Again such amazing service!! I would definitely recommend this shop to anyone having any PC issues! Not only do they go above and beyond but they are fast! I can't say enough about how amazing the service is here. I have been here a few times already and every time they have been able to get me up and running after everything else had failed. Not only have they repaired my baby twice, but it's always the same flat fee whether it's only repairing the laptop itself (which required tearing it completely apart) cleaning it and getting it in great running condition, or totally tearing it apart again to replace the keyboard while only charging me for the parts and the flat fee. I'll never go anywhere else! Thank you!! I should add that I almost brought my PC back in for another diagnostic run. I messaged Chris about the reoccurring problem that started up with my PC and rather than have me come in yet again for more repair work he walked me through steps I could take to check/repair it myself and it worked! Very kind and amazing people. Thank you!! read more

I had a Gamecube that needed a replacement internal battery and I had numerous recommendations for Bay Area Computers once I started asking around. Granted, it's a simple fix but I don't know about soldering and now is not the time to learn lol. Bay Area provided me fast and friendly same day service! read more

They were super helpful and able to fix my computer in an efficient manner. Thanks so much.

I brought two different computers of various ages to Chris. Chris is very knowledgeable and easy to work with. One of the computers had a bad CPU and was constantly crashing. The ram was in the wrong slots. The other computer was just old and just needed to cleaned. I got my machines the next day working perfectly since. I'll be sure to go back there again. read more

I'm one of those people who seem to break computers all the time. If some weird, never-before-seen issue can come up with a computer, I'll get it. When these happen, I take my computer here. Chris is patient, he explains the issue, he's fast, and he's very reasonably priced. Simply the best computer repair place in thr area. read more

Very nice to work with and had a fair price for laptop I purchased in December 2024 I would recommend them for all your electronic needs Len Herd Sr read more

This guy is awesome best computer and RC shop Chris is down to earth and I recommend his service to anyone read more

Bay Area Computers - IT Services & Computer Repair Near Me - Pasadena, Maryland

December 29, 2020. Knocked on the door they were closed. As I was walking away Chris open the door and asked how can I help even though they're typically closed at this time. I explained my problem he opened it up on the countertop fixed it within 10 minutes and sent me on my way. He took his personal time to knock something out that was important to me now that's customer service. Northerncraft construction proudly producing home improvements in this area for the last 30 years greatly thanks Chris and Bay Area Computers www.Northerncraft.org read more

Bay Area Computers - I am a happy customer - IT Services & Computer Repair Near Me - Pasadena, Maryland

Have used Bay Area Computers several times over the years. Always excellent service. Most work done in a day. Still can't believe how they have held prices so low over the time. read more

Been going to Bay Area for all my laptop and computer issues. I have never had a bad experience with then. They are respectful and great to talk to with your computer issues. I highly recommend their business to anyone looking for getting your laptops, computers, and any other electronics repaired or even replaced. ​ read more

I cannot say enough about Bay Area Computers. They go above and beyond for their customers and that is hard to come by these days. They are fair, efficient and they truly take pride in their work. They care. I have used them numerous times and will continue to use only them. If you have any computer needs, this is the place to go. You will not be disappointed!! read more

Awesome service. Messaged to see if they had certain rc car tires I was looking for. They said come by the shop and they'll help me out. Chris, the owner, went above and beyond to find the tires I was looking for. Even gave me a good price on them. Will definitely come back and will be recommending Bay Area Computers. read more

I wanted to tell you about a great asset to my business. His name is Chris Matthews, owner of Bay Area Computers. Chris has rescued me umpteen times over the last ten years during various computer and mobile phone crisis. Because of Chris and his actions, persistence, skill and knowledge, he has always gotten every difficult situation resolved quickly. He has gone over and above, again and again. When issues have risen from a dropped external hard drive, laptop crashing, iPhone constantly losing its battery charge or my "operator" issues with various devises or whatever the circumstance, he seems to easily come up with out of the box solutions. Chris has become a valuable piece of my business. Without Bay Area Computers, my business would fall apart. read more

awesome service . the owner knew i was on a budget but he still knocked it out the park on my new to me pc . i been a apple user for years and this computer is amazing . thanks again . i will be back for more read more

Very professional and promising on phone while discussing my pc issue. Very friendly when pc was left at location. It took longer than promised and I had to make several calls and visits. My main issue was a faulty DVD/CD burner drive. DVDs burned would play on no other devices but my pc. I made it clear I was attempting to create a DVD with photos and sound for a Memorial Service. Bay Area claimed it was "all fixed" but they did not touch that drive. I took it home with the same issue. They had performed some minor tweaking I mentioned was an annoyance to me, and that was great. Told "if we don't fix it the first time, bring it back, no further charge". I took it back. Not only did owner claim there was nothing wrong with the burner drive, he denied my mentioning numerous other issues while originally on the phone with him and issues that were written down by the person who took possession of my pc. On my 3rd visit, I was allowed to demonstrate the issue I was told was "impossible" and he installed a new media player that allowed me to view other DVDs I did not create on my pc but did not fix the burner problem. I was asked to bring a DVD player (because there was none at the store) and I did, but the owner did not touch it. The player he installed is obsolete. My main issue was not resolved, it wasn't even addressed. There was a substantial change in owner's attitude when I pushed the non- functioning DVD burner drive. That made me very uncomfortable and I left with my still non-functioning burner drive. Of what use is burning a DVD with photos and audio if you can only play it on your own pc? I would certainly not ever use the services of Bay Area Computers again. They may do excellent work for some but are dismissive of senior citizens who are admittedly computer illiterate. read more

I have been going to this place for years but am highly upset with my latest transaction. Dropped off an ASUS laptop and specifically said that I needed diagnostics repair and to fix my touchpad. Powered up the laptop when I got home no touch pad. Called and was told that he thought I was aware of the problem when I dropped it off. No kidding Sherlock thats part of the reason I dropped it off. I guess I need to find a different place to start going. read more

Often you walk away from an encounter and feel unsure of the transaction. Did I get a fair deal or was I taken advantage of? This is one of the times I was totally happy with the deal and had no question this was not only exceptional service but wondering how is the price this good! I had an older desktop that had developed software issues over the years. In loading updated Microsoft Office Suite it finally became unable to complete the install and all office apps were giving errors. Took a chance on Bay Area Computers and came away with a fully functional computer. He had to reset the OS to fix a large amount of registry errors. Installed Microsoft Office suite and had it tuned up and running like the day it was new. All my data was recovered. All I had to do was reinstall my printer and virus protection at home. And his deal is any computer fixed for $79.00. He said if parts are needed that would be extra. I inquired about a laptop issue my son was having and offhand he said it could be the hard drive. If so a hard drive would run about $90 in parts but it would be upgraded to a solid state drive. And to top all this off I dropped my desktop off at 10 am and he called me at 5 saying it was ready. Up front he said it could be 24 - 72 hours but he was done in 7. Chris runs a top notch shop and makes a customer feel appreciated. read more

I'm the furthest thing from tech savvy. My laptop is 7 years old. It seemed to have gone on the fritz. Wouldn't come on when I powered it up. I thought it might have been fried and was looking at new ones and was prepared to spend $900 or more. Took it into Bay Area and all it needed was a new hard drive. For just the $79 labor charge and cost of a new drive it's now looking and running as if it was brand new. I went back the next day because I needed help inputting some of the data I had lost and they took the time to explain everything to me and made sure I was satisfied. Definitely the place to go. read more

This place has been a community business for many years. You can pick up a used computer at a reasonable price. Chris will have it all updated with latest/greatest. I've had them do repairs, and they fixed my problems quickly. Chris knows his stuff and is a good guy. read more

Awesome turnaround time and fixed every problem. Highly recommend them and they have the best price by far in the area. Chris is the man!

Very friendly customer service! Did promised work on laptop. Completely satisfied and was fixed within 24 hours! Awesome! I highly recommend this business!! read more

Very impressed with Bay Area Computers. They repaired my computer in less than one day, explained the process to me, and the price was fair. I would highly recommend them for all your computer fix-it needs! I won't go anywhere else! read more

Have used them for many years and referred lots of family and friends. I have had nothing but great experiences in both the quality of their work and the value. read more

After my recent transaction with Bay Area Computers, I was puzzled at the negative reviews as it was a very positive experience from start to finish. I had several problems with my home PC and contacted Kyle, an in-house tech. Not only did he solve all of my computer issues, but he was patient and friendly throughout the process. I would highly recommend Bay Area Computers for any computer repairs. read more

I was new when it came to rc vehicles. The people there took the time to talk to me as a person not just a customer. Respected the fact that I was clueless to the hobby but didn't take for granted that I was an adult. They stock a lot of new ready to run vehicles but also carry lots of used set ups as well. They didn't try to sell me the most expensive item in the store, because they knew I was new to it and would more than likely tear up whatever I first drove. That being said they have been really great at making sure that there wasn't a lot of time that I wasn't out tearing up dirt. They've done great at making me welcome at a lot of the events they attend. As for their IT department I can only assume they show as much care to your PC that they do a remote control car. I haven't had any issues with my laptop, knock on wood, but if there was an issue I would feel more than comfortable taking it to them. read more