Great communication and speedy service. Repaired my cracked iPad screen. I called ahead, got a…read morereasonable price and got same-day repair.

Son had a cracked phone screen. Came to get it fixed. Was told it would take 30 minutes and it was…read moredone in the time that was mentioned. Unlike apple they do use an after market screen. And you get 90 day warranty. The price is the 110$ less than the cost is would be at apple. So 89$ was the cost which I wasn't exactly happy about but the job was done well and without a long appointment or super long wait. For 10$ more I purchased a screen protector. In short get a screen protector folks. I would recommend the spot if you are in the area. Great attitude, quick work.

Came here for them to take a look at my iPad Pro charge port as it was not charging. I had done…read moreall the things on the internet: cleaned port with tooth pic/ tooth brush, tried different cables and power blocks including my 60w MacBook charger, , and hard reset. Still unable to charge iPad Pro. The technician plugged in his charge port diagnostic device and showed it was normal. And had current draw. The iPad was able to charge using his cables and power blocks. No fee was charged for that service. Service was quick and friendly. I still got home and was unable to charge my iPad Pro with my existing blocks, but using one of the same cables it seems to charge when connected to my MacBook. So maybe it has something to do with software communication or the usb c controller

I went to the store because I was having a problem with my cell phone. The gentleman took a look at…read morethe phone and within a minute the phone was working again. It turned out it wasn't a big issue going on. He fixed the problem free of charge. He could have taken advantage and made up something so he could charge me a fee, but he didn't. I appreciate the honesty and competence. You don't find much of that these days.

This is a kiosk in the Arundel Mills Mall, near the food court (neighborhood 2). This is my first…read moreexperience getting a phone screen repair so I have nothing to compare to. Normally I am not rash, and churlish enough to toss my phone on a carpeted floor expecting it to land safely. No it bounced and hit the frame of a antique sewing machine, so perfectly that it cracked the screen...okay confession over. So this process took a week and 3 trips. I am willing to accept that some of the overall length of time is "supply chain" [they didn't have my screen model in stock]. However my only knock is the said they would call and never did. I called a few days into the wait. Young man said it was there, so I made the trip (not that far, but still not without hassle). When I arrived he looked around (I would argue that should have been done when I called) and was told to come over. All good we all make lazy mistakes sometimes. Young man was otherwise professional and polite. Anyway the work was done correctly, phone looks like new and $100 lesson in being an impulsive dolt was worth it. Lesson learned, get more sleep during the week, get some exercise, manage stress better so you don't have to go through this first world problem, a dumb problem to create for yourself.

fixed my phone on my lunch break. Great service and great price. Definitely recommend.read more

Great customer service and definitely will be bringing in my PS5 for a cleaning aswellread more

Store provided an estimate of a flat fee of $50 to replace my outer screen. Went to the store they…read morewanted a $50 deposit, which I paid. Came back for the repair they had ordered the wrong screen. When they got the correct screen I went back for the repair, was charged another $278. That's $328 total to replace the outer screen on a Motorola razr 2025 ultra. These people are thieves. Avoid like the plague.

They took my phone a after their cut off time and still had it ready early. The young man was so…read morenice and helpful. I would use them again.

From the owner: We Provide Mobile service as well as at our Locationread more

Competitive rates. Prompt service. Friendly service. Would absolutely come back for any tech…read morerepairs.

It was a pretty good experience getting my phone fixed. It took a bit longer then I was told, but…read morethey did get the job done.

Great communication, said exactly what was wrong with the printer and a good estimate of what it…read morewould cost to fix. Fast turnaround time. Highly recommend!

They did a great job of fixing my broken laptop case and were the first shop to respond to my…read moreinquiry. The part took a few days to get but the fixed the machine a few hours later. Great job!

Alex did a great job transferring my old data from a laptop that would not boot to another device…read more He is knowledgeable and has great customer service ethos.

System seemed to crash, was quickly diagnosed as a video card failure. He acquired a replacement,…read moregot me back up and running along with a path forward on my eventual upgrades. All for a fair price that was well estimated in his quote and ended up costing less.

So happy and grateful to have found Gadget Guru! Our DJI Mini 2 drone had a bad accident and…read moreneeded multiple repairs that we didn't feel confident enough to do ourselves. There was a consult/diagnosis fee, but they count this towards your final repair cost at the end, so it's free as long as you are getting your item fixed. Gadget Guru was able to fix our drone for less than the cost of having to buy a new one and we are so excited to have it back and running again :) There were unexpected delays in supplies of drone parts which we would have experienced ourselves as well (the times we live in). They reliably called with updates and thanked us for our patience. Great communication regarding what they found to be wrong and what they would be replacing to fix the problem, with time estimates as best they could :) I will definitely be a return customer with any other electronics in need of repair. Friendly, courteous service, with business hours late enough I can still reach them after work when needed. Completely recommend the Columbia Gadget Gurus :)

Went in requesting a laptop repair due to what I already knew were hardware issues on it (they…read moreclaimed it was not this at first). Staff were not communicative and they held my computer for over three weeks. They told me over the phone that they had backed up the data on my computer before performing any repairs but when I came to pick up the damage - they let me know that the data had apparently been corrupted. They did not charge me anything for my experience, though I would not recommend going here.

I requested service for my Zoom audio and video. Alan worked with me remotely for almost an hour…read more He said that the problem was with my computer and to buy a microphone/padded headset. Instead, I bought a new webcam, and everything is ok. Thanks, Katherine A.

Alan was simply great. My hard drive crashed and he gave me great advice on new equipment on our…read morefirst call. He then came out to attempt to extract the data from the old hard drive, but it was not easily recoverable. He declined to charge me anything even though he spent time with me on the phone and came out to my house. I paid him anyway. Integrity, promptness and knowledgeable. Virginia Tech grad and member of the Corps of Cadets!