Huge shoutout to The Home Security Experts (HSE) .. Matt and Bryce have been a big part of keeping…read moreour parks running right. They've set up 5 of our properties across Placerville, Auburn, Pollock Pines, Plymouth, and Rancho, with and when we need service, they show up. Period. They answer calls, respond to texts, and understand that I'm not exactly the "wait patiently" type when something needs to get handled ... and every single time, they come through. Their security camera systems are high quality and exactly what we needed and are dialed in positioned exactly where they need to be, with easy access from both our office and our cell phones. That level of setup and functionality makes a huge difference in day-to-day operations. That kind of reliability is hard to find. Good people, solid work, and dependable when it matters. Appreciate you guys Eve ~

Bill and his team are amazing! Very professional and responsive. We are so happy to have used their…read moreservices and highly recommend them!

Darren is very easy to work with and his quote was fair considering the amount of work this job…read moreinvolved. He did a great job replacing 2 CAT5e cables (that failed although cable 2 still barely worked) with CAT6 runs that are approximately 200 feet including 100ft of 3/4" conduit and replaced the ethernet jacks at both ends. My speeds increased significantly from 50Mhz down/up to 940Mhz/280Mhz respectively. Thank you again for your professionalism, excellent work and good nature. I'll definitely will call Darren on my next cable job. Johnny Vega

Darren came out and ran a number of CAT6 cables all around my home while doing a super neat and…read moreclean job with some very difficult to reach areas. Prices were very reasonable. I'll be having him do all of my IP cam wiring as well.

I hired their team for a 6-camera install around the outside of my house. I went over the details…read morewith Mike, the owner, on the phone and he sent his guys out on the next available appointment. Mike said his guys knew their stuff through their experience with all sorts of installs, but I think he should have also advertised their level of effort. I went over the plan with the guys assigned to the job - Matt and Robert. They helped me tweak it in line with their professional opinion, the reality of the install, and how hide the ethernet runs. To my surprised, they offered to and spent the extra time to create runs inside a smaller attic to mount two of the cameras to leave no visible wiring to the device. Check the pictures for a few of the installs. I've given the cameras a few days to soak test against high load and moderately toasty temperatures outside (Lower conductivity and high data traffic to challenge the install.). So far it has worked pretty darn good on the first go. Beyond the install, Mike and the team respected my decision to acquire and manage my own cameras, poe switches, and VMS. They didn't attempt at all to make any sales pitches but did offer to help me acquire cameras if I needed their assistance to do so. I appreciate all of this because I know doing this kind of work for a residential building doesn't provide the best returns for a business and many have stopped offering wired camera install services - including the low voltage installers for my home! On top of that, they do this at a very reasonable price.

Mike is the man! The Camera Guys installed our system a few years back...and I have been super…read morehappy. But a company show there true colors when there is a problem. Long story short, I was having a problem and I called in. Mike took his time and fixed my problem over the phone. Problem fixed! So glad we went with this company because they care about getting it right! Appreciate you guys...thank you!

Vince was excellent. He mounted 2 TVs and was detail oriented, efficient, and careful. He did a…read moregreat job with cable organization as well. I thought his prices were fair and competitive. He also conducted himself professionally. I never got the sense he was trying to upsell unnecessary work. In fact, he provided reasonable options (e.g., buy cables and TV mounts from him, or he could install equipment I brought myself). Prices for his own equipment and cables were good. Going forward, I'll hire him again for more Ethernet networking and security camera installation work. I recommend him! Update 2025-12: I had Vince return for ethernet fixing and security camera installation and he did a phenomenal job. We discussed the different locations for the camera to determine their trade-offs. The whole time, I felt like he was prioritizing what would work for me rather than what was optimal for him. He was professional, friendly, flexible, and patient with great attention to detail. He did an amazing job installing the camera. Will definitely work with him in the future. I recommend him without reservation. He will be our go to for ethernet, TV mounting, home audio, and home security installation.

Vince installed Starlink on our house today and did an amazing job. He placed it right where we…read morewanted and fished the line through an abandoned telephone hole so no new holes in the house. He aligned it perfectly, connected it to the router and answered all of our questions, all for a reasonable cost. If you are looking to get a Starlink dish Vince is the guy to call.

Had an outdoor antenna relocated from the roof to attic to stop attracting roosting birds and…read moreeliminate lightning strike risks. I was still able to pick up all the expected local stations with the antenna mounted in the attic. Everything seems great with the installation.

right on time, fully kept me informed, excellent job done, very professional work. If you're…read morelooking for an honest antenna addition he's the guy. highly recommended. Richard U

Watchdog installed my Lorex cameras for my home. Alan and his team were puntual, professional and…read morecleanup was thorough.

Unfortunately, less than a year after installation, one of our main cameras became disconnected…read more After troubleshooting and inspecting everything ourselves, we discovered the wire was being damaged every time the garage door opened and closed. I reached out to Allen for assistance, and getting any response or action taken has been extremely frustrating. It took 10 days just for him to come look at the issue. He then decided the entire camera needed to be replaced. After waiting weeks for the replacement, he installed the new camera using the same damaged wiring and the camera still does not work. Since then, I've reached out multiple times trying to get this resolved properly, but I've either been ignored or told that he has "bigger projects" to handle. I repeatedly asked to simply be added to the schedule so the issue could finally be fixed, but there has been no accountability or follow through. Very disappointing experience, especially considering this issue appears to stem from improper installation in the first place.

We needed an update with our ethernet installation. Elijah did a wonderful job in setting up more…read morespace so that we can have better airflow, as well as helping us update our switch. We would definitely love to do business with him again and we strongly recommend his service. Thanks again, Elijah!

I had an amazing experience! I honestly had no clue what I was doing, but he was so patient,…read moreaccommodating, and knowledgeable throughout the entire process. He took the time to explain everything step by step and made sure I felt comfortable and confident with each decision. You can tell he truly cares about helping people and knows his stuff. Would hire again.

I have been working with MSC integrations for approximately 7 years. I highly recommend them with…read moreconfidence to all my clients. Great staff clean work and very detailed.

Someone else had installed our cameras at work and did a shitty job. So, I had made an inquiry last…read morenight trying to look for a new company and they got back to us first thing this morning! They also came out right away and got our cameras rolling! Thank you again for fixing other people's mistake and getting this done the right way. 5 out 5 we definitely recommend!

Bay Alarm installation and product review…read more Last month I replaced my old security system and monitoring company. I replaced it with a security system from Bay Alarm Company. I waited for a month before writing this review because I wanted to use the system and all of it's feature, which I have done. Below is my assessment. Sales staff and Installation staff: 1. The information provided by the sales representative was easy to follow and accurate. The sales rep was friendly, knowledgeable and very professional. Kudos to Tony Basurto, the sales rep and Nina Johnson, the field rep in charge of scheduling, for making my transition from the old system to the new one seamless and easy. 2. The contract is standard. Be sure to read it particularly the warranty, service, and payment language. I was ok with the contract language overall. The company requires autopay which means that they automatically bill your account on a monthly, quarterly, or annual basis. You choose which cycle you prefer. Also, monitoring service is billed in advance and it is much pricier than other monitoring services. Similar to other monitoring services you are locked in the contract for a select number of years. 3. The installation process was somewhat lengthy, but for a good reason. The installation team wanted to make sure that the newly installed system worked properly. Going from one system to another is not an easy job, but the team that came out did an outstanding job. There were a few hiccups that they easily resolved. Kudos to the installation team (Ricky and IT guy) for their patience with us and doing a thorough job. 4. We received a follow-up phone call from the supervisor(Seth) that we missed. Seth left a message for us to call him if we had questions about the system, or needed additional help. That was a very nice touch from the company. Security System: 1. The new system is quite easy to use and though limited, I like the features that are available. In terms of security and peace of mind that it offers, I have no complaints. I do have a few observations having used the system for a month. Those, I will discuss with the company. I do not think that it is appropriate to note them here. 2. The documentation for the system needs to be updated. I was disappointed that it did not directly correspond with the system. Some options that I tried to use or access based on the documentation did not work out as outlined in the documentation. 3. The system interface is basic. I guess that translate into easy to use. The system works great and does what it is intended to do. However, I personally think that a security system's interface can be more aesthetic, functional, and still be easy to use. I have to confess that I want it all; functionality, ease of use, whistles and bells, and visually pleasing interface. I have seen systems that meet this standard, but I did not care for the service ethics of those companies. I must also confess that the service ethics of a company trumps whistles and bells for me. And, so far Bay Alarm company's service ethics have been stellar. Billing: 1. I received the first monitoring bill last month. I had a problem that was immediately remedied. In Bay Alarms's defense, the problem was me. However, Bay Alarm resolved the issue. I would highly recommend going with this company if you need a new security system, or you plan to change your existing system. Just note that the monitoring service is higher than other companies. And, you must be clear on your expectation and realistic about what the company can provide.

We have a Bay Alarm system that was installed by the previous owners. We purchased the home 7 years…read moreago. We had our windows replaced and the installers saved the alarm sensors and pulled the wires through the window frames. Bay Alarm wanted over $1,000 to reconnect the sensors. I told them over and over this was not a new install and the wires are already pulled through, they offered me 1/2 off to sign a year long contract. After the installation, several of our hard wired windows were switched to wireless sensors because the "wires were too short". When the technicians left, we couldn't arm the system due to a fault in the garage door. I called Bay Alarm and had to wait another week for someone else to come out and repair that issue, I asked that technician why some hardwired sensors were switched to wireless and he didn't think the wires were too short. A couple weeks ago I received a text there was a problem with our radio signal on our alarm system. I called, as the text instructed me to, and they quoted me $150 to come fix the issue with their equipment which I pay a monthly fee to use. Ridiculous. I asked to speak to a manager, who walked me through how to run a test and it was working again so the service call was avoided, for now. I got a survey asking about my experience and the branch manager (Zachary) emailed me to set up a time to talk. I replied, that was a week ago-no call or reply. If Bay Alarm wasn't already installed in our home we wouldn't use their service.

I absolutely recommend this business for your audio, TV setup, surround sound systems, home theatre…read moreetc. Matt responded to my call quickly as I was needing help removing a VHS player from my home theatre setup. He was able to remove it and knew exactly where to take it for a diagnostic check to see IF it could be repaired. Luckily it was repairable:) There was extra work connecting it to my newer devices. He protected the cabinet where all the devices are located and there is not a lot of room to work with. He has a professional work ethic and I highly recommend Matt!

Joe gets the job done fast, very friendly and so very knowledgeble. Definite five stars, although…read morehe's more deserving of ten stars. Highly recommend!