Cancel

    Open app

    Search

    Verizon

    2.4 (71 reviews)
    Open 10:00 am - 8:00 pm
    Updated 1 month ago

    Services - Verizon

    Internet service providers

    Verizon Photos

    From this Business

    Recommended Reviews - Verizon

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Chat with two Verizon agents and myself.
    Jackie H.

    Problems continue with Verizon not correcting charges. From February contact: - finally refunded the trade-in value they charged erroneously and gave the trade-in credit. -Discovery+ charges ceased, but no credit of $87 received yet for continued charges after cancellation. -Connected Car charges continue after cancellation. New problems: -A $10 charge for 100 mb hotspot on all 5 lines that we did not order. Everyone needs to be carefully checking the statements from Verizon.

    So glad they have express pickup! There were 5 people ahead of me with only 3 employees.
    Becky H.

    Very brief visit to pick up my new phone. Only 3 employees working. Happily, one was doing intake & immediately pointed me to the "express pickup" lockers. I didn't ask for that when I ordered, but was very glad my phone was there! I might return here during a less busy time, if I need help in a store.

    Verizon in Columbia

    See all

    5 months ago

    Business owner information

    Photo of Verizon S.

    Verizon S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Denise A.
    92
    137
    435

    7 months ago

    Business owner information

    Photo of Verizon S.

    Verizon S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Business owner information

    Photo of Verizon S.

    Verizon S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Business owner information

    Photo of Verizon S.

    Verizon S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Business owner information

    Photo of Verizon S.

    Verizon S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Verizon S.

    Verizon S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Business owner information

    Photo of Verizon S.

    Verizon S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Joy H.
    46
    10
    1

    8 months ago

    Business owner information

    Photo of Verizon S.

    Verizon S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Verizon S.

    Verizon S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Verizon Customer Service

    Verizon Customer Service

    Helpful 4
    Thanks 1
    Love this 1
    Oh no 0

    10 years ago

    Helpful 7
    Thanks 0
    Love this 6
    Oh no 0
    Photo of Nattu M.
    620
    10
    3

    4 years ago

    Business owner information

    Photo of Verizon S.

    Verizon S.

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 1

    2 years ago

    Business owner information

    Photo of Verizon S.

    Verizon S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 1

    3 years ago

    Business owner information

    Photo of Verizon S.

    Verizon S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Lan L.
    0
    12
    9

    6 years ago

    Business owner information

    Photo of Verizon Customer Service

    Verizon Customer Service

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 4
    Thanks 1
    Love this 0
    Oh no 1
    Photo of R W.
    1
    4
    1

    2 years ago

    Business owner information

    Photo of Verizon S.

    Verizon S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Verizon Customer Service

    Verizon Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Verizon Customer Service

    Verizon Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Nikki G.
    81
    39
    19

    13 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    15 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Teek R.
    23
    91
    133

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Verizon Customer Service

    Verizon Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Verizon Customer Service

    Verizon Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of D R.
    0
    2
    0

    7 years ago

    Business owner information

    Photo of Verizon Customer Service

    Verizon Customer Service

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ryan N.
    225
    2
    0

    8 years ago

    Great service one of the best Verizon stores around always willing to work with you and help you

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Verizon Customer Service

    Verizon Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 4
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Business owner information

    Photo of Verizon Customer Service

    Verizon Customer Service

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of C W.
    1
    4
    1

    12 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - Verizon

    Review Highlights - Verizon

    She spent over 45 minutes with me, patiently answering all my questions, and helping me find the apps I really needed.

    Mentioned in 3 reviews

    Read more highlights

    Verify this business for free

    People searched for Mobile Phones 569 times last month within 15 miles of this business.

    Verify this business

    Verizon Wireless Authorized Retailer

    Verizon Wireless Authorized Retailer

    (2 reviews)

    They do not even deserve one star. I brought a new phone and was to have the old phone content…read moretransfered to the new phone. My content is not in the phone or the pictures that can never be replace. Plus it is not the phone I chose to buy. It has some other persons information on it. It is not a new phone like I paid for but someone elses phone. Who has my phone which has pictures I can never replace. Especially the pictures of my son who was killed in a car accident at the age of 15 years old. It is like they killed him again. So after talking to a Verizon agent I was told to take my phone back and if they did not return my phone with its contents I should call the police. Wish me luck.

    It should be made very clear to customers that "in-direct" stores such as the one in BJs isn't a…read moretrue Verizon Wireless store, although Verizon's logo is on the store front, and that if you are looking for Verizon Wireless to back their service, you shouldn't EVER buy a phone from these "in-direct" stores. If you do, don't expect Verizon Wireless to be able to assist you should you have any problems. I pre-ordered a Galaxy S6 from this location and then later learned at BJs was offering a much better detail and had a wider variety of phones (in size and color) which they could guarantee would be in store on the 10th when the phone was released. When I tried to cancel my pre-order I learned (after MANY hours on the phone with the BJs kiosk manager and Verizon Wireless's customer service) that I could not cancel the order. The problem was due to the fact that the BJs kiosk was an "in-direct store" and Verizon Wireless cannot control their system. The in-direct store's core support requires the phone's ID to cancel the pre-order. In order to get the phone's ID I would have to wait for the phone to arrive in the store, go in-person to talk to the kiosk and then wait for the manager to call the in-direct support number and have them cancel the order. No one could tell me how long it would take to cancel the order in the system. Perhaps several business days. I would understand this practice if I was trying to switch providers, but I am simply trying to RENEW my Verizon Wireless account and get the phone I want. Next time I will avoid this drama and go straight to a "real" Verizon Wireless store.

    Verizon - mobilephones - Updated May 2026

    Loading...
    Loading...
    Loading...