We've been looking for an apartment in the Somerville area for about 1.5 months and were getting no…read moreresponses from properties and brokers. We were becoming tired of the whole run around process and never hearing back, especially because we had what most brokers tried to push as a lower price point saying nothing was available in the area for that much. (We currently lived in a place less than what we wanted). While taking a stroll in another neighborhood in Somerville, we randomly pulled up the Zillow app and found out the location we were standing right in front of had a new unit available in the same time frame and price point we were looking for. It actually seemed too good to be true. We called right away and Ranjita got back to us immediately. We rattled off the list of questions we had about the place and she was able to give us answers right away and she promised to get back to us about the answers she didn't (which she did that night). I'm the paranoid one of the two and had /many/ more questions. It's crazy to think we were going to sign a lease at a new apartment we had never been to (thus is the times of covid and my fear of scams was elevated). Ranjita returned with more pictures and a great video walk-through. I was still nervous. She happily provided me with proof of identification and broker's license. She gave us the option to pay by credit card which made me feel safer about my personal funds. She got us the lease working with property management. This always takes time as the broker acts as the go-between and she did her best to get us the papers we needed. When I had a few questions or asked if we could change items on the lease, she listened, was helpful, and reassured me I wasn't annoying her with so many questions (I probably was, but she was nice enough to act like I wasn't ha). She was able to get us in to view the apartment after the previous tenants move out, so at least we were able to see it before move-in day. Quick process overall. Very responsive to emails. Easier than we thought it would be.

Responsive, until you run into issues. We were not refunded 100$ application fee, and we only…read moreapplied because Cambridge Premier Realty failed to communicate all the details of the unit. Ranjita then ignored my email requesting the refund. We applied to the unit in part because it said "cats allowed" in all online listings (see photo attached for example). We were upfront throughout the process that we were about to get a cat. During the showing, a no-pet policy was never mentioned. We were encouraged to apply, and then after we paid the application fee, all of a sudden we were told that the owner of the unit would not consider any pets and the listings were then all updated to "cats not allowed," which seems very misleading. At its worst, it is a malicious "bait and switch" strategy... at its best it's very negligent and disorganized. Just be careful when applying. We were referred to Cambridge Premier Realty by a friend, but we will not be referring them to other friends of ours.

Horrible experience with this company. Bought a home from someone represented by Hammond. The…read moreagent+team were bad communicators, had me feeling uneasy and extremely stressed throughout the entire process. Sloppy communication, time management, and rude staff. Multiple signing deadlines were missed. Would strongly recommend to avoid any transaction involving this company. Even after the deal was done we received an aggressive and rude phone call from the seller's agent. Extremely unprofessional! Wish I checked Yelp beforehand, finding it validating seeing these other 1 star reviews. Also - there are a few other useful reviews for this business that are marked as "not recommended" by yelp that may actually provide useful info.

Horrible experience with this company. Bought a home from someone represented by Hammond. The…read moreagent+team were bad communicators, had me feeling uneasy and extremely stressed throughout the entire process. Sloppy communication, time management, and rude staff. Multiple signing deadlines were missed. Would strongly recommend to avoid any transaction involving this company. Even after the deal was done we received an aggressive and rude phone call from the seller's agent. Extremely unprofessional! Wish I checked Yelp beforehand, finding it validating seeing these other 1 star reviews.

We used Weston Kitchens during our kitchen and bath renovation several years ago. They worked…read moretogether with us to come up with a design we loved and to select the best cabinets our budget would allow. I love our kitchen now and am so grateful that we found Weston Kitchens! Still what's most impressive to me is that now, several years after the renovation completed, I can still call Jim and Missy with any issues or questions and they are still ready to help. Recently the glides on the cabinet hiding the garbage needed to be replaced. Jim and Missy ordered the piece needed, and then when it arrived, Jim came by and installed it - all free of charge. Thats the kind of service you'll get there. Highly recommend!

These people are wonderful. 15 years ago, they renovated our kitchen and we loved their products,…read morewe loved the designer we had (Melissa Brown) and we loved their work. Last week, we had trouble with a drawer that didn't close properly. When we couldn't see what was wrong, I called Weston Kitchens. The OWNER of the firm came to the house the next day and fixed the problem. His assistant, Missy, showed a great deal of patience with us as I explained this relatively small problem. It's really hard to imagine better service.

I had a good experience working with Roman Zharakovsky. He was very responsive, helpful, and…read moreinformative about the apartment. He responded after work hours and on weekends, and reminded us to submit apps and things to expedite the process and increase the likelihood of getting the apartment we wanted. He was easy to work with and accommodating. He allowed our friend to visit in lieu of us, and then later after we signed the lease, he allowed us to visit again. Overall good experience, though I am still confused what is the purpose of a broker, at least we did not have to pay a broker fee! Coming from outside of Boston, i appreciate that Roman was able to answer almost any questions that I had.

Moving to a new city for work away from friends and family is a stressful, daunting task. Having…read morebeen scammed before when apartment hunting during undergrad, I was weary and skeptical of finding an affordable apartment in a city where units sell like hotcakes. Luckily, I had the privilege of working with Roman Zarakhovsky as my agent. As I'm starting work while applying to grad schools, I made it clear my priorities were proximity to work, affordability, and... a bathtub. From the start, Roman was incredibly knowledgeable, responsive, and patient throughout the entire process. He took the time to understand my needs and worked diligently to find options that fit my budget and preferences, going out of his way to send me 3D scans that he made himself for new units while I was out-of-state AND working to get me a unit within my budget. His transparency and professionalism reassured me every step of the way, making an otherwise overwhelming search feel seamless and stress-free. Thanks to Roman's expertise, I was able to secure an apartment that exceeded my expectations. I truly appreciate his dedication and would highly recommend him to anyone looking for a reliable and trustworthy real estate agent.

Really great. Fast and effective work style - doesn't stop at anything to get the apartment you…read morewant. They follow an online application process where you don't have to sit and fill out paperwork all day or multiple times if your first apartment isn't accepted. Quick fix to the online form, a signature and away it goes! Would recommend to anyone thats looking for a new apartment.

Michela Nionakis was easily one of the worst realtors I've ever worked with. From the beginning,…read morecommunicating with her was a nightmare. I would wait days for answers and had to follow up multiple times just to get basic information. When we scheduled a tour, she didn't even confirm the showing until we reached out two hours beforehand. She confirmed 3:15 p.m., but we told her we were driving from out of state and traffic would put us closer to 3:30. When we got there, she acted like we were late and told us we would have to reschedule. The showing itself was just as bad. She showed up in a graphic sweatshirt, didn't greet us professionally, and barely explained anything about the apartment or application process. When we asked normal questions, she was dismissive and impatient, even sending texts like "..." as if we were bothering her. Since she gave us almost no useful information, we had to contact management ourselves. The application process was where it got even worse. After we completed the lease, she told us on 4/20 that we needed co-signers, then disappeared for the rest of the day because she was off for "the holiday." She was rude and unhelpful to our co-signers, including my friend's mother, whose first language is not English. I asked to speak with her by phone so we could get on the same page and I could help walk our stressed-out co-signers through the process. She refused and said, "I don't need anything from you. If the co-signers need anything, they can contact me directly." Our co-signers were already overwhelmed because of her lack of guidance, and she still couldn't be bothered to help. The next day, she gave us an ultimatum to get the new paperwork signed by 2 p.m. or she would refund our deposits and pull the application. When I told her to go ahead and pull it (because I didn't want her getting the commission for doing NOTHING), she suddenly claimed there were other pending applications and that we wouldn't be able to reapply. We called management directly, and they confirmed we were the only application........ Overall, Michela made this process SO STRESSFUL than it needed to be. She was slow to respond, dismissive, rude, unhelpful, and misleading, and SO UNPROFESSIONAL. I would absolutely not recommend working with her, even our co-signers commented on how horrid it was working with her.

I had a need for a somewhat unusually shaped desk, and a friend suggested I talk to the folks at…read moreThe Door Store. I did so, and I'm so glad I did... The entire process was pleasant and smooth... The store staff walked me through all of my options for woods, finishes, etc and made the pricing structure of each choice very clear. Delivery was also just as agreed, obviously for an unusual custom item, there were a few weeks lead time, but they actually delivered a week earlier than originally estimated, and the delivery team was very considerate and careful. The finished desk is simply stunning; even better than I had hoped.

I came to The Door Store to ask them to build me a desk. Their knowledge of the different options…read moreof woods and designs available to meet my needs was exemplary. I placed an order and then after leaving realized that I have chemical sensitivities to fresh glues and stains, and called to ask them to see if we could work out a solution. They were respectful and knowledgeable, and quickly came up with a solution which eliminated any risk of triggering my sensitivity. I would (and will) buy from them in the future, and highly recommend them. They are good people with a great knowledge base who love their work and care about their customers.

From the moment we met Paige Thibert at Boston Closet, we knew we were in great hands. She took the…read moretime to really understand our space, our style, and how we live day to day. Her design for our bedroom closet exceeded every expectation, it's not only beautifully organized but feels like it was custom-built just for us. Paige's eye for design, attention to detail, and ability to balance function with aesthetics made the entire experience enjoyable from start to finish. She was professional, patient, and creative, offering smart ideas we would have never thought of on our own. We absolutely love our new closet, it's become one of our favorite features in the house. Thank you, Paige, for helping us design the perfect space. We couldn't recommend you and Boston Closet more highly! - Nick & Cheryl Grant

I worked with Paige who expertly designed my master closet and the rest of the house. Paige was…read moreresponsive, she listened to what we wanted and delivered without a hiccup. I highly recommend Paige but also the company itself as I have used them twice before with all excellent results!

Thalia and Todd were amazing when I was trying to sell my place in the summer of 2012. I NEVER had…read moreissues getting in touch with them when I needed to. Whether it was phone, email, or text message, I was always able to reach them when I needed to. I had been trying to sell my place for 2 years with other agents and it was Thalia and Todd who made it finally happen. Todd went so far as to personally stage my condo for me which is really above and beyond what any other real estate agent has done. At the end of the deal, they donated a portion of the commission to a charity of my choosing. I honestly can't say enough good things about this real estate firm. They are personable, attentive, and experts in their field and particularly in Somerville, Cambridge. I think they are active in the Somerville/Cambridge community and have a lot of good advice when it comes to buying/selling there. I've worked with several agents before and since and haven't found anyone who put in the time and effort the way they did.

Thalia Tringo is simply the best! She helped us buy our first apartment, and she was so attentive…read moreto our needs. Not only is she a lovely and smart person, but her local knowledge is unparalleled. She knows everyone in Somerville and Cambridge! She really guided us well throughout the whole process (and we needed guidance!), and she gave us excellent recommendations for contractors, electricians and plumbers. She also donates $250 from real estate transaction to a local charity of her customer's choosing. She's a gem!