If I could leave zero stars I would…read more The gentleman working the front counter was extremely rude and was not about helping at all. I came in with my hands full carrying two boxes, and when I tried to put them on the counter, he yelled at me, "Up here. No, not next to the computer." Then he had no patience when I was trying to look at my printing label. Told me I shouldn't have put the boxes on the counter until I was ready and that I should be ready before. HE TOLD ME TO PUT THEM THERE!!

I use UPS a lot and having them in town is especially convenient. The owner, who is basically the…read moreonly one who is ever there, is consistently in a bad mood. He is always complaining to his customers about how much he works, how he cannot find good help (wonder why) and acts extremely annoyed if you have a question or a problem. I have consistently seen him being rude to customers and has acted very inappropriately. Again, I'm there a lot. I don't expect people to go elsewhere as his store is super convenient, but I am heading elsewhere. No one deserves to be treated this way. Shame on him.

FedEx delivered my package to a wrong address, so far didn't receive it ebay said tracking shows…read moredelivered didn't get refund, FedEx delivered wrong address I have to to pay for someone else get my Tiffany's, hope she can return to me that she shouldn't keep it , that night belongs to her . But all FedEx problems delivered yo a wrong address, poor service

They need to pay attention to the sighns out front. PUT IN THE BACK. There is a reason. Someone…read morehas a handy cap and if its to heavy they don't have to carry it to far. UPS does it so I don't know why fed ex can't. FRUSTRATING!!!

I have been going to this UPS store for over a decade and I have consistently gotten the best…read moreservice. Even one minute before closing time they are still helpful and patient! They are always accommodating to everyone and answer any and all questions. I wish other businesses were as customer focused as these folks! Kevin, the owner is always so kind and pleasant to deal with and has hired great colleagues who are also wonderful.

Always friendly and super efficient! The only thing is I…read morewish their parking area was larger.

Without a doubt, the worst customer service on the planet. My freight delivery never showed after…read more5 missed scheduled appointments and 19 days of waiting for $3000 worth of fitness equipment. The depot manager, Joe, hung up on me after I asked him about why he lied to me about assurances my order would be delivered next day. These people just don't care about customer service or their jobs. The excuses were always the same i.e. "we loaded the pallet on to the wrong truck", or "the truck we loaded it on to didn't have a liftgate". And if you call the 1800 number for UPS Freight, you have to contend with mindless souls giving more excuses and reminders about checking tracking information online. I will be staying clear of this carrier at all costs next time. FedEx Freight have NEVER had any issues delivering to my address and always keep their appointments. I truly hope this facility goes out of business due to the lack of respect it shows it customers.

La peor agencia de envios que pueden elegir, te abren las cajas, te roban tus pertenecías y no te…read moredan la cara, sin importar calidad del producto. envié 5 cajas, 3 sacos de arroz y me entregaron las cajas por la mitad y sin arroz, las cajas maltratadas y pertenencias incompletas zapatos sin su par y tennis nuevos Nike y se los robaron. me cansé de llamar y visitar sus oficinas para que me dieran respuesta y mejor me bloquearon. Pero en la corte nos veremos las caras por ladronea.

Servicio pésimo!!! Envié una caja a familiares en RD y llegó destruida, y nadie se hizo responsable.read more

i will not recomend they service to no one, the have the must horrible costumer service that i have…read moreever see in my live!!! i'm a wedding planner for more then 10 years, i have seeing so many things but not like this, the ower of this company was so rude to me on the day before my wedding that i cry for hours, he sad i will take the trailer out and hang up on my face 3 times, i try to contact then for 3 weeks everything i have ask they did wrong, they left without hook up the water and the electricity, leaving for us to do, the all was just so bad that i have no words to say how bad it was. if you ever get they service you will get treat like nothing. besides that all horrible thing now he is holding my 500,00 secuty deposit, he is full of rudeness.

Poor service. No apologies. While building a house I had to call repeatedly because of poor…read moresanitation . They showed up but certainly did not seem to care

I love this store. The staff is lovely, patient and they have always gone out of their way to…read moreassist me.

Here today! This…read moreUPSP Store is close to my hotel and close to Boston Logan Airport, I frequent here to return my Amazon packages. It's in a horrible location but the staff is nice. The location is horrible because it's always congested, you'd better be handling some quick, in-out business because parking is only 15 minutes per signage. Both times I've come, I've seen a wrecker truck hidden in plane site watching and timing. It's also difficult to get out because of the ridiculous traffic uuug, the way I've learned to handle the traffic here in Massachusetts is do unto others as I would have them do unto me AND simply be patient. What I mean by that statement is, when other motorists signal to get over/out etc render kindness to them. Be patient when needing to turn left or get over and others will do the same for you. I'll play a game with it, I'll say out loud "Who wants a blessing by allowing me to get over" sure as my name is Nikiba, someone will in fact hear me in their head and be so kind ask to let me pass, out etc. Here today! There tomorrow!

They were prompt in replying, showing up and in delivery -- just about as speedy as was possible…read more My shipment was maybe moderately priced, but it felt like a good value. And the crew was very professional. Would strongly recommend.

I have worked with Boston Courier for three years now and they've been wonderful! They helped move…read moremy event supplies from our warehouse to the hotel for our event with ease. They are very reliable, do a great job every time and I couldn't do it without them!!

I've been a repeat customer at this UPS Store, regularly dropping off shipments for my business…read morewithout issue. Unfortunately, today's experience was different -- and deeply frustrating. I was returning FIOS equipment after canceling my cable service. Verizon had already charged me over $400 for not returning it on time and told me I'd get the money back once the equipment was scanned at any UPS location with a reference code added to the shipping label. I provided this code to the first employee, a young man, who insisted it wasn't necessary. I questioned him, but he was confident -- so I trusted him. After leaving the store, I immediately called Verizon, who confirmed the reference code was in fact necessary to avoid a long and complicated refund process. I went back inside, explained the situation to a different employee -- a young woman who seemed willing to help -- but she deferred to what appeared to be the store manager: a middle-aged woman who was instantly combative. I calmly explained the situation and the importance of correcting the label, but she cut me off, saying: "We can't help you -- it's final." Even when the original employee admitted I had given him the code, she doubled down, claiming Verizon's system had changed and it wasn't needed. I told her I had just spoken to Verizon and that without the code, I might not get my $480 back. Her response? "You need to leave the store. You're being disrespectful." I wasn't yelling. I wasn't being rude. I was exasperated -- and rightfully so -- but remained respectful. Meanwhile, she was condescending and dismissive from the moment I approached her. To make matters worse, I had witnessed her speaking rudely to another customer earlier -- and gave her the benefit of the doubt. Now I believe she is the problem. This experience was completely unacceptable, and it may very well cost me a significant amount of money. I won't be returning to this location, and I caution others to avoid it as well -- especially if you expect basic professionalism or competent customer service.

weirdest interaction in this store today. 2 of the rudest females I've ever met in my life. The…read morepsycho refused to notarize my document because I asked her why she was being so rude to me. I will never go back. They must have really miserable lives to actually treat a paying customer like the way they treated me. Good luck ladies!