trust she will take that well.
She/this usps office is frustrating to many residents.
If this reads as a frustrated person is writing it, yes it is a frustrating to deal with this office and this woman in particular. read more