Probably the worst, slowest and rudest post office worker to exist. Could not tell me the cost of a…read morestamp

Disgrace. Women who works there is useless. No help, lazy, won't even tape your package up. Go to a…read moredifferent one. Laziest person I've ever seen

Incredibly helpful staff that helped look into an issue the other post office refused to care…read moreabout. Parking is annoying here with the newer meters but not their fault. I've also done passport stuff here for my kid and they've been quick and efficient! Everyone here is usually in a good mood too.

Quality and professional customer service !!! I called to…read moreget assistance with my mail that was being held at the post office, I called to to see if mail could be delivered to me; the person that answer the phone (I believe his name was Bill) was able to assist me with my questions regarding my held mail and extended his courtesy to try to get mail delivered to me today!

I had a very good experience. Yes, the line can be a bit slow moving, but that's because there were…read moreonly two employees. They were very sweet and courteous to everyone.

There have been three clerks at the front for some months now. They are wonderfully friendly and…read morehelpful, treating everyone with respect and good humor. The short-term parking in front of the building is also a big help.

Frankly a very bizarre experience... I'm a huge fan of the post office, but unfortunately, this…read morebranch needs to turn it's attention to management and employee training. They were absolutely understaffed, and the one employee at the window was not prompt and both prone to chatting but also struggled to answer questions. I heard him tell the customer before me that priority mail could not be shipped overseas because the USPS was a US government office and wouldn't send mail to other countries -- THAT IS NOT TRUE. I have sent priority mail abroad and received it abroad. Shocking to see such a lack of knowledge and incorrect information being shared. Eventually, I gave up and used the self kiosk station. I love love love the USPS, and it was so disheartening and frustrating to see this service and incorrect knowledge applied. Please, please, address staff training at this location.

When I have to work on Saturdays, I sometimes drop off packages at the Wellesley Hills post office…read more The man that helps me always has a smile on his face and take my packages. There is parking on the street as well as n a public lot. Sometimes I have trouble parking but the service is worth the effort.

Terrible customer service and always closed for lunch. Not friendly and feels like you're a bother…read morewhen you go.

My mail forwarding stopped working after 2 months so I went here to try to solve it. The man…read moreworking here was so incredibly unhelpful that I left nearly in tears. He kept talking over me and telling me that mail forwarding is good for a year. I know! That's why I am here! It's not working! After several minutes of him refusing to be helpful, he said I could try the other post office but there wouldn't be a need for it since mail forwarding is good for a year. Spoiler alert: the woman at the other post office listened and left a note for the carrier!

Very friendly and helpful. Everytime i come in she has a smile on. She will always go the extra…read moremile.

This post office boasts a 4.0 rating, but its actual service is an absolute joke. They claim to…read moreopen at 6:00 AM. I arrived at 7:30 AM to closed doors, which was bad enough, but by 8:00 AM, they still hadn't opened. Their excuse? 'Understaffing.' Yet, there was absolutely zero notification of this on their official website. This is a staggering level of incompetence. It's not even a question of good or bad customer service--there was literally no one there to provide it. Nearly 20 people were trapped waiting inside, all of them in a massive rush because they needed to mail their items before clocking into work. This chaotic mess is a direct result of USPS's systemic mismanagement. It is acceptable to face staffing shortages, but it is completely unacceptable to fail to update your official hours online. You mislead the public into believing you open at 6:00 AM, post a note on the wall saying 8:00 AM, and then fail to honor even that time due to a 'lack of personnel.' This is utterly ridiculous and disrespectful of people's time. Zero stars."

Lines are sometimes long because USPS saves money by cutting staff at PO branches. But my…read moreexperience here is that the staff is knowledgeable, helpful and friendly. I agree that the tape thing is annoying but that's the PO's rule: not the clerks being stingy.. I haven't experienced the rudeness that some reviewers point out. But I have seen customers project their frustration onto the clerks, which just adds to the stress. Instead, why not offer a courteous greeting and ask how they are when you're at the counter? These are hard working people, struggling to support their families and themselves. Treat them them with courtesy.

Awful. Rude and inefficient. Last 2 times I've been there, I have had one clerk decline to process…read morean international mailing (according to the other worker, he "doesn't know how") and today, another clerk would not process a document as a letter, insisting that it was a package and wanting to charge me over $20. Completely inept and so rude.