We highly recommend Paul from PWS Electronics after he solved several issues with our Sony TV,…read morewhich had (gasp) suddenly and unexpectedly stopped working. He immediately responded to our inquiry and led us remotely through the steps needed to get our TV back up and running like new. His expertise and commitment to customer satisfaction makes him a very easy 5-star recommendation. Thank you Paul!

Paul was great! He came to the house at our agreed upon day and time, replaced the main board on…read moreour Sony Bravia 55" 4K tv, and installed the firmware in less than a hour. So far, it's working well. Thanks Paul!

My laptop's fan was being FAR louder than it should; after getting an initial diagnosis from Best…read moreBuy (where I bought the computer), the folks at Geek Squad recommended this location. I was excited--after all, it was only a short drive from me--but I was also nervous; I've had issues with computers before that had taken months to get fixed. I didn't want to be computer-less for all that time! Thankfully, the folks at uBreakiFix live up to their name. Even though they had to order a specific part for my computer, the repair was finished within a week. Every step of the process that I needed to know about was explained in concise detail, and I never found myself asking "Wait, WHAT are they doing to my computer?" And throughout the entire process, the people I interacted with were kind, cheerful, and patient. If you have a device that needs repairs, uBreakiFix is the place to get those repairs done. (Also, several employees complimented the stickers I had on my laptop. That has nothing to do with the repair, but it made me very happy.)

Brought my iPhone 12 Pro Max in for a back glass repair. It cracked almost immediately after I put…read moremy case on, and they blamed me instead of their workmanship. When I removed the broken glass myself, it came off in one piece with zero adhesive and debris in the corners -- clearly the cause of the crack, not misuse. I brought it back and asked for a proper reseal (color didn't matter to me). They installed an aftermarket glass that looked fine and held up with my case. Later the phone got rained on. Because the back glass was never properly resealed to IP68 standard, water got inside and the phone is now stuck in recovery mode -- almost certainly a fried motherboard from that leak. The Herndon manager refused to warranty it, calling it "water damage" and ignoring that their failed repair is what let the water in. I then took it to the Myrtle Beach location to try drying it out -- they cracked my screen and said Herndon would coordinate a replacement. That never happened either. Two locations, two failed repairs, zero resolution.

I needed speakers installed in my living room and he installed them without damaging the walls more…read morethan necessary. The Best Buy people that came earlier said they would be only able to install it while making holes in the wall, near the floor under every speaker and also some holes in the ceiling of the basement and they would not repair those holes. Glebe was able to much smarter without any visible damage so no repairs were needed. His charge was a lot lower than Best Buy so I tipped him well.

I don't like leaving negative reviews, it takes a lot for me to do so. Especially when it comes to…read morea small business that's been around awhile like Glebe TV. But my experience with them was bad from start to finish. After my TV suddenly stopped working, I sent Glebe TV an e-mail they have listed on their Facebook page (because their website doesn't work) asking for more information. After 2-3 days passed, I got no response. This was a sign of bad things to come, but I disregarded it as no big deal. I then called them, got the needed information, and dropped off my TV a couple days later. They charge a $95 non-refundable deposit fee to get an estimate, which can be applied later to the cost of repairing the TV. While dropping off the TV, I was told I'd get a call in "a couple days". A couple days came and went. I called 14 days later after never hearing from them. They still hadn't even tested the TV to see what was wrong with it. I'm frustrated, but continue to wait. I call back a few days later once again and no status updates. At that point I was then told a technician will call me "first thing in the morning". This call never came. Finally, after 20 days they called me first and gave me an estimate. So just to be clear, I paid $95 dollars for an estimate that took 20 days. For me, it would've cost another $200 or so to fix the TV so it made more sense to buy another TV. If I would've known it'd take 20 days to get an estimate, I would've never went to Glebe in the first place. They never apologized. I asked for some type of refund for the lengthy and expensive estimate and lack of communication on their part, but I was met with dismissive attitudes and kept getting the run-around to call back at another time. At this point, TV's have become throwaway items and in most cases it's probably more cost effective to just buy a new one. I don't recommend you take your TV to a business that can take up to 20 days to give an estimate, does not initiate contact with their customers, and is dismissive/unapologetic to it's customers. Very disappointed.

Great service. AND THEY DON'T RIP YOU OFF!!! Needed charging port replaced in Android device. Got…read morea couple of price and length of repair time from a few sources. PCmobile was about half the price with a 2 hour turnaround. The staff is very courteous and friendly (always a plus in my book) Will definitely bring any future repairs here.

I bought a refurbished IPhone 13 here with a supposedly A rating. I was told that I had 30 days…read moreto return the phone if I wasn't happy with it. I had problems with the phone from day one. I eventually decided to return it as it didn't provide me with the functionality I need and that I had on my previous model 11. I returned it within the 30 days and at first they said they wouldn't take it back despite it being in the exact same condition as when I bought it. Then they agreed to take it back but only returned me 60% of the purchase price to my card. A normal business re-shelfing fee is ~15%. The staff themselves are very nice so I blame the owner of this store for caring more about profits than being true to your word. Avoid this store.

It is rare to find an electronics repair shop but to find one that is a true gem is a blessing…read more Michael is a well trained professional who greets you in the most personable manner. He truly meets no strangers. My CD changer hadn't been used in years and seriously needed some loving care. Michael kept me apprised via text and repaired it quickly and well. I found his pricing fair. Thank you Michael. Your efforts are much appreciated. Mrs M Miller

His prices are very high. He works out of the lower level of his townhouse. I drove a Bose over…read morethere because the CD player wasn't working. He wanted $140 (from what I remember) to look at it which I paid; you have to leave it. He then called and wanted $395 to repair it taking off the $140. I then called Bose and they paid shipping and repaired it for $150.

Kudos to uBreakiFix in Fairfax. Wife's 5 month old Samsung S21+ screen wouldn't turn on…read more Fearing the worse especially during an extra long holiday weekend, I called uBreakiFix on Saturday evening and they were able to fit us in Sunday afternoon. Dropped off the phone about 1pm and by 4pm it was back working 100%. Didn't cost a us anything since it was under warranty. Appreciate how easy they made it and how quickly they got the phone working again.

Timely replacement of broken screen. I recommend the clone OEM screen rather than the authentic…read moremanufacturer part for personal devices. Other than some minor artifact key presses denoted by bluish round highlight areas or warning of a non-authentic Apple product listed--it otherwise worked as expected.

1-Stop Connect review I recently purchased an S20 Samsung…read morephone, to replace my iPhone 6s - yes, it's been a while since I got a new phone. I went to 1-Stop Connect to help me with the purchase and the set-up. I had been to them before and was pleased with their services, so I went back. Nick and his staff are very welcoming, professional, and knowledgeable. This replacement was a bit of a challenge - apparently, companies aren't too happy when you switch over to the competitor. Nick found me an unlocked Samsung at a competitive price, which I'm also hoping to use overseas. He set up the phone and helped me transfer all my information. Most of it went very smoothly - WhatsApp was a challenge, but he spent the time needed to make it happen. Nick also followed up with me the following day to make sure everything was working properly and he answered a couple of questions I still had. A week later, all the kinks are gone and I'm very happy with my new phone. Thanks, Nick. 1-Stop Connect has become my go-to resource for electronic devices, and I'm happy to recommend them.

Once again I found myself at this facility while heading to New York... Decided to pick up a laptop…read morefor my uncle this time as he has been repeatedly saying he was going to get one but he wanted to be simple. I asked Nick to give me a nicely refurbished laptop with very little apps on it as to not overwhelm my 71-year-old uncle. He states he just wants to be able to send and receive emails and to do the occasional search. I told him that's all anyone does these days, lol anyway Nick was able to find me one almost immediately and threw in the charger and a case.

Excellent service!!…read more Love how A1 comes to my home. The work is always excellent. I have used the Company for over 10 years!

A-1 TV emailed me that they did not think that my TV could be repaired. I appreciated their candor…read more Upon further reflection, I believe that A-1 cannot be blamed for parts unavailability and I raised their score to 4 stars. Why not 5 stars? Because as the end user I only know that my Sony TV for which I had paid about $4,000) is not fixed and cannot be fixed for whatever reason. I am not qualified to research the technical reason why this is so.

This is a wonderful addictive store to do business with…read more They are always helpful. Reminds one of the way business was conducted in the past. Won't find many like them today.

I came here to get my Michael Kors watch battery replaced and fixed as it has died from being…read moreunused for a couple years. The guy was able to replace the battery and get it working within 5-10 mins. It was so fast! It only cost $14 with a discount for watches they had going on (originally was $17.99). Great price point and fast service! They also sell a bunch of different batteries and lights here. Very good one stop shop.