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    The FIX - Westfield Wheaton

    3.7 (16 reviews)
    Closed 11:00 am - 7:00 pm

    Services - The FIX - Westfield Wheaton

    Device support or repair

    Laptop body repair

    Laptop support

    4 More Services

    Mobile phone body repair

    Mobile phone support

    Tablet body repair

    Tablet support

    The FIX - Westfield Wheaton Photos

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    Recommended Reviews - The FIX - Westfield Wheaton

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    3 years ago

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    4 years ago

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    6 years ago

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    7 years ago

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    5 years ago

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    3 years ago

    I bought my phone with a broken screen. They were able to repair it while I shopped. Works well.

    Helpful 1
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    6 years ago

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    5 years ago

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    7 years ago

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    6 years ago

    Fixed my daughter iPad screen, they gave me a great price, great customer service. I'd use them again for sure.

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    7 years ago

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    8 years ago

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    7 years ago

    They got me in right away and were really quick with fixing my screen. Phone looks brand new, great service and knowledgeable staff!

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    5 years ago

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    7 years ago

    Do not go there. Do not have skills to fix it but break it. The service was horrible as well as their skill.

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    7 years ago

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    Ask the Community - The FIX - Westfield Wheaton

    Review Highlights - The FIX - Westfield Wheaton

    This last time I went to The Fix, Patel gave my husband and me excellent customer service.

    Mentioned in 2 reviews

    Read more highlights

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    1 Stop Connect - This is the aftermarket amp that I told them not to use

    1 Stop Connect

    (20 reviews)

    This business has relocated for unknown and unexpected reasons …read more I called in June to see if they were able to repair my Electro voice powered speaker. They said yes - Speaker brought in and 69.00 Diagnostic Fee paid - the were very efficient in determining My amplifier component was Blown -- They said I would need to pay for the replacement component up front and I authorized payment for "new amp " via credit card via textual and phone communication . I specifically told the Manager that I wanted Electrovoice OEM replacement components- They said no problem and speaker would be ready in approx 2 weeks . Segway -- 3 months later - they said delay was that they Did not have a Technician on Staff and job was on hold till they could find a replacement technician. I became somewhat suspicious when the manager kept trying to sell me on idea of getting a custom replacement speaker -- Told him , No Thank you sir-- Then he tells me That the future for investing was Cryptocurrency and they had a on site Bitcoin Vending Machine - that worked by digital payment . I told him I was Not interested and we needed to focus on the task of repairing my speaker. I had made multiple calls over the summer to check on the status . The Manager would not return my calls by text nor cellphone conversation. However, when I utilized someone else's phone with a different # , he would pick up the phone and answer promptly . I went there to see WTF was going on . He assured me that it was a labor issue . He needed more time. Long story short - he has some ? " Technician" "complete the repair" . I go to pick it up and notice that there is an aftermarket Brand Amp ... I said this was not what we agreed on . He stated when the initial tech ordered replacement OEM amp - it did not fit I said to him- that he did not order the correct Mfg OEM Why ? Because I personally called Electro voice in Greer SC and gave them the serial number and part numbers on back of matching speaker. They verified they had exact replacement and also offer a factory revamp and repair of my unit . I thought one stop connect would be a faster and effective solution I was totally Fooled by this Con artist -- I now have a speaker with incorrect bootleg part that still doesn't function properly -- I called to ask for refund and I would return the Bootleg amp . The manager has now moved the business ( He said that something unforeseen had occurred and they were in the process of relocating to Herndon). He has stood me up with more excuses beyond reasonable and professional consideration I have been more than patient - trying to give the guy a break ( that was my Mistake ) He refuses to answer my call . I would like notify the Police but this is a Civil Matter -- I would not let these people change a light bulb in my flashlight -- This Business is unethical , unprofessional and totally inept . Guess I will resume our discussions in small Claims Court -- Bottom Line : Stay Away And I do not believe Yelp and its reviews as well .

    Great price and service! Fixed my cracked iPhone screen in just 20 minutes. Highly recommend.read more

    SmartFix - Come visit us upstairs near Children's Place, JC Penny, Things Remembered, & Teavana!

    SmartFix

    (13 reviews)

    Tony helped us with a broken kid's camera that 2 other shops declined to even attempt to fix. He…read moreput on show, explaining what pieces he was looking at through his microscope, where the positive and negative wires needed to be connected, and how to solder and clean up using the same tool / they were mesmerized and kept asking how he was so smart. You could tell he genuinely enjoyed solving the puzzles in taking things apart and putting them back together better than he found them. He found pieces that needed repair beyond what we came in for and didn't even try to charge us for the 'surprises' he worked. Tremendous skill, diligence, and pride in his work. I'll be taking all my broken phones here and looking for some other electronics gathering dust that I'm hoping we can now save from the landfill. THANK YOU!

    I had smartfix repair my iPhone 7 Plus screen. Ever since My screen has been acting sporadic & at…read moretimes unresponsive to touch. I've gone back about three times now each time getting a new replacement because of how bad it's functioning. The gentleman at the stand basically told me if my screen started acting up again that my phone is at fault and that I basically need to get a new one. But the issue is that even though I had a cracked screen before of all this my phone still functioned properly no issues. I'm sort of regretting paying for this service as it seems that I'll probably have to pay for another service to fix it properly and I probably won't get my money back. Update: Currently still have the same screen on my iPhone it glitches and skips touches at times but I have to live with it cause I'm not paying to repair my screen again with new iPhones coming soon. Today my screen randomly cracked... I haven't dropped it, I haven't done any physical damage to it. I tried to contact the store originally when I made this review and left a voicemail, sad to say I haven't gotten a response at all and this company claims to be one of the best iPhone repair services in the area. I'm here to tell you don't waste your money on SmartFix they seem like reputable business with multiple stores but they are owned privately and don't handle their fuck ups, and would rather give you crappy parts and then blame your phone as the issue. Don't get scammed by these rats......

    The FIX - Westfield Wheaton - mobilephonerepair - Updated May 2026

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