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    Public Storage

    3.0 (39 reviews)
    Open 6:00 am - 9:00 pm

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    4 months ago

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    2 years ago

    I have drive up unit that I am very happy with. The area is always maintained and secured :

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    2 years ago

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    3 years ago

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    4 years ago

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    3 years ago

    Laurie was a great help. The location is great and the storage unit rental is a great price for the size of the unit.

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    3 years ago

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    4 years ago

    Crazy expensive . I move to cube smart 10 by 10 $102.

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    4 years ago

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    3 years ago

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    3 years ago

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    5 years ago

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    3 years ago

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    5 years ago

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    4 years ago

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    6 years ago

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    6 years ago

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    4 years ago

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    4 years ago

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    5 years ago

    The elevator does not work on moving day? I had to 'stair-lift' all my items to the second floor unit. Bad first impression.

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    6 years ago

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    9 years ago

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    5 years ago

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    8 years ago

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    13 years ago

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    12 years ago

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    7 years ago

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    11 years ago

    Great customer service! Nice facility and staff was very helpful, professional and knew what they were talking about.

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    10 years ago

    Such a great place I'm still here 2 years later. Kristy is especially professional and helpful.

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    10 years ago

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    11 years ago

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    9 years ago

    I called today because I was being double billed for two months. Christy Koealer answered the phone and was rude and unhelpful. Stay away!

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    10 years ago

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    10 years ago

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    11 years ago

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    10 years ago

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    Ask the Community - Public Storage

    Review Highlights - Public Storage

    Watson is outstanding, making this the best storage facility I have used.

    Mentioned in 3 reviews

    Read more highlights

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    SecureSpace Self Storage Lanham - SecureSpace Self Storage in Lanham, MD.

    SecureSpace Self Storage Lanham

    (7 reviews)

    Although customer service experience at the location has been pleasant, the overall experience…read moredealing with this company has been detrimental due to their abusive corporate decisions. In the course of 2 years, company decided to raise my agreed rental rate 3 times for up to 50% more than initially agreed. After confronting the manager, I was told this is out of their hands since corporate decides when and how much the rental increases occur. Instead of moving my business elsewhere, manager offered a smaller unit at a much lesser rate, taking into account that "rate will not increase for at least a year and even if it does, increase will be marginal". Trusting this company I decided to go ahead with the downgrade. To my surprise, less than 4 months later I receive ANOTHER RATE INCREASE NOTICE!! This time the increase would be for more than 50% starting next month. This increase like all the others happen for NO JUSTIFIABLE reason. As expressed by many others, this company has a long history of PREDATORY BILLING PRACTICES. They purposely wait for you to be settled with your storage to increase your rates, not by a marginal amount but increases of over 50% of your agreed rental agreement. I appealed this with their superiors in writing but they failed to even respond. I am now in the process of starting to take legal action against this company and needless to say I recommend everyone to stay away from this corporation completely!

    This place is garbage. First the pics are fake on Yelp. It is far from clean. It's completely nasty…read moreand disgusting. They increase the rent by 40% every 4 months. They tell you to move to a bigger unit to lower rent then 4 months later it is increased. The elevators work occasionally. The temperature control doesn't work. It's very dim in the building in certain areas. There is never carts available and trash is always lying around. I wouldn't waste my time or money. They make the front lobby look nice but the rest of the area is nasty and outdated. It's not a safe area. Pick a newer storage place. There are so many nearby.

    Extra Space Storage - Beauty Image

    Extra Space Storage

    (18 reviews)

    During my nine years as a customer at ExtraSpace Storage on Route 198 in Laurel, MD, I consistently…read morereceived top-tier service. After an underwhelming experience at another facility in the area, I was grateful to find ExtraSpace Storage, where I was referred by a family member and secured a fantastic starting rate on a locker box. The pricing stayed within my student and employee budget through the years, and as my needs grew, upgrading to a 5x10 unit was hassle-free. Management and staff were always patient, especially regarding any late payment situations--clearly explaining the five-day grace period and late fee policy. Special thanks to Robynne L. Terry and other managers for their professionalism and understanding. The team's compassionate and consistently friendly approach made the facility feel like a second home, both for myself and the many friends and family whom I've referred. Leaving my unit was bittersweet, but I have no hesitation recommending this location to anyone seeking safe, affordable storage and outstanding customer care. ExtraSpace Storage on Fort Meade Road in Laurel truly treats your belongings with the care and respect you deserve

    Great customer service !! I reserved a storage space online…read morebut then did not need it at this time. I called the front desk the next day and the office representative ("Q") was Extremely polite, fun, and professional in her immediate cancellation of my online payment. Even though I have not yet rented from this company, Q's respectful handling of this issue speaks volumes about the way that this storage company is managed and operated. And what a Cool nickname: Q !!

    ezStorage

    ezStorage

    (9 reviews)

    ezStorage reached out to me about my review and ended up getting rid of my rent raise for next…read moremonth. I still do not like the policy about having to move to an identical unit to get the drastically cheaper rate but I do appreciate them reaching out to try and rectify the problem.

    Update: I finally was able to file an insurance claim but got nowhere near the amount I was…read morethinking!! Beyond upset because the money won't even help me get one sofa. I did eventually move out of this unit because in the year and a half I was there my rent went up 3 times. I'm sure they wanted to get their money back for having to pay the insurance claim. If I'm ever in the area I'll definitely be moving my stuff into another storage unit. Original: We moved our stuff into this unit in November, within 5 months our rent went up $25. Last month we went to check on our stuff and pull a few belongings out to find out, our climate controlled unit, had a leak. See photos of damage done to my belongings. I went to the front desk and explained my unit had a leak, they went up and took pictures and explained how they had no clue how that happened. Above my unit it looks like they were working on their sprinkler system, or whatever, and there is so much dirt from the ceiling from them drilling into it all over my stuff. I had the owner I believe, his name was Dave, to apologize for the damage. I told him I am only worried about my mattress which had a white sheet draped over it and as you can see from picture the white sheet is completely stained. I can only imagine how far it went into the mattress. He explained he would like me to remove my belongings in order to get to the mattress and really make sure it had damage to it. What?!? The pictures show you the damage! I finally stopped replying to his persistent phone calls about moving my stuff out of the unit into another unit. HUGE INCONVENIENCE!!! Not to mention I have big furniture and would have to find a way to have people help when my boyfriend is a truck driver and is constantly on the road. They are acting as if this is my fault. To make things even better, I'm paying for insurance through the company monthly. When I called the storage unit today the man working there explained to me I can't put a claim in because Dave said I have to move my things and Dave is his boss so there is nothing he can do.

    Public Storage - selfstorage - Updated May 2026

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