1. uBreakiFix by Asurion

    0

    Gainesville, VA

    Updated 1 month ago

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    Response time

    2 hours

    Response rate

    100%

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    3 months ago

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    1 year ago

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    1 year ago

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    5 years ago

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    Brenda J.

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    2 years ago

    Quick to respond but a bit overpriced compared to so many others that offer the same service.

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    6 years ago

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    2 years ago

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    3 years ago

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    Brenda J.

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    5 years ago

    The Starbucks-standard customer service experience, for phone repairs.

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    4 years ago

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    6 years ago

    Great customer service, and quick repair. Will use again. If you need screen repairs this is the place to go.

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    Brenda J.

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    4 years ago

    They were very knowledgeable and super helpful with my cell phone. I would highly recommend coming here when you need technical support.

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    Brenda J.

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    4 years ago

    Had to replace my iPhone 12 Pro screen. All done with an OLED screen in 2 hours. Very good work.

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    4 years ago

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    5 years ago

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    6 years ago

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    6 years ago

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    5 years ago

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    5 years ago

    Lifesavers! Saved me a ton of stress and got my problem resolved. Thank you!! Highly recommend

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    7 years ago

    Two iPhone batteries replace in a little over an hour. Great service and good customer interaction.

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    7 years ago

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    7 years ago

    Great staff and excellent service. They know their stuff and finished their work ahead of schedule. I highly recommend this shop.

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    Ask the Community - uBreakiFix by Asurion

    Hi! i have an apple iWatch series 5 that I accidentally cracked. How much would it be to replace the screen?

    Hi, unfortunately we no longer repair iWatches at this time. Thanks!

    How much will it cost if I don't want a 90 day warranty and other labor and those stuff for parts and I only want the screen to get fixed so how much will it be? For iPhone 7 Plus

    Hi, Parts, labor and our 90 day warranty is standard with each repair. We can offer $10 off your repair. Thanks!

    Don’t See Your Question? Ask Away!

    Review Highlights - uBreakiFix by Asurion

    “Took my laptop to u break it in Gainesville, Virginia and they were so patient and expertly helped fix my laptop right while I was there.”

    Mentioned in 2 reviews

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    uBreakiFix by Asurion - Pre-Repair Photo of Pixel 6 Pro having battery bulging issue and screen separation

    uBreakiFix by Asurion

    (65 reviews)

    Brought my phone here, on a Monday afternoon, after seeing that my screen on my Google Pixel 6 Pro…read morewas separating, while inside my case. I called first to ask if they were open and available - They were. I had never heard of this store before. Upon arrival I was quickly seen and discussed the issues with the employee there. The employee stated that they did not have the Pixel 6 Pro batteries in stock at that location but that I could travel ~40 minutes to one of their other locations and get the service done there or I could wait and have one of their regional staff managers bring a battery another day, or have them order a battery. Since they offered the service, and it's built into their price, I opted to have them transfer the battery from the secondary location, figuring it would be faster than ordering one... I left with my phone and waited a few days. The receipt stated that I'd be notified by 06/11. So on the morning of 06/12 I contacted the store to inquire if the parts had come in. The employee stated that the parts were in-store and that they had called an left a voicemail (and gave me the time of the VM call) on my phone, but I never received it. No worries! I'm sure they did leave me one. I'm just happy to finally be able to get it fixed. Not stressing over a day! Upon arrival they stated that they were going to put my phone into a repair mode and that they wouldn't be able to access any of my data while it was in that mode, and to enter and exit that mode they'd need my PIN (which they DO NOT write down or keep in any way). Very happy to see that their customers' personal data, in their phone is secure, and that curious eyes wouldn't be looking through it (not that I think they would!) Nice to see they care to educate and re-assure their customer base. They also use GENUINE and not aftermarket parts for Google and Samsung, unlike other shops. The only gripe I had was the price -- but then again, who doesn't whine over an expensive bill?! ...$150+ for a battery replacement seems a bit much. But, I do understand that they need to pay for 2 staff members every day, insurance, rent for the space, and parts... But, at least maybe give first-time customers a 10-30% discount to keep them coming back, maybe..? Another shop told me they'd do the battery replacement for $80. But again.. who doesn't want best price? It's crazy to me that it's failing so soon, when I've always kept it in a case, only dropped it twice, and always take care with it. I ordered the phone in April 2022, from Google, for just over $1,050! I am happy with the service I got, and hopefully this will be the only time I'll have to make such a heavy investment into a phone that's not even 4 years old to me yet... Great job on the work, uBreakiFix. Hopefully I'm good for another 3-4 years, at least!

    Quoted a ridiculous rate for a minor fix. Just a loose button, wanted to replace entire frame.read more

    iFixandRepair - Fairfax

    iFixandRepair - Fairfax

    (13 reviews)

    Unbelievably Fast Service - Very Economical - Great Communication…read more Fast Response Fast Repair Highly Recommend

    DO NOT GIVE THIS SHOP YOUR PHONE!!!…read more My girlfriend brought her iPhone 14 to this shop to have the battery replaced. The phone had always been kept in a case and, to her knowledge, had never been dropped or exposed to water. There was no crack on the phone when she brought it in. After picking up the phone, she noticed that the camera was not working properly and that the front camera appeared to have a smudge or obstruction. She returned to the shop the very next morning to report the issue. At that point, she also noticed a sharp crack on the top-right corner of the phone (attached image). This crack was not there when she brought the phone in, and the phone had remained in a hard shell case for the past 4 years. Naturally, she was very concerned about how the damage had appeared. What was especially concerning was that the shop never mentioned any crack or damage when she dropped off OR picked up the phone. When she called the next morning, one of the first questions she was asked was whether she had dropped the phone which was a weird question to ask before she even mentioned any of the issue. When she returned to the shop, they claimed that she had dropped the phone, cracked it, and then somehow exposed it to water, resulting in water damage. She did not drop the phone or expose it to water within such a small time frame. She also asked about documentation of the phone's condition when it was dropped off and was told that the shop does not take before-and-after photos. So there is no documentation from the shop showing that the crack or other damage was present before the repair. She brought the phone in for a battery replacement and immediately afterward had a non-working camera, a smudged front camera, and a new crack that was not there when she dropped the phone off. The fact that the shop did not document the phone's condition and did not disclose the crack when she picked it up is extremely concerning. She is now disputing the charge and possibly filing Consumer Complaint with Virginia AG because she does not believe the damage occurred before she brought the phone in. If you use this shop, I would strongly recommend taking detailed photos and videos of your phone--including all four corners, the screen, cameras, and back--before handing it over for any repair. Or better, just save yourself and your phone from any headache and avoid this place at all cost.

    Alibaba Cell Repair

    Alibaba Cell Repair

    (121 reviews)

    I crushed my pixel 7 a few days ago. Broke the screen at least. I've never tried a phone repair…read moreplace before. A water treatment guy came to my house for maintenance and i asked him if he knew of anybody for cell repair. He pointed me to Alibaba's after a good experience he had there. Alibaba is very nice and personable. He gave me a quote to replace the screen. I accepted. A little later it was determined that the new screen would actually cost more but he kept the price the same. He told me he had the new screen in stock and he would call me later on the day with a status. He called me. The new screen did not work but he said sometimes nes screens are defective. He ordered a new screen which came the next day. He called me to let me know he installed the 2nd new screen and that i could pick it up anytime. I did an hour later. The phone was in great working condition. He did not budge on his original price. I will definitely take any repairs to Alibaba's again in the future and spread the word to anybody else i need. When you enter his small repair shop, look around and meet him, you will know that he is totally dedicated to his craft and has been for many, many years.

    This gentleman runs a top notch electronics and phone repair shop. We are repeat customers and he…read morealways remembers his customers and is very personable. He has a high degree in quantum physics so he knows what he is doing. Replaced my girlfriend's full front and back of iPhone in 2 hours. He even threw in a free screen protector and gave us a discount while sticking to the top notch materials. Excellent value!

    uBreakiFix by Asurion - mobilephonerepair - Updated October 2026

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