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ezStorage

2.9 (9 reviews)
Closed • 9:30 am - 6:00 pm

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7 years ago

Great service and very helpful. Caring staff would use again. I have used them twice and every time I have had a great experience.

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All My Sons Moving & Storage

All My Sons Moving & Storage

(64 reviews)

I usually refrain from writing negative comments unless it's really bad, but I think certain…read moreelements are worth highlighting . Draw your own conclusion. 1. First, with a positive, the follow up and customer service is great. It has to be, due to the following comments listed. 2. Moved a 1 bedroom apt( bedframe , mattress, dresser , 2 TVs , and a sofa), and it took 5 hours , with a locked elevator , in the same building, separated by 2 floors.Everything additional was boxed or bagged. No loose items. 3. They attempted to change the charges the day of the move , even though we had confirmed less than 24 hours prior. Claimed the 3rd person Was due to their double booking, snow , etc . And the additional man would speed up the process . Did i mention this simple 1 bedroom move took 5 hours for an in building, one bedroom transfer? Does that seem expedited ? Everything was a group effort, and teaching moment. this slowed the move down. For example, it Took 20 minutes of discussion to figure out how to disassemble a bed frame efficiently . Constantly going back and forth to the moving truck on the clock ( for what idk ) . If not watched , disappearing for 15-20 minutes at a time . 4. I was advised that I could leave my dresser items in the drawers, and they could move them efficiently. I now have to find someone to take my dresser apart, due to items some how making their way to inside unreachable areas insiders dresser. 5. I have to find someone to reassemble my sofa. They didn't put it back together. 6. You're charged 30 minutes to and from . So, you owe an hour before they start . They didn't have to leave the property, but charged me fuel . How do you charge someone fuel, and time for arrival, and departure ? Seems like the rate is only labor . You're also charged for any items used to rap to transport furniture . The intimation that they try to give you when you book is that is inclusionary. 7. With a discount, A DISCOUNT, this move cost me $1,000. Between the random 3rd man up charge , wrapping items for the large furniture , fuel charge , insurance that they make you cover that they don't disclose until the last minute that is almost $200 additional ... 8. Moved my items into the hallway, and left them there unattended while moving. 9. Even if you pay by phone, they want you to write your credit card information on a random piece of paper. It's a hard NO, for me. Yes, I signed, and let them go about their business. It's exhausting to keep debating obvious discrepancies, and hidden fees during a move which is a top 3 stressor in general. Just .... Don't . Use someone else .

Absolutely horrible experience with All My Sons Moving & Storage. We were supposed to move this…read moreSaturday at 9 AM. They called us at 8:30 AM canceling our move and wanting to reschedule us for an afternoon move on the same day, which we couldn't do due to having to go to a wedding and something we stressed ahead of booking with them. Anyways, after promising us they could move us the following day at 1 PM, we had to call them asking where they were and were told they were delayed due to their first move. More hours went by and we again had to call (not the other way around) for them to not answer. We finally called the booking line at 4 PM to get an answer as, their northern Virginia office completely ghosted us. Thank God for Bookstore Movers! They saved the day after All My Sons Moving & Storage left us without movers.

Pack Professionals - Loading (Two Person Crew) - 1 Pack 2 Professionals LLC

Pack Professionals

(3 reviews)

I hired 1 Pack 2 Professionals LLC for my move on April 26, 2025, and this was by far the worst…read moremoving experience I've ever had. I booked them for 4 hours, but they arrived late, cutting into the time I had paid for. Once the U-Haul was loaded and we got to my new place, they refused to do a second trip, claiming their service was only for one trip--something they never disclosed beforehand. I even offered to pay extra for the second trip, but they told me they had another job lined up. This made no sense since I had reserved them for a 4-hour block. When I called the company, they assured me they would send replacement movers, but no one ever showed up. In the end, I got 2 hours of service for the 4 hours I paid for, leaving me scrambling to finish the move on my own. I've moved many times and hired plenty of movers, but I've never encountered this level of unprofessionalism. Save yourself the trouble--look elsewhere. Update: After posting my honest review about 1 Pack 2 Professionals LLC, the company has been extremely defensive, repeatedly accusing me of lying rather than taking accountability. Instead of addressing the clear lack of communication about the "one trip only" policy (which was never disclosed), they've doubled down, claiming I should have known. They also implied that releasing the payment code meant I was satisfied--which is ridiculous, as I wasn't about to argue with two men about staying longer. Their communication after the fact has been focused more on protecting their reputation than resolving the issue. They've even suggested I should have canceled or adjusted my booking mid-move, leaving me stranded. This update only reaffirms my original review--poor communication, incomplete service, and unprofessional follow-up. I hope this helps others avoid the same experience.

I've used these movers three times and they're awesome. Helpful and respectful guys, work quickly,…read moresafe people to have in my home, and careful with my valuables. They were also very polite and professional with my overly perfectionist and slightly agressive (but very sweet) mother who "supervised" one of my moves. I would hire them again if I still lived in the Annapolis area.

ezStorage - selfstorage - Updated May 2026

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