Cancel

    Search

    ZAGG Downtown Crown

    3.5 (71 reviews)
    Closed 10:00 am - 7:30 pm

    Get pricing

    You can now request a quote from this business directly from Yelp

    Services - ZAGG Downtown Crown

    Device support or repair

    Mobile phone support

    ZAGG Downtown Crown Photos

    You might also consider

    Recommended Reviews - ZAGG Downtown Crown

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    I purchased this case last night 12/12/2023 around 6:30pm for $59 with a $15 trade in an old case. Your website is selling it for $15.

    Update 12/14/2023: Manager was able to process a refund. The manager was pleasant and the process was smooth. Thank you!!

    My poor screen
    Maria C.

    Wow. I had an excellent experience I went in minutes after dropping my iPhone The gentleman name was William. I said can you please help me not buy a new iPhone! He took a look and said he could fix it ! I asked how long. He said 14 mins - while he repaired my screen I shopped for a new case. William was very helpful and patience. I was still upset about my shattered screen - I was aware of a discount received in the mail and he honored this discount - I can say enough about my service and my positive experience William was very professional I am recommending all my friends to use this shop Thank you Maria

    This is the new zagg charger for Apple devices within 10 days of use.

    See all

    4 months ago

    Tacos de carne asada are the best I ever had and that's over eight decades. Delicious, perfectly seasoned, amd plentiful. A precious gem!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Nia W.
    0
    27
    11

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 3
    Thanks 1
    Love this 1
    Oh no 1

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Berry F.
    138
    12
    17

    8 years ago

    Helpful 5
    Thanks 1
    Love this 2
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 4
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Lisa Y.
    13
    35
    2

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    They drove out to our house, replaced the iPhone screen. That's what we wanted. That's what they did. Perfect.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Vic M.
    38
    79
    13

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of D.j. M.
    25
    38
    5

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Naod M.
    328
    2
    0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Chas T.
    300
    90
    43

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Lia C.
    57
    12
    0

    9 years ago

    Vincent is the best! He has great customer service and it was super fast and easy to replace my screen! Thanks Vincent!

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Jeff B.
    24
    84
    52

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of B C.
    0
    52
    14

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Thanks so much to Allan who was very professional and serviced my phone quickly and efficiently! I would recommend to anyone in the area!

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Business owner information

    Photo of Troy P.

    Troy P.

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    Page 1 of 2

    Ask the Community - ZAGG Downtown Crown

    Will they fix LCD screen and a little water damage on an iPhone X?

    Thank you for your question, it depends on where the liquid damage on the phone occurred. If it’s only on screen, yes it will be fixed. If not we will have to run a diagnostic.… Read more

    Don’t See Your Question? Ask Away!

    Review Highlights - ZAGG Downtown Crown

    I had an excellent experience I went in minutes after dropping my iPhone The gentleman name was William.

    Mentioned in 8 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Mobile Phone Repair 2,485 times last month within 15 miles of this business.

    Verify this business

    Fix My Phone - Until November ends...

    Fix My Phone

    (117 reviews)

    On October 6th of 2025, at approximately 15:00 I was in the Fix My Phone store located at 550 N…read moreFrederick Ave, Gaithersburg, MD 20877 It was Monday, It was a clear day, with a summertime climate, I walked in the store and explained what had happened with my phone. I was told by the store employee that it would cost $300 to replace my phone screen, because the product/item being used as a replacement is a Samsung product/part. I kindly asked the staff member to see the breakdown on the computer that shows a detailed description of how and why he was charging me $300 to replace my phone screen for my Samsung Galaxy S23 Ultra.  He refused to show me the price and the breakdown of the price in the system/computer. Prior to our interaction, I was present waiting in line when he allowed a female Latina customer to look at the computer. He had turned the computer to her so she could see and understand everything he was discussing with her. After they finished, he turned the computer back to his view and angle. When it was my turn, I asked him if I could see on the computer what I am paying for and he said No. More than once, I politely asked but he refused every time. All of the sudden, he says he doesn't speak English after he was just speaking perfectly with me in English. There were 2 gentleman that were in the store at the time. They decided to assist by conversing with the staff member in Spanish and they told him what I requested. He told them in Spanish that he understood and understands what I was requesting but that's just the price. By the way, I am fluent in Spanish. As a result, I feel discriminated against since my complexion did not match everyone's who came in the store. The Basis for discrimination: I was discriminated against based on my appearance and race, as evidenced by the different treatment I received and the staff member's sudden and implausible claim of not speaking English. This is also a deceptive practice: For refusing to provide me with a detailed breakdown of a $300 service, while providing one to another customer. Combined with the sudden language barrier claim. I am very disappointed. I believe I was lied to and disrespected.

    Not authentic Apple iPhone battery installed. My phone says it doesn't recognize it! I was quoted…read more79 over the phone. price went up to 89 when I got there which I could have lived with if it were not an aftermarket battery. Live and learn! I had no idea that they could get by with that without telling me. My phone isn't overheating anymore but the battery is still draining almost as quickly.

    ZAGG Downtown Crown - mobilephonerepair - Updated May 2026

    Loading...
    Loading...
    Loading...