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Pasadena, MD

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4 months ago

Smart. Competent. And helpful. Ill be back. They really care about meeting the customer's needs

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4 months ago

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2 years ago

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2 years ago

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6 years ago

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Best Buy - Glen Burnie

Best Buy - Glen Burnie

(92 reviews)

$$

I received a notification that an item that I wanted went on sale so I ordered it online right…read morebefore the store opened. Within about 15 minutes after opening, I received a confirmation email indicating that the item was available for pick up. The pick up process was easy. I showed up ready with my pick up confirmation along with my ID. The information was verified, and I received my item. Overall, this was a very efficient process process.

I had a terrible experience here when I brought my phone in to get a new battery. They worked on…read moreit for over two hours, then informed me that the battery they'd put in was "dead on arrival," so my phone no longer worked. They could not put the old one back in. They had no other batteries. They reached out to the Columbia Best Buy which had the correct battery, but couldn't get to mine that day because "they had other phones to work on." They then incorrectly informed me that the Annapolis Apple Store had the correct battery, which they did not. They couldn't even process my refund correctly and charged me for making my phone completely non-functional! I spoke to both the Geek Squad and store managers who did nothing to help me and acted as if they bore no responsibility for putting a dead battery in my phone. They kept saying they offered me multiple options to get my phone fixed, but when I asked which option would result in my phone getting fixed that day, they can no idea. This was even after I informed them I needed my phone for work. This on top of generally slow service, awkward interactions, and huge lines at the Geek Squad area. I did not feel cared for as a customer and will not be going back.

COMPU Computers

COMPU Computers

(25 reviews)

$$

Friendly and knowledgeable staff. I stopped in because I just needed a cheap/inexpensive laptop to…read moreuse with my PC-based oscilloscope for my job as an auto technician. Quality wasn't a huge factor, just something that had a cd drive, usb inputs, and wifi access. After talking to the employee for about 10 mins I decided on a refurbished laptop; $160 marked down $20. They had installed Windows 10. I get to my shop, and find that the laptop has a crack in the case, the wifi abilities are very short-range, and the battery is close to the end of its useful service life (the laptop itself was recommending a replacement soon). I can't complain too much because I only spent $160, but the bottom line is to not expect too much out of the "refurbished" laptops. Know why you need one in the first place. I may return for further business in the future. Again, friendly staff.

Sent them my PC with a fried CPU slot on the motherboard, they then purchased the wrong motherboard…read moreas a replacement, but gave me a "free" PCIE network adapter to make up for it. Not only did they not re-install the back plate of my PC case (leaving a giant hole in the back for dust to get in), but I later found out that the network adapter they gave me doesn't support Bluetooth, where as my old motherboard did, which I wasn't warned about... The price was UP THERE but probably fair, given that they replaced the whole motherboard, and while it took a long time, that was mostly due to them having to wait for the new motherboard to arrive. Still, the only reason I'm even willing to give two stars is the fact that it FUNCTIONS after they returned it. EDIT: Since yelp is annoying and doesn't let you(?) delete reviews. The bluetooth issue SEEMS to be an issue of my Windows install being borked, not at all Compu Computers' fault as far as I can tell. However, the entire situation was still incredibly annoying, so I can't bring my rating MUCH higher.

Maryland Home Tech Consulting - We install exterior wifi access points!

Maryland Home Tech Consulting

(6 reviews)

HIGHLY recommended! I've had degrading network performance since the pandemic started as the…read morechildren have all hit their teens (doing online schooling), and my mother moved in with us; online schooling, gaming, and multimedia household usage, eroded my throughput for telecommuting/work needs. Chris provided network consultation to take my vision and use cases into a practical implementation for the whole household, including improved security with network isolation between (minimally) our work, school, gaming, IoT, and guest needs. My work machine (, and all critical computing devices), have greater than 66 times faster internet speeds now (e.g. from 15 Mbps max to 1 Gbps). At least one of my kids is an avid gamer, and was ecstatic about finally achieving nearly perpetual 0 ping in Fortnite. Chris was professional, knowledgeable, and very experienced. In addition to being able to advise me on which Ethernet and networking equipment would best suit my needs, he provided complete end-to-end installation himself (e.g. all wiring, rack and equipment installation, ISP cutover, ...), and provided me a quick walkthrough to help me understand how to manage and further extend my network as new devices or new segmentation use cases crop up.

The 1st time hiring someone can be a problem. But I found no reason to be concerned with Chris. He…read moredid a fine job. Thorough and efficient. He ran into an unexpected issue which I thought would add significant time to the job, but he took care of it with only an added 1/2 hour of charged time. Will definitely hire him again.

PC Repair - itservices - Updated November 2026

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