I do not recommend ASAP Moving & Storage!!!
John came to my house and gave me quote and said it wouldn't cost me over $1,000. He seemed like a nice guy and I hired him...little did I know what I was getting myself into!!
On the day of my move, Wednesday, Aug 30th John and his crew were 4 hours late! The move was scheduled for 1pm and they did not show up until 5pm!! Things happen, I understand but John and his crew arrived 4 hours late! This was pretty upsetting to say the least.
After exchanging a few text mesgs, John called to say they were coming and told me they picked up another guy that they would come and wrap it up quick. During the call John asked me if I would pay him in cash $800..I figured this was a reasonable request since he was late and that would be it...
So now I'm just happy the guys arrived and my move was in motion. I'm pretty sure anybody in my position would be pretty upset by now to say the least. The guys worked hard and seemed to be pretty efficient. At some point I found out that they don't have enough room on the truck for all of my stuff...ugh, but I remained calm and told him not to worry that we could get it the next day. It was getting late and dark we were running out of daylight all I wanted was to get to my new condo 6 miles away ($35 for fuel).
The movers got to my condo and proceeded to unpack they moved quick and again the guys worked hard and seemed to be efficient. It was a long day for them as well as me and my family. John and his guys completed the job about 9:30pm a 4 1/2 hr move not unreasonable, right?
So at aprox 9:30pm John came in with an invoice..ugh! I though the $800 in cash was it he had asked me for and remember, they were 4 hours late?! Unfortunately, that was not the case. John told me he was going to invoice me for the rest that he was tired and wanted to go. A week later I received a text mesg from John on 9/8, John was asking me for my email he wanted to send me an invoice and asked me to submit the remainder on a Paypal account asap. Ok, so I received my email and I was astonished to see that John was invoicing me for an additional $627. John wanted me to pay him immediately, but I didn't. I understand these guys were working hard and all, but this rubbed me the wrong way and I didn't know how to handle it. At 10pm on 9/8 he sent me a text asking if I received his email, I said yes and expressed my disappointment in his service via text mesg. John and his crew were 4 hours late showed up at 5 PM for a 1 PM schedule move time that he underestimated the move and I had to go back the next day to pick up what was left behind, although minor, they didn't come back in to put a mirror on a bureau for my daughter and I paid him the $800 in cash he asked for.
This is where things got ugly...John took it upon himself to use my debit card to pay himself. John had my debit card on file to use as a deposit prior to the move, John retrieved the debit card information from prior emails. I feel this was bad business. Who does business like this? I woke up at 6am and found out that at 3am John used my debit card to pay himself. This could have and should have been resolved differently. For John to go ahead and use my debit card after I told him that I had concerns about his charges is bad business!
Bottom line...John, the owner of ASAP Moving is a crook who unlawfully used my debit card. Who asked me to pay him in cash. John was not reliable he was 4 hours late, John underestimated the work and left a truck load of my things behind! John didn't finish the job he dropped the ball and took advantage of me and my kindness. I hope this was just an isolated incident, but by the crazy text mesgs I have on my phone from him show his true colors. I would definitely think twice before hiring ASAP Moving. read more