Sent them my PC with a fried CPU slot on the motherboard, they then purchased the wrong motherboard…read moreas a replacement, but gave me a "free" PCIE network adapter to make up for it. Not only did they not re-install the back plate of my PC case (leaving a giant hole in the back for dust to get in), but I later found out that the network adapter they gave me doesn't support Bluetooth, where as my old motherboard did, which I wasn't warned about... The price was UP THERE but probably fair, given that they replaced the whole motherboard, and while it took a long time, that was mostly due to them having to wait for the new motherboard to arrive. Still, the only reason I'm even willing to give two stars is the fact that it FUNCTIONS after they returned it. EDIT: Since yelp is annoying and doesn't let you(?) delete reviews. The bluetooth issue SEEMS to be an issue of my Windows install being borked, not at all Compu Computers' fault as far as I can tell. However, the entire situation was still incredibly annoying, so I can't bring my rating MUCH higher.

Horrible experience. Knew my acer laptop had a display issue I wanted to see what pricing they…read morewould offer for that fix. I had to call 48 hours later to get an update on it just for them to say it was a $800 motherboard issue. Complete bs, called again to pick up my device and received no answer for another 24 hours.....worst part is when I got home I used an hdmi cord and the laptop displays just fine on a monitor! Complete robbery if I would've allowed. They even offered to charge me $300 for the warranty service for them to manager support with acer....dont come here please learn from my experience

Mohammad and Khristian were also customer service reps in the laptops section. Knowledgable on…read morelaptops. Patiently waited while I decided on my purchase. Helpful for my understanding of the warranty and any needs for returns. Mo asked for a photo with him and my new laptop after purchase.. maybe ill be on the website :p Store closes on 7pm on Sundays

I had a terrible experience here when I brought my phone in to get a new battery. They worked on…read moreit for over two hours, then informed me that the battery they'd put in was "dead on arrival," so my phone no longer worked. They could not put the old one back in. They had no other batteries. They reached out to the Columbia Best Buy which had the correct battery, but couldn't get to mine that day because "they had other phones to work on." They then incorrectly informed me that the Annapolis Apple Store had the correct battery, which they did not. They couldn't even process my refund correctly and charged me for making my phone completely non-functional! I spoke to both the Geek Squad and store managers who did nothing to help me and acted as if they bore no responsibility for putting a dead battery in my phone. They kept saying they offered me multiple options to get my phone fixed, but when I asked which option would result in my phone getting fixed that day, they can no idea. This was even after I informed them I needed my phone for work. This on top of generally slow service, awkward interactions, and huge lines at the Geek Squad area. I did not feel cared for as a customer and will not be going back.

we have used many IT companies in the past, most last about 3 years until something goes bad. we…read morehave been using pc repair for probably 8 years and they are super attentive and do a great job with new installations and maintenance. will always explain the how or why. many others call to get our service, i always say no thanks, my internal IT guys are pc repair.

PC Repair has been our provider of choice for many years now. Its great to have a provider who can…read morehelp over the phone or in person. We never have to wait long for service.

Plexus Computers is very knowledgable and will save you tons of money if you want a new computer…read morebuilt or even repaired. Never had a bad experience here. I love how efficiently they will make your computer operate! Go here so you don't waste time at Best Buy!

John is the best! Knowledgeable, helpful and honest. Call him you, won't be disappointed.read more

This is an update from my previous review of Computer Island on Kent Island. After much waiting…read morefor the agreed compensation for a Microsoft program I was forced to buy because John , the owner I assume, didn 't return my calls. I finally got LESS than half of the actual cost. The entire process of trying to get a response tfrom John was well over a month!! The work they did do was well done and Leslie the tech/ receptionist was extremely helpful and friendly. Kathy Veltman

Great communication, said exactly what was wrong with the printer and a good estimate of what it…read morewould cost to fix. Fast turnaround time. Highly recommend!

They did a great job of fixing my broken laptop case and were the first shop to respond to my…read moreinquiry. The part took a few days to get but the fixed the machine a few hours later. Great job!

Mac Medics has been a great addition to my business and home. Between the office and home we have…read moreat least two dozen Apple devices. Several of them have been into Mac Medics for service and my experience has been nothing less than first class, speedy and believe it or not; fixed!!! Getting things fixed the first time around sometimes is a rarity but not with Mac Medics.The ones that could not be fixed have been replaced by Mac Medics. The owner is always on the premisis and hands on. I have not been to the Mall since Mac Medics opened!! Jeff H. will meet you at the front desk and will expedite the service you need. Thank you, Rich Garden Chesapeake Oral Surgery Associates

Sad to say this with all the good reviews I've seen for this company. I went in thinking I was…read moregoiñg to get some help but instead I got lied to straight to my face.which is advertised on the website that they will send your phone out to Apple if they couldn't figure it out . No such thing happened. And when I was there the older guy was down talking Xfinity like he was better than them no one never mentioned anything about his experience nor who he worked for. But I just wanted to put this review to let people know you lied to a victim of identity theft because what you said was normal no one never seen or heard so to me that's not normal and you lied to protect employees from apple because when I went there to have my phone looked at I was sharing my location with an employee at the Towson store and then I put in another appointment to go to the Columbia Apple store and they were waiting for me to come there to run the same game and you probably didn't wonder hów and why yóu were contacted the restriction that's on my phone they've modified my settings and on top of that they've created an developers account using my information and my USB connection only works on transferring files no other options so they have my location at all time and I have a bunch of third party content and my apps aren't comiñg from the app store they are comiñg from sort of other app Market place. So that's how I know that you were contacted and was told to deny my service and you told me the same thing I was told at the apple store to change to apple ID because the restriction çant come off and apple didn't want to honor my warranty so I just wanted to thank you for lying to a victim and because of your decision my data and my credit card information was stolen and I hope yóu rot in Hell !!!

If you love video games, this is the place for you! From the PS5 all the way back to the original…read moreNES, they've got you covered. Not only do they have video games and an arcade game with the classics; they also have board and card games. There's Uno, Battleship, Cards Against Humanity, a giant game of Sorry and more!. They also have consoles and games for sale. Came here with the kids on a Saturday and it was only $10 per person for all day! So you could leave to get something to eat and come back and finish playing for 10 bucks. You can't beat that. Great place to go if you need something to do or just want to get out of the house.

Awesome spot to throw a party or just hangout on a Friday night! I know they rent out their space…read morefor private parties & it's a super cool spot! A blank venue!