I love this post office! The staff are friendly, accommodating and efficient. Recently, I needed to…read morehelp tracking a very delayed shipped package and the staff went above and beyond finding the package. They even called me to follow up! Thank you, South Hamilton Post Office!

glad to see they added a drop off box so that now people who have prepaid shipping have more…read moreconvenience. thanks!

incompetent crew ...................... delay in forwarding mail for 7 weeks.....no accountability…read more.....no excuse ..... hope we privatize soon.... these jobs will be dropped

this P.O. has friendly workers! and they also have a drop off box for prepaid shipping, as the…read moresouth hamilton post office does not.

this review is for one guy who works there and him only. everyone else is lovely and helpful. --…read more the customer service is atrocious, i understand having bad days or dealing with bad customers. yet every single time i've been at the post office, he has been rude, passive aggressive, and dismissive of not only myself but many other customers as well. he talks down to people with a pissed off demeanor. what may be common sense to you (because you work and understand the role) may not be to everyone else. the lack of patience and understanding, along with absence of general manners is unnerving to experience. do better. be kinder. -- it costs nothing to be kind

This post office does not have any boxes hardly. They have very limited sizes. These boxes are…read moreessential to anyone who ships inventory regularly. They are rude when you ask for supplies on top of it. I recently moved here from Swampscott. The post office in Swampscott was a joy to go to and always had a vast array of box sizes. I now travel to Swampscott or Salem to mail my packages. This is simply unacceptable customer service.

Robin at the post office/ passport area goes above and beyond! Between the knowledge energy and…read morecustomer service was awesome and made this process easy! Thank you!

I went to this location for the first time and the representative asked me for my id for a money…read moreorder transaction. I stood in line for quite some time and had to leave to go out to the car to grab my id. This is problematic because there is no documentation posted stating you need id for money order transactions. Discrimination at its finest. He asked no one else for id except for me.

Horrible service! No one in line. Would not weigh my mail and give me stamps. Someone came in…read morebehind me that he knew and wanted to wait on him and pushed me aside. I had to go to another post office to have my mail weighed. It took all of 1 minute. I was told from a few people that Lewis at the post office can be difficult. I have never been treated so poorly. The post office asks for a rating and the clerk can see what you click on. I was forced to give a good rating because he took a package of mine. I hope he mails it. We will see. Gave one star because I was forced too.

This USPS location has great service and friendly faces. I never have to wait very long in line!read more

They should shut down that branch and investigate the mail handlers. I filed a complaint last…read moreMonday about some very important mail that never arrived. They called from that branch saying the address was misspelled. I have proof from them, with the notification of that letter and the date it was supposed to arrive. They still haven't resolved the situation. I've sent emails and haven't received a response. They made the mistake and want the customer to be responsible. During those days, I even checked the trash and found mail from other neighbors. The mail handler is putting the letters in the wrong mailbox.

when my mailman isn't too busy talking the entire neighborhood we get our mail whether it's a…read morebeautiful Christmas card or a large enve marked DO NOT BEND Presidential photo enclosed from Republican National Committee is shoved in small mail slot makes you think it was intentional !

I have visited this post office countless times over the years. Chris and her colleagues have…read morealways been polite, friendly and helpful. Today I went in with a small package. I had been running around all day, and because I wanted to include a card in the package I hadn't taped it up. A woman I had never seen before (short with short reddish hair) saw me using the Scotch tape (the only thing available.). She snottily said "that won't hold up" and when I asked her for a small piece of packing tape, (literally all I needed was 4 inches),she refused and offered to sell me some. I walked out. There are plenty of postal service locations around that wouldn't think of treating a customer that way, especially one who had given them so much business. Not kind. I could understand if I made a habit out of doing this, but that is not the case and I have taken hundreds of packages there. P.S. I took my little package to another location nearby where they were happy to tape it securely for me-no charge....

A caring post office - always helpful and great service. The workers…read moreare very active for the benefit of all.

Justin and Ed are the absolute best, this post office rocks. Great service from all. Go Boxford.read more

Staff is super helpful and friendly. Very professional! Our packages were well cared for and…read morearrived on time.

Great service! Got an Amazon return today helped me with finding my code from changing it from…read morestaples to ups