This business has relocated for unknown and unexpected reasons . I called in June to see if they were able to repair my Electro voice powered speaker. They said yes - Speaker brought in and 69.00 Diagnostic Fee paid - the were very efficient in determining My amplifier component was Blown -- They said I would need to pay for the replacement component up front and I authorized payment for "new amp " via credit card via textual and phone communication . I specifically told the Manager that I wanted Electrovoice OEM replacement components- They said no problem and speaker would be ready in approx 2 weeks . Segway -- 3 months later - they said delay was that they Did not have a Technician on Staff and job was on hold till they could find a replacement technician. I became somewhat suspicious when the manager kept trying to sell me on idea of getting a custom replacement speaker -- Told him , No Thank you sir-- Then he tells me That the future for investing was Cryptocurrency and they had a on site Bitcoin Vending Machine - that worked by digital payment . I told him I was Not interested and we needed to focus on the task of repairing my speaker. I had made multiple calls over the summer to check on the status . The Manager would not return my calls by text nor cellphone conversation. However, when I utilized someone else's phone with a different # , he would pick up the phone and answer promptly . I went there to see WTF was going on . He assured me that it was a labor issue . He needed more time. Long story short - he has some ? " Technician" "complete the repair" . I go to pick it up and notice that there is an aftermarket Brand Amp ... I said this was not what we agreed on . He stated when the initial tech ordered replacement OEM amp - it did not fit I said to him- that he did not order the correct Mfg OEM Why ? Because I personally called Electro voice in Greer SC and gave them the serial number and part numbers on back of matching speaker. They verified they had exact replacement and also offer a factory revamp and repair of my unit . I thought one stop connect would be a faster and effective solution I was totally Fooled by this Con artist -- I now have a speaker with incorrect bootleg part that still doesn't function properly -- I called to ask for refund and I would return the Bootleg amp . The manager has now moved the business ( He said that something unforeseen had occurred and they were in the process of relocating to Herndon). He has stood me up with more excuses beyond reasonable and professional consideration I have been more than patient - trying to give the guy a break ( that was my Mistake ) He refuses to answer my call . I would like notify the Police but this is a Civil Matter -- I would not let these people change a light bulb in my flashlight -- This Business is unethical , unprofessional and totally inept . Guess I will resume our discussions in small Claims Court -- Bottom Line : Stay Away And I do not believe Yelp and its reviews as well . read more

1 Stop Connect - This is the matching speaker with orig factory amp panel - Mobile Phone Repair Near Me - Reston, Virginia

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Once again I found myself at this facility while heading to New York... Decided to pick up a laptop for my uncle this time as he has been repeatedly saying he was going to get one but he wanted to be simple. I asked Nick to give me a nicely refurbished laptop with very little apps on it as to not overwhelm my 71-year-old uncle. He states he just wants to be able to send and receive emails and to do the occasional search. I told him that's all anyone does these days, lol anyway Nick was able to find me one almost immediately and threw in the charger and a case. read more

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Great price and service! Fixed my cracked iPhone screen in just 20 minutes. Highly recommend.

So happy I found this place and connected. Swift and well-priced service. My new home for IT support and gear.

They replaced the cracked screen on my daughter's iPhone 11 plus a screen protector and new phone case, all within a few hours. Service was excellent and the phone looks great and is functioning well. I will be back if I am in need of cell phone repair again! read more

This was the worst place to get your phone replaced. I shattered my phone on accident after 3 years of it being perfect, and I took it to be replaced. The replacement screen I got was "a level below an apple screen, thats a little cheaper but works the same" is complete crap. It has a mind of its own and has spots where it won't work. I took the back glass to get replaced twice and it still cracks after a couple days. How can I go 3 years without a crack and all of a sudden I get one after a week of it being replaced. He ordered the wrong color/size for my phone after he destroyed the first replacement. I would not go here ever and just buy a new phone. I feel bad giving him the one star when it's not possible to give 0. read more

Great customer service! They already had a battery available for my older Samsung and changed it out within the same day. It's charging like normal again! read more

I really like this cellphone shop! They went the extra mile to repair my cracked screen and decrease my cellphone bill. I'm so glad they are located in Reston near me ;) read more

Just got my iPhone screen repaired. Friendly and quick service. Straight to the point pricing and my phone was fixed in 30 minutes :). Definitely recommend if you need to get your phone fixed in a jiffy. read more

Great equipment, good atmosphere. I was able to get exactly what I wanted at a price waaaaaayyyy lower than retail. They price matched!! I was thrilled to see them being competitive about slashing prices. Customer satisfaction seems guaranteed, and I put money back in my wallet. read more

These guys are really good at what they do. I thought my laptop wasn't going to work again until they revived it. I would definitely recommend! read more

I am an extremely satisfied customer. Needed an iPhone 6s battery replacement. Nick took care of it immediately. Less than 30 minutes. He invited me to watch and walked me through every step. Very impressive. Very professional. And very fairly priced. I highly recommend him and his business. (It is a bit difficult to locate his shop though. Do not be confused. The shop is small and on the third floor of a non-descript building called Atrium at the end of the cul-de sac beyond the McDonald's and Taco Bell.) read more

Next time I have broken phone drama, I'll come to these guys first! Very accommodating and knowledgeable technicians. I had pretty much walk-in service and walked back out within 30 minutes. Cost was $25 less than nearest estimate. Time spent, convenience, and cost couldn't be beat! Got some education on what to do with my family's graveyard of iPhones, too! read more

This is an excellent place to turn to for cell phone screen repair! They offer fast-turnaround and very reasonable rates for parts and labor. They returned my S21 5G in like- new condition. Sam, who gave me the repair estimate, ordered the replacement screen, and handled the transaction to completion is a delightful "face" for this small independent shop. I'll use them again whenever I need assistance with my electronic devices. read more

they go the extra mile to educate about the proper usage devices and how to protect yourself from the dangers associated with using electronics. They also sell the Anti-Radiation stickers (EMF Shield) for cellphones. I purchased two stickers. I will definitely go back for my future tech related needs. read more

Great work and quick service! I got my phone unlocked plus my screen fixed. The price was good and I'm super happy the service was a quick. I will let my friends know where to go for phone repairs. Thanks Nick! read more

1-Stop Connect review I recently purchased an S20 Samsung phone, to replace my iPhone 6s - yes, it's been a while since I got a new phone. I went to 1-Stop Connect to help me with the purchase and the set-up. I had been to them before and was pleased with their services, so I went back. Nick and his staff are very welcoming, professional, and knowledgeable. This replacement was a bit of a challenge - apparently, companies aren't too happy when you switch over to the competitor. Nick found me an unlocked Samsung at a competitive price, which I'm also hoping to use overseas. He set up the phone and helped me transfer all my information. Most of it went very smoothly - WhatsApp was a challenge, but he spent the time needed to make it happen. Nick also followed up with me the following day to make sure everything was working properly and he answered a couple of questions I still had. A week later, all the kinks are gone and I'm very happy with my new phone. Thanks, Nick. 1-Stop Connect has become my go-to resource for electronic devices, and I'm happy to recommend them. read more

Fixed my 1500 desktop that was giving the BSOD. Excellent communication throughout the whole process. Most importantly, you can tell the employees have a passion for computers outside of the money aspect. One of the better places to get your device fixed in Reston. Highly recommend read more

Super service! Fast, very helpful and nice costumer service. I let my iPhone screen repair here for a very good price. Its located on the 3rd floor. Thank you guys! read more

I highly recommend this business. A co-worker referred me to them after watching me sulk over my badly cracked iPhone. I called, spoke with a welcoming fellow who invited me to come in during my lunch break. I was thrilled to have a newish looking phone in under an hour AND a I had a great conversation with the staff whileI waited. I like the one on one interaction versus feeling like number amongst the crowd in other places. Even more pleasurable was the fact that I saved money in comparison. read more