Fast and straightforward quote for PS5 deep cleaning. Good prices and a convenient location. A…read moregreat place to go for knowledgeable, professional work

Services was quick. Looked at my phone & no charge to evaluate on repair. Gave options. Recommended.read more

Store provided an estimate of a flat fee of $50 to replace my outer screen. Went to the store they…read morewanted a $50 deposit, which I paid. Came back for the repair they had ordered the wrong screen. When they got the correct screen I went back for the repair, was charged another $278. That's $328 total to replace the outer screen on a Motorola razr 2025 ultra. These people are thieves. Avoid like the plague.

NEVER GO to this repair shop. They asked my son for 50…read moredollars for the diagnostic then 100 dollars for the repair. IT STILL DOES NOT WORK!!!!! I am not happy with this company and you should NEVER go there. Bad service

It was great. Jeremiah, owner of 27Solutions, was wonderful. They are knowledgeable, professional,…read moreknow what they are doing. He explained everything to me about what was wrong with my computer and how to repair it. I was very pleased with their knowledge and workmanship.

Great communication, said exactly what was wrong with the printer and a good estimate of what it…read morewould cost to fix. Fast turnaround time. Highly recommend!

When you drop your phone and see a vertical white line that resembles the Light Saber laser -not a…read moregood sign! After some online research (none of the tips fixed it) and consulting my Local At&T store, my screen needed to be replaced unfortunately. This spot was a Yelp find. A small store with accessories (covers, chargers mostly) & some refurbished phones for sale-but it's all about the repairs. I was quoted $129 to replace my iPhone screen. 30-40 minutes for the work. I opted to leave. When I returned my phone was not ready as the Technician noticed my battery was swollen and recommended replacing it. "No thanks as I'm not going to keep this phone much longer." I looked at their price list and noticed there was a budget screen for $95. Ok I'll go with that one instead. Would have been good to mention this in the beginning. Also a 10% discount is available with Yelp check in-didn't see this til after. Service was good and engaging overall with some good information about the repair, etc. My phone is back to pre Light Saber state. Only recommendation would be to give all of the options upfront. They provide a 90 day warranty. Would I recommend Swift Mobile-Yes

Very quick and convenient place to get fixes, but I can't say that it was good quality. I went for…read morea camera lenses repair because I was told by my phone service if I got it fixed, I could get full price trade in value. The repair was $96 and took them 9 minutes to do. When you have the camera it looks as clear as I can remember, thankfully, but on the lenses itself, you can see dust particles and the broken glass from the original lenses underneath. I would have thought the old glass would be cleared completely before putting on a new one but I guess they don't do that. I could have bought a $10/15 lenses repair kit myself off Amazon and done better in my opinion. I just over paid for convenience and hope I can't get my full trade in value for this.. or I just wasted my time/money.

This is a kiosk in the Arundel Mills Mall, near the food court (neighborhood 2). This is my first…read moreexperience getting a phone screen repair so I have nothing to compare to. Normally I am not rash, and churlish enough to toss my phone on a carpeted floor expecting it to land safely. No it bounced and hit the frame of a antique sewing machine, so perfectly that it cracked the screen...okay confession over. So this process took a week and 3 trips. I am willing to accept that some of the overall length of time is "supply chain" [they didn't have my screen model in stock]. However my only knock is the said they would call and never did. I called a few days into the wait. Young man said it was there, so I made the trip (not that far, but still not without hassle). When I arrived he looked around (I would argue that should have been done when I called) and was told to come over. All good we all make lazy mistakes sometimes. Young man was otherwise professional and polite. Anyway the work was done correctly, phone looks like new and $100 lesson in being an impulsive dolt was worth it. Lesson learned, get more sleep during the week, get some exercise, manage stress better so you don't have to go through this first world problem, a dumb problem to create for yourself.

fixed my phone on my lunch break. Great service and great price. Definitely recommend.read more

If you enjoy paying for a "free" diagnosis and doing all the follow-up yourself, The Fix is the…read moreplace for you. I dropped my iPad off at The Fix in Towson Mall on Friday because I was on a tight deadline and needed it fixed before an upcoming flight. I showed them the error code and logs and explained that I suspected a battery issue. I specifically asked if they could test it with a known-good battery. I was told they needed to order a battery, diagnose the problem, contact me Saturday or Sunday at the latest, and have the iPad ready for me Monday. Sounds reasonable, right? Apparently, that was the fictional version of events. I eventually had to call them myself a hour before closing on Sunday just to find out what was happening. I was told they would know Monday -- conveniently, the same Monday I was originally supposed to have my repaired iPad back. Monday arrived. Still no call. I called them two hours before closing. They told me they needed to test the device and would call me back in an hour. An hour later, they called and said they "think" it's the motherboard. I asked whether they had actually tested the battery, since the error code on the device pointed toward a possible battery issue and that was specifically what I had asked them to investigate. That's when things got interesting. They told me the battery was fine and that "Google and AI don't know anything." Fair enough. I'm not expecting Google or AI to diagnose my iPad. That's why I brought it to a repair shop. The problem is that when I dropped off my device, I asked and they agreed (hence they ordered a battery) to try a test battery, they explained that would require opening the iPad. So apparently the highly sophisticated diagnostic process consisted of... not opening the iPad. In other words, the test I specifically requested and was told they would perform apparently hadn't been performed at all. I was then told they would need another week for someone to look at the motherboard. Unfortunately, my flight wasn't interested in waiting for their specialist. I told them I'd simply pick up my iPad and take it somewhere else. Then I was informed that my iPad had been moved to another city and I would have to wait until the next day to get it back. TLDR: Dropped it off Friday. Promised an update Saturday or Sunday. No update. Promised it would be ready Monday. No update. I had to call them myself. The requested battery test apparently wasn't performed. They couldn't provide a diagnosis within the promised timeframe. They then needed another week. My device had been moved to another city without me apparently being informed. And I was charged $70 for a diagnosis, despite their website stating that diagnostics are free. When I picked up the iPad Tuesday, I asked for the $70 back because, among other things, their website says diagnostics are free. I was told I needed to speak with the owner. So I called the owner expecting a simple conversation. Instead, he told me the diagnostic fee was non-refundable, and said he didn't care what his website says and hung up on me. That's certainly one way to handle customer service. I completely understand that a repair shop may not be able to fix every device and that some repairs take longer than expected. That's not what bothers me. What bothers me is being given a specific timeline that wasn't remotely followed, receiving no proactive communication, apparently not having the requested diagnostic work done, having my device sent to another city, being charged a fee their own website says is free, and then being treated like I'm the problem when I question it. Apparently at The Fix, "diagnosis" means charging you $70, not actually opening the device, telling you Google and AI are wrong, guessing it's the motherboard, keeping your iPad for several days, sending it to another city, and then hanging up when you ask about the charge. Save yourself the time and frustration. If you're on any kind of deadline, I would strongly recommend taking your device somewhere else.

From the owner: Cracked screen got you down? Don't sweat it! The Fix at Towson Town Center in Towson can get your…read morephone looking and working like new in no time. We offer top-notch repairs for all your mobile devices, from iPhones and Samsungs to tablets and laptops, at competitive prices. Need a screen replacement? We've got you covered. Water damage giving you a headache? No problem! We can even fix that cracked back glass and recover your precious data. Most repairs are whipped up in just 30 minutes, so you won't be disconnected for long. Ditch the stress and experience the Fix's difference - fast, high-quality repairs that won't break the bank.

Adrisse is amazing and fixed my phone brand new. Had my battery replaced and now it is back to 100%read more

Parts sales service what more could you ask for five stars especially to the repair team member…read morenamed AD

I was in a panic -- I needed my cell phone fixed immediately so I could log into work remotely. I…read morewalked into Sohel's shop in the Plymouth Meeting Mall, and from the very first moment, he was kind, calm, and confident. I didn't have to wait long (thank God!), and before I knew it, he got my phone working again.

Fast and reliable service. My phone screen was severely cracked and when I told my problem, they…read moreordered the replacement the next and fixed my phone screen within ten minutes.

Incredible above and beyond. They have so much traffic coming in out of this small store and they…read moremanage it all effortlessly.

I couldn't charge my phone because it was blocked. Somehow plastic got in there. The guy fixed it…read morewithout hesitation. Great customer service. I wish I would have gotten his name. I'll go there from now on to repair my devices.

I shattered a brand new Iphone but didnt have apple care + to get it fixed and figured this would…read morebe my next best bet. Getting it set up was easy and they gave me a 30-40 min window which was just enough time to grab something to eat in the food court and window shop in a store or two. Their price was about $54 cheaper than apple so I couldnt beat it. Phone appears to be just like new! I will say you have to have some will power because they push hard at the upsell, otherwise its a quick in and out.

UPDATE 9/21/18: After 6 months, I bumped into the manager after speaking with corporate after my…read moreincident. This employee is no longer with the company. The manager remembered me and was very remorseful. He apologized for how everything went down. I told him I'll update my review because he has always been very nice. This place is a SCAM! Don't ever go here for any services. They give everyone different prices but most importantly they will retract their offer if they want to at any time. I was going to trade in my phone to T-Mobile but my screen was cracked, t-mobile was only going to give me $73 for my iPhone 6S. The older middle eastern guy said he'd do it for $80, I said that makes absolutely no sense. So he said he'll buy my phone from me for $80 then. I told him to give me some time to think about it so I could have time to back up my phone and do a factory reset and take out my SIM card....I came back the next day and his manager said "we don't buy phones", I said that's crazy, I had an offer last night. I told him who I spoke with and he called him and the guy LIED and said he never spoke to me. I asked the manager where was he and he told me which kiosk he was at. I walked all the way up stairs and found him and said "Why would you lie about the offer?", he wouldn't look at me and said the offer for was 30 minutes and it's off of the table now leave". I WAS INFURIATED! I went back to manager at the lower level and told him that his employees are doing some illegal purchasing under the table if this company does not buy phones and that will ruin their reputation of they are making false deals with people. I told him I didn't need to sell my phone, I just don't like being lied to. The manager was very apologetic but I told him I'm never shopping at this place again. Moral is, don't lie to customers and make secret deals that goes against poli