I had such a wonderful experience today at Easy Ship & Pack! Not only did they accept my returns…read morewith ease and grace (especially given I had been turned away at 2 Walgreen's), they also offered to help tape to help tape my returns and hand delivered them to the FedEx truck who was loading up! I also want to CONGRATULATE and give a BIG shout out to Amy Tucker, who is now the Owner/Manager. She helped me when my business was located in the Shaw's Plaza over 17 years ago with the same kind and helpful manner. I saw her work hard, persevere through challenging working conditions and although the previous owner had passed, Amy stepped up to buy the business and help carry on his legacy and build her own future, WOW! Go Amy and the Easy Ship & Pack Team - you ROCK! Thank you for making my day! Gayle

Came in recently to have some prints made. Have been a 25 year customer for everything from notary…read moreservice, supplies and copies to shipping and more. Got a lot of attitude, moaning, eyerolls for a simple print job that took 15 minutes and was made out to be much more than it was. They have 3 big office grade printers on site to print my lowly 100 pages. David the former owner, rest his soul, was an affable, nice man with a sense of humor who was very helpful. It's unfortunate that the crew there now does not possess his nature, and a cheerful, service-minded approach to customers. I didn't ask them to box up 50 Christmas gifts and fill out the slips. They had to simply click and print about a 100 pages. Not rocket science. Congratulations, you lost my families 25 year loyal business over a bad attitude and muttering under your breath. Small business is all about customer service. If that's too difficult, then maybe find something else to do.

I have shipped a few things here and I have nothing but good things to say about it…read more First, they have all the quotes and info right in their system so they were able to answer all the rate/timing questions I had. Also, whenever I need the packing materials they have them right there in the store and they don't mind helping me secure whatever I'm shipping. They are much easier and more helpful than the post office and I really like going to a local/family business over one of the bigger chains.

We ship quite a bit of or product out. These guys are our go to Fedex drop off location. They get a…read moresmall amount for every fedex package they take in. I'm a firm believer in supporting local businesses. I've never once had an issue shipping anything with them. My only reason for 4 stars is due to their highly, overinflated cost on USPS shipping. A book of stamps that should be 9.80 was 13.00.

this P.O. has friendly workers! and they also have a drop off box for prepaid shipping, as the…read moresouth hamilton post office does not.

incompetent crew ...................... delay in forwarding mail for 7 weeks.....no accountability…read more.....no excuse ..... hope we privatize soon.... these jobs will be dropped

I hate leaving bad reviews but I really want to be fair. That said, the staff here is actually…read morereally good - very nice, informative and helpful. They've always been friendly and try their best to accommodate their customers. My biggest complaint that brings me here is that they RARELY ever have items in stock. Being a local business owner, we rely on Staples for many of our day-to-day needs. Most specifically, for printer ink and toner. I visit this location regularly and -no joke, no exaggeration - they *never* have toner or printer ink in stock. I understand that because of common machines and thus high volume purchases, stores do sell out. (We also don't have older machines where items might be phased out and kept in scarce stock.) I also understand that because of COVID supply and demand are really messed up and shipping everywhere is delayed. But EVERY TIME? Is it that the office supply gods hate me? Perhaps..... I used to work in retail and I understand high demand and the struggle to restock adequately. But every visit, there is barely -any- stock? I am always having to make the trek to their Danvers location to get what I need. Interestingly enough, the Danvers location is always adequately stocked. I really prefer investing in local businesses here in Beverly - even if they are large corporate entities - and I hope they can remedy this issue. Until then, I have to make yet another trek to Danvers (right now) and more than likely, will just resort to working with Amazon, since they deliver in a fairly timely manner and have the products available that we need. (Bezos is Satan, btw. :D) Always happy to amend a review if things change. Again - the staff here is great! The management has always been great. It's just this issue that's been a huge inconvenience for many of us. Thanks!

I had ordered funeral cards for my grandmother's service from another website, and they were…read moresupposed to arrive the day before the funeral. Unfortunately, they never arrived. The company then told me they could rush-ship them for the next morning, but at 7:30 p.m. I was notified that overnight delivery was no longer possible. I was frantic, knowing how important the funeral cards would have been to my grandmother. I drove to the Staples in Beverly and explained the situation to Rachel in the printing services department. She was beyond kind and incredibly helpful. She helped me design a beautiful card and printed 100 copies within just a few minutes. During such a stressful and emotional time, her kindness truly meant so much to me. Thank you, Rachel!

Every time I walk into this Rowley UPS I'm greeted with a smile. Service is quick, yet thorough and…read morepositive. This last trip was the day before Christmas Eve; Barry went above and beyond to help me find a surprisingly inexpensive way to ship my homemade cookies to Florida in just 3 days! Thank you for making shipping easy!

Ever since the new management took over in 2025 this location…read moreis disgusting. Arrogant and nasty. Always trying to squeeze a dollar from customers saying they have to REPACK box because a flap is open and today he told me that he could not accept the box that was a factory box and was shipped to me from UPS exactly as I handed it to him. " But I can repack it for you At a charge." When they first opened I brought in a box that was sealed and he told me that it had to be open so it could be inspected! I am contacting UPS and will report him and hopefully they will find another location for him to cheat customers. Russia?

The UPS store in Beverly is great. The employees helped me get a UPS box and whenever I enter the…read morestore, they quickly hand me my packages. The employees are very kind and professional and treat me very well. Thank you, UPS!

Staff is super helpful and friendly. Very professional! Our packages were well cared for and…read morearrived on time.

Surprisingly painless to use them for our notary services! From what I understand this location is…read morelocally owned, which is great for the community. We scheduled a time online and showed up for the appointment. The gentleman behind the desk was quick, efficient, and communicative about the process. He was very friendly and we were on our way very quick, and for a reasonable price. Also nice - The inside of the store was properly marked to help people stay safely distanced during the pandemic.

This UPS location is a mess. They block cars in when dropping off packages and show zero care in…read morehow they handle deliveries. I literally just watched an employee throw a package straight onto the ground. They overcharge, and the customer service is awful. Do yourself a favor--skip this place and go to USPS instead.

Wow, can't believe I'm the first to review this -- this Kinko's has been here for a long time and…read morehas always done right by me. I was there last fall and the reason I'm writing this now is because I saw someone else's review of a kinko's and wanted to relay my positive experience with this one. 1. In all the years I've gone here, not only has no one ever given me any attitude or resistance, but they actually kinda pride themselves on bending over backwards to help. As much as I'm not a fan of corporate places, if they have the right leadership and teams, then I have to give them credit; 2. I went in to print a bunch of booklets for a holiday event. I thought someone else already had, but they hadn't, so this was LITERALLY a last minute request for like 20 twenty page booklets in color. I told them my situation and the guy said, "Sure, email me the pdf file and I should have them ready for you in a half hour" -- A HALF HOUR -- god bless the guy! He helped save the day. 3. In my haste, the guy forgot to quote me the price and I forgot to ask. I was caught off guard when the price of the previous order came to $250 but they were needed and it WAS competitive pricing so I didn't complain. Because he didn't quote me, he took responsibility, though, and entered the order a little differently so it showed up as a $205 order. That left a very good impression on me. I didn't complain and yet he still took responsibility for not quoting me the price and gave me a break. 4. They have internet connections there with different printers in case you need to go online to retrieve something and print it out yourself. It's a major convenience but it can add up fast at 20 cents/minute. 5. Their staff is friendly and competent so whenever I've needed help on the copier machines, they've always been able to set me straight with the right information. 6. The driveway here can be a tiny bit congested from like 11a-1pm since that's lunch time and there's a Starbucks in the same plaza. Overall, this Kinko's is a very friendly, accomodating Kinko's with everything I've needed for printing, faxing, copying and shipping.

I went to UPS who told me the electronic label I downloaded was for FedEx but it was not. At FedEx…read morethe Assistant Manager printed the UPS label and even sealed the box and taped it to the box. Service at FedEx was WAY better than UPS and they didn't even make any money from the box. If you have a choice btw UPS and FedEx on 114 in Danvers/Peabody, FedEx is a no brained!!!

This is what a post office is supposed to be. Nice, and helpful employees, clean place, lines move…read morequickly even during holidays. My go to post office in the area. 180 degrees different than the office in downtown Beverly.

Bad parking overall. Service lacked transparency. Would recommend stopping at another P.O. than…read morethis one. Pressed staff. Poor services here.

I needed to pick up a package yesterday and the woman who waited on me was very nice. But when she…read morewent in the back to find my package I asked the other woman working the desk how much a packet of stamps were and she would not answer me. I asked three times and she heard me. Straight up rude.

Andrew is still a condescending asshole 0 stars if i could, terrible customer service HR should run…read morea training