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    US Post Office

    2.0 (4 reviews)
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    FedEx Ship Center

    FedEx Ship Center

    1.6
    (17 reviews)

    In the past I have had some very pleasant dealing with people at this location...Today there was a…read morewomen that I got upset with who told me outright..I cannot give the information to her and said I should have done it all online alreay. I was appuald and upset. This is the third time she has done this to me. I said I would complain and she saif her name is 'Donna'. Middle aged, caucasion, reddish hair about 5'5". From reading the reviews, it appears I'm not the only person who had issues with her. FedEx, this person lies to customers, does want to take shipping information and should not be dealing with the public. I will %100 connect with corperate on her. She needs to be relieved of duty.

    I've have an ongoing problems with FedEx delivering packages to the wrong town. I live on Susan…read moreDrive in Saugus, MA, and there is also a Susan Drive in Lynn, MA, only a few miles away. Yet at least once a month, FedEx brings packages meant for the Lynn address to my home in Saugus. This has been happening for a couple of years, even though both I and the woman who lives at the Lynn address have called FedEx to report it. The shipping labels clearly say Lynn, but the driver still delivers them to Saugus. Today they even dropped off a box of oranges that was clearly marked for Lynn. It is not my responsibility to fix FedEx's mistakes. I shouldn't have to call the other customer and wait for her to pick up something that should have gone to her home in the first place. The shipper paid for correct delivery, and FedEx isn't cheap. What makes this even worse is I don't have this problem with Amazon, UPS or the U.S. Postal Service. They charge less than FedEx, yet they manage to deliver to the right address. If UPS and USPS -- both more affordable services -- can consistently get it right, why can't FedEx, which charges more, do the same? Both of us have reported this to FedEx If their system still points drivers to the wrong town, that's a serious failure on FedEx's end. I'm honestly fed up with dealing with this over and over. FedEx needs to fix this -- permanently.

    US Post Office - postoffices - Updated June 2026

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