Visited this location on a Saturday because they have extended hours compared to some of the other…read moreUSPS locations, and I really appreciate that! There was no line when I arrived, and the employee who helped me was very nice. The whole process was quick and easy. I'd definitely come back here whenever I need to mail a package and my local post office is already closed. It's nice having another convenient option!

Just tried to mail a package at this location, after waiting 20 plus minutes and in a growing line,…read morethe cashier abruptly (mid transaction) told the person she was helping she had to clock out for her break. It's worth mentioning, that she was in no hurry helping anyone either and told customers they had to hit the "green smiley face" in order for her continue with their transaction. I wasn't able to mail my package unfortunately, however if I was able, I would have given her the thumbs down. Really unprofessional. I've never seen a post office have someone go on break with no one else working..

Service requested: Needed to send something…read more Quality: Albert was amazing! He is so patient, kind, and helpful. Value: It's hot in there, but line moves fast.

I'm not from Stoneham but I always use this Post office becasue the one in my city is a nightmare…read more The people at this one are pleasant and patient and don't make you feel rushed. I have never had a bad experience except for a long line here and there but that is to be expected.

I have lived all around MA and used post offices all over…read more The Wakefield post office is the best of them all. The people who work there are fun and they aren't boring robots. They make me laugh almost every time I go there and I also know I'll get what I need. They know what they are doing and get it done. Anyone who needs to go to the post office in the Wakefield area should take advantage of this gem.

Great service convenient location helpful staff! Love the downtown location for other errands as…read morewell.

We chose this shipping store based on the recommendation of a local auction house in Beverly, MA…read morewhere we had recently won an auction lot. The auction company has used this store with much success in the past and many of it's customers items are shipped across the country upon completion of the auction. This UPS store was quick to contact me via phone and picked up the item timely and in short order shipped it to me via UPS. I received email updates from beginning to end including the much needed tracking number for my package. The packing was bullet proof and they took the time to make sure my treasure was packed properly and safely. it arrived when stated and I was very pleased with the service. I've had other shipping companies take 2-3 weeks to contact me after a big auction conclusion but these guys were fast and efficient and got the job done timely.

I've been a repeat customer at this UPS Store, regularly dropping off shipments for my business…read morewithout issue. Unfortunately, today's experience was different -- and deeply frustrating. I was returning FIOS equipment after canceling my cable service. Verizon had already charged me over $400 for not returning it on time and told me I'd get the money back once the equipment was scanned at any UPS location with a reference code added to the shipping label. I provided this code to the first employee, a young man, who insisted it wasn't necessary. I questioned him, but he was confident -- so I trusted him. After leaving the store, I immediately called Verizon, who confirmed the reference code was in fact necessary to avoid a long and complicated refund process. I went back inside, explained the situation to a different employee -- a young woman who seemed willing to help -- but she deferred to what appeared to be the store manager: a middle-aged woman who was instantly combative. I calmly explained the situation and the importance of correcting the label, but she cut me off, saying: "We can't help you -- it's final." Even when the original employee admitted I had given him the code, she doubled down, claiming Verizon's system had changed and it wasn't needed. I told her I had just spoken to Verizon and that without the code, I might not get my $480 back. Her response? "You need to leave the store. You're being disrespectful." I wasn't yelling. I wasn't being rude. I was exasperated -- and rightfully so -- but remained respectful. Meanwhile, she was condescending and dismissive from the moment I approached her. To make matters worse, I had witnessed her speaking rudely to another customer earlier -- and gave her the benefit of the doubt. Now I believe she is the problem. This experience was completely unacceptable, and it may very well cost me a significant amount of money. I won't be returning to this location, and I caution others to avoid it as well -- especially if you expect basic professionalism or competent customer service.

Night and day improvement with new owner. Please look at current reviews folks, that's much better…read morethan before. New owner and staff are lovely and easy to work with. I don't come that much, just for amazon returns. No more will you be barked at by the troll that used to work here. No more "YEP!" From him Everyone give this place more positive reviews so that they can grow again.

I was walking into the store about 3 minutes after they closed. I started walking back to my car…read more The person who works there cane running out of the store and told me they would take me; they didn't want me having to go home and come back another day. That is the BEST customer service ever! That made my day! All it takes is a little something nice; I'll pay it forward!

I have used their services back in 2013 for picking up and shredding documents. I had decided to…read moredrive up recently (within about 7days of the new year) and save some time and money. Here's the thing about old documents,like maybe some of you out there, I still had a lot left going back some 16 to 17 years. Now like a lot of people out there I have a shredder. Let's be honest though,how many of us (10 pages at a time) will actually shred such a big amount in a relatively short time? Raise your hand. (Pause). Yeah me neither. This is where neighborhood parcel comes into the picture. They are quick and efficient. If you take the drive up there my advice is to look for parking space 999( no not even making this up) as that is right in front of the building. They remembered me from a few years ago (hey I had a ton of old papers then). They are friendly as well and weigh each loose bag by the pound. Ironically I filled out and had them mail out the notarized certificate of document destruction. They will also email it to you only if you prefer. I can't tell you how much time they saved me (as I am getting to that stage in life of weighing time vs. money vs. the fact I won't do it all myself in this case). The relief of knowing that these old documents I was never going to look at again were all gone is priceless. If you've got a whole lot of documents you have been "meaning to get to" bring them here.

People are rude and not accommodating. There services are limited. The stairs at the entrance are…read morefalling apart cement and very dangerous. The UPS store in burlington is amazing with great and friendly staff.

We've been doing business with the Postal Center for years. Don & Patty own this facility with…read moretheir daughter Jessica. Their employee Heather is "A" plus! They are expedient & take your packages, mine most times are not taped or ready to go. They manage this & I always need assist. I leave knowing it will be taken care of appropriately. They take charge making my life easier!! We've had to call when we're out of area to look into a particular piece of Mail & we've called during the busiest of seasons. No matter, they answer, check & let us know what we have! This has saved us time & money when it was not easy to get from A-B! They're always cordial & help us with our Postal needs. I use the Postal Center for faxing, postage, & shipping. You won't have to worry when you have an Awesome Family taking care of you. They are all wonderful! Thank you Postal Center USA! You're the best!

John and his crew, Jessica and Heather are the best! They're good people! We're their clients for…read moremany years and the service is always excellent, from receiving and mailing packages to sending and receiving faxes. Very reasonable prices for their services. Would highly recommend them!

I live in Texas and was disparate to deliver a sympathy gift basket to a dear friend that lives in…read moreMansfield. With the restrictions of COVID & and a very busy Mother's Day weekend, it looked like I was out of luck. I was so blessed to have found Keion with Last Minute Errands. He was very helpful and so friendly. I was able to order from a local bakery and he picked it and delivered it on time. The fees were extremely reasonable. I highly recommend the services of Last Minute Errands!!!

Wow! These guys are incredible. Needed a special item that was selling out fast and Lashay was able…read moreto get the item and ship it within 1 hour! amazing! Will def use again and highly recommend for any errand service

Optima is a consistent, reliable service…read more There are some things that certainly irk me, but not on a daily basis. My driver, Bruno, is awesome. He's a great guy who always has a positive demeanor, and it's nice to get a dialy dose of that. When i have a lot of shipments that can't fit in Bruno's car, it gets dicey. On more than one occasion theres been a driver sent 2 hours too early to pickup packages that are not ready. According to the driver, that's my fault, but I fail to see how them showing up two hours early is my problem. Other than that, honestly, I've had a good overall experience with Optima, througout the last 13 months.

driver took a picture of the merchandise on my porch and then stole it. filed police report and…read morenotified shipping company but they have not replied. theft is on camera. several ring cams in my neighborhood