Good place to get your nails done!! Very clean and great polish selection and they use authentic products unlike some of the other nails stores that are around who are cheaper but use garbage products where your nails lift in 2 weeks!! read more

Love this place! They are always busy but always make time for you and do such a great job. Their prices are amazing. I usually get my nails done by Alex and he's great filling and polish.. read more

MUST READ!!!Most horrible customer service ever!!! Came in for a gel manicure. The lady who left me soaking my nails in a bowl of acetone, just left me there to attend a pedicure customer that walked in after me. She never came back to me....I'm like, "For real??!" Asked the nail tech dude next to me to get me another person to finish the job that lady started. Told him what happened, and he sends me another lady who scraped off the old polish. Then that lady leaves to attend another person. AGAIN...WHAT THE ACTUAL FUCK??!!! So third person comes to finish the job. She is rude too AND doing the girl next to me nails at the same time. That is so unacceptable!! I should've just walked out as soon as the first lady did that. Also, lady who finished my job didn't know how to file nails into a round shape on natural nails. The most simplest thing. The place is so rushed out and they do a sloppy job. Pissed I went there. They can also use a damn ventilator. IT IS HARD TO BREATHE IN THERE, OMGGGGG :-/ read more

this place has become an ABSOLUTE shit show. i've been going to this nail salon for the past 6-7 years. i would see the previous owner who was absolute gem, Cindy, and I need her back to run this place correctly. I go in today and asked for a SOAK OFF. i get sat down with someone, who then starts to cut down my acrylics and drill them. She then begins to grab a fake nail to try and rip off my acrylics and ruin my nail beds after i had specifically asked for a soak off. Once I tell her to stop, and that I had asked for a soak off, she just stares at me for a few seconds and tells me to go take a seat and wait again. 5 minutes later, they tell me to sit and put my nails in the bowl with acetone. A soak off normally takes 15-20 minutes, with the nail technician filing and drilling as they go. Someone explain to me why i sat in that chair with my nails in the bowl of acetone for 40-45 MINUTES without anyone helping me. Numerous workers looked at me and my nails and clearly saw how frustrated I was. Not a single person offered assistance or tried to get me someone to help me. After 45 minutes of just sitting there looking like booboo the fool, a customer walks in for a gel manicure and gets sat down and worked on immediately. At that point, I was LIVID. I grabbed a piece of paper towel, wiped the nasty stuff off my nails, and walked out. Attached are photos of how I looked leaving. I have never understood why this place would get such bad reviews, UNTIL NOW. Can't wait until the day this place gets shut down. Such poor customer service. I hope they're happy losing one of their most loyal customers. read more

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This is my favorite nail salon. They are specialized in SNS, which is what I get all the time. It grows your nails also.

Went to this nail salon today with my mom. We waited for quite a long time to get out pedicures, but they were quite busy so I let it go. Upon finishing my pedicure, I asked if I could get a change of polish on my gel nails because their pricing board said that it was $15. The owner (Cindy) told me that for my gel polish they would have to charge me $30. I said why the board said $15 and she said no that's only for dip polish, gel is $30. I pointed out on the board where it said change of gel polish on hands $15 and she began telling me that I am not understanding, to which I said I don't want it then. My mom asked what happened and I began to tell her when Cindy came back over for round 2. I told her again that I understood and didn't want it. I sat up front waiting for my mom and Cindy went over to her to "apologize" by telling my mom that I must be spoiled but that's okay because she's my grandma and allowed to spoil me. My mom said she's not spoiled for saying your board is incorrect and Cindy told my mom once again that I must be spoiled and the princess of the family. I will never return. read more

This place is so dirty and their customer service is the worst. Two things that can really impact your experience at a nail salon. The only thing that has me going back is the lady who threads my eyebrows. She is wonderful. Other than her, I will never go back to this place. I have experienced SO much better. read more

I been coming here for years they do a great job .. everyone is so nice I love Cindy and her team manluea always does my feet she is amazing

Everytime i go i get treated with amaizing service !!! NOT ONLY TO MENTION THE SERVICE BUTTTTTT the quality of job these ladies do. They are in hiqh demand around the area and work around your scheldue for your appointments. The acrylic isnt cheap , ive went on 3 weeks with acrylics ... Prices are sooo reasonable ! I love princess nails! Owner cindy is a doll treats you like a friend and makes you feel welcome!! Im terrible for appointments and she rememebers me so well shell say " stephany you didnt come friday" lol ! Wouldnt trade this place for the world ! Highly recommend it !!! Fast service ! In and out , dont spend my whole day like i used to at other places . All proffesionals who know what they are doing . read more

Princess Nails - Nail Salons Near Me - Union, New Jersey

Worst worst place to get your nails. Long story short technician got upset because I requested politely to "cut and file the nails". Started talking in her language and little did she know I understand that language. I guess jokes on her since I walked out with wet feet and all. Remember I'm paying for the service It is not FREE! read more

I've been coming here for about 2 years and I never had a problem. Recently I've been extremely unsatisfied with my mani and pedi. They rushed threw the whole thing and not to mention they came out horrible! Chipped the next day! I gave them three chances and they disappointed all three times. One incident the girl messed up on my nail and just painted over it and thought I wouldn't realize! The only reason why I'll still go in there is for the lady who threads my eye brows ! She's EXCELLENT!!!!! read more

Best place to get my nails done I show her a picture and she does it the exact same .Everyone is friendly there

Male tech extremely rude. When asked how long I would have to wait for my scheduled appointment while he was outside with his feet up. Told me if I was in a rush a should come another day when I'm not. Extremely rude when all I asked is how much longer do i have to wait for my appointment read more

This place is such a gem. It could be a little bit cleaner as far as the bathroom and overall look but they're not dirty themselves I noticed. The customer service is good, and they gave me the best pedicure I've had in a long time! I used to frequent this place in BK which I adored but I live in NJ now so I'm glad a friend sent me here. Give it a try you just may find its what you've been looking for! read more

The nails are average. But the experience is terrible, they insist on appointments but have made me wait at least 90 both times. The owner is very rude and disrespectful. They use a drill for all filing so its very rough on your nails. I have even seen them not clean a handheld file for pedicures between clients. So save your time and money and find another location. Everything looks worn anyway so you miss the relaxation portion of the pedicure. read more

This place is horrible, they do not use new equipment everything is already used from previous customers. I asked the lady to shape my nail squared which she couldn't do. They were oval and uneven, I told her I didn't like it and she passed me over to the guy next to me. He was nice at first but left one hand shorter than the other and kept denying it. I asked him if they have diamonds and he brought me them did not open the jar for me, so I had to open it myself and I by mistake opened it upside down so they all came out of their place so he got furious with me and he was like you know what you can sit over there and someone else will take care of you. I've been waiting 20 minutes now to get my nails painted, then he started talking in their language as soon as I got up from my seat to move to the other one. Very unprofessional people, save your money and go somewhere else ladies! read more

Came here to get my eyebrows threaded...HUGE DISAPPOINTMENT. My eyebrows came out uneven and I ended up having to go somewhere else to have them fixed. Needless to say, I WON'T be going back there. read more

Cindy does the best work out of everyone!! Try to get an appointment with her she takes her time no matter what and her work always comes out excellent! read more

I love this place! Since moving to NJ from NY I struggled finding a spot. After countless places in East Orange and Newark a neighbor took me here. They have quality products! I am so hard on my nails (clumsy, biting) and a full set use to last me 10 days max at the other places. Now I go every 3 weeks! read more

Honestly, super upset about this place. I called to make an appointment and the women told me to be there before 6:45 which I was. One of the girls over there rushed to finished my basil because she was trying to get a ride with her friends home. it was only a couples days until my nails chipped and seem like it wanted to come off... and that shouldn't really happen if I got the powder gel ...not coming back read more

HORRIBLE CUSTOMER SERVICE!!!!! They treat you horrible for asking questions about what you are paying for!!!!!! There is a new pedicure lady in the back who doesn't know how to do anything but cut off all the skin off your cuticles until it BLEEDS!!!! No one!!! I mean no one smiles at you !!!!!! HORRIBLE!!! Their colors are outdated and they never order what is displayed!!!!! I've been going there for 4 years!!!!!! And it's just keeps get worse and dirtier as times goes!!!!!!! Today was my LAST DAY!!! I'll make sure my fellow ladies will also stop going there!!! Support companies that can and want to provide services they are being PAID for !!! read more

I went with a few of my friends. Two of them got acrylic nails and my other friend got a clear coat. Both of my friends who got the acrylic nails said they were rough with their nails and when they asked for a design they said I can't do that. When they found a deign they could do they did it wrong. For the friend who got the clear coat said it was not bad but again rough with the nails. read more

Felt like having a mini pampering day so my friend suggested we go here. My friend comes here frequently to get her manicure done so she recommended I try their pedicures here. It was easy enough to find the location and despite coming in at 6:30, I was seated right away. Note: They close at 7:30 but their last appointment is at 6:30. The decor leaves some to be wanted but the salon was fairly packed. I received the spa pedicure and it lasted for about 30 minutes or so. Manuela was nice and very thorough with my pedicure. What I will say is that I am used to going to a salon where they have individual liners for the pedicure and this place's hygiene was minimal at most. Overall, I had an "okay" first impression. 4 stars for Manuela, as my heels are very smooth but 1, 2 stars for the overall cleanliness and experience read more

I went to this salon today for a pedicure and not only was the owner rude, but my pedicure was horrible and the salon is dirty. Do not recommend princess nails nor will I be back. read more

I have been going to this place since the beginning of 2018, and now it is august and i am completely disgusted and appalled at their service. The last two times I went, two of my nails broke within the week. Before I started coming to Princess Nails, my nails were strong and healthy, never broke, and now they break within the 5 days after i get my nails done. The service is also bad. They have about 5-10 customers waiting and they go take their break. They do not interact with you, only one lady does. My mother's nail broke and she told the lady who did her nails. The lady had the audacity to get an attitude because she was busy getting her own nails done during work hours while other customers are waiting. The wait time is also ridiculous. They'll do everything but your nails. I highly do not recommend this place. read more

Sadly my long and exhaustive search for a skillful, clean and professional nail salon continues. My bestie and I tried this salon the weekend before last as we learned the nail tech in our normal place had left to go back to school. We decided instead of going to our normal multiple salons, one for nails, one for pedis and waxing to try to find a "one stop shop" where we could get everything done all at once. Sad to say, this is not it. The place we were hoping to try across the street was closed on a Sunday and this place was open albeit crowded. We walk in to no immediate greeting by anyone (really grinds my gears). Finally the owner in the first chair, Cindy I believe, acknowledges us and asks what we want. I tell her a full set and pedi, while my bestie needs a fill in. She walks me to the rear of the salon where the pedi chairs are and I finally get to take a real look at the salon. This place is not clean at all. The stations are broken down, some of the pedi chairs peeling and messy, the garbage is towering and funky. Just a mess. At this point I'm rethinking my decision to get a pedi as I don't want to stick my feet in these tubs. I needed a pedi so badly I decided to pray for mercy and just go with it. I take my sandals off and immediately step on the wet and slippery platform. Eww. I'm like seriously praying to sweet baby Jesus for no infection and get boosted by the nail tech who sprays the basin before adding the water and what looks like toilet bowl blue to the tub. I then add my feet in and then get told that the chair is broken so I need to switch chairs. I then have to repeat the whole process. I luckily have a nice and strong nail tech who despite only knowing Spanish I am able to communicate with. She gives me a very thorough pedi albeit I later discovered that one big toenail is filed crookedly. I cannot attest to their paint as I brought my own but their colors looked basic. I was unsatisfied by the place and decided against getting the set after all so I can only attest to my pedi. It was only $15 with callous remover which is a steal, and has lasted two weeks later which is saying something for the nail tech if not the environment. My bestie is still pleased with the results of her fill in if not the owner who did them because she kept rudely getting up without explanation or a sorry to yell at people or direct customers and staff. She also slightly cut her cuticle and got mad when my friend snatched her hand back. I know I will not be back and am sad that the search still continues. read more

i've been going there for a while now. Lee is the nail Dr. haven't had broken nails since i been going to Lee,they are nice and healthy

I used to be a regular here. My main thing was eyebrow threading. I used to love the work zena did until she started slipping. I despise thin eyebrows and I have naturally thick ones. All I ever ask her to do is clean them up and don't make them thin. Well with each time I went, my eyebrows started to get thinner, and thinner and more uneven. When I called her out on it she just shrugged her shoulders and said sorry. The last time I went, Cindy, the manager, asked me if I forgot to tip the eyebrow lady. Excuse me? So I gladly lead her to the mirror and pointed out the gaps, thinning, and unevenness of my eyebrows and said I would never return and she's lucky I even paid for the service. She rolled her eyes and started gossiping to her staff in her language. Pretty much you pay for what you get. Cheap prices lead to cheap service. I've never been happy with my nails done here either. Now I found my usual spot in millburn. Double the price but they actually care about the work they're doing. My eyebrow lady helped get my eyebrows thick and even again ! Love her ! read more

DO NOT GO TO JACK!!! He is very rude. Was very polite asking him to fix my nails as they were too thick he got nasty and started to get rough he cut me on 5 fingers. Asked him 3 separate times to fix them but at that point I wanted to get out of there. Complained to the manager but nothing was done. Had to go somewhere else the same day and have them fixed. read more

Great job on nails but not so great with cleanliness or making the customer feel relaxed. English is not spoken by all. (How did you get your license? Not against other nations but I'm a firm believer if you live in a country you should learn its language) Some of the customers in the location are pretty trashy, loud and dirty. I'm talking stuffing their face while getting their nails done then yelling random crap bothering other people. I was observing how the pedicure tools were being cleaned. I guess soap and water does the job. I mean hey do we REALLY need a disinfectant? It's a shame the place has potential if they become more stricter on what is acceptable at the salon. Im surprised state board hasn't made a visit. I believe this bothers me more because of how scratched up my foot got knowing how well they don't clean those tools and seeing dirty people using them prior to me makes the whole situation just uncomfortable. read more

Princess Nails - Well they make sure to REALLY exfoliate. - Nail Salons Near Me - Union, New Jersey

I use the eyebrow lady in the back and she's pretty good; however I needed my nails done for an event and I figure I would try. Never going to them again. I was trying to explain what I wanted to Cindy the owner, but she was very rude and dismissive. The girl who did my nails was talking in her phone the whole time, I tried to tell her the acrylic was too thick but she didn't listen, and it came out too bumpy. I switched to Nails by Nancy on Morris Ave, much better experience. read more

I started going to Princess Nails in May of 2012 and I contracted fonguss on my feet. Great never had a problem until I started going there. I spoke to the owner and she was dimissive rude and said that it was little "white dots" it's nothing!!! Well I now today September have to go to a Podiatrist to get treated as the fungul infections is on all of my toes. The girls that do the pedi's DO NOT disinfect their equipment and the owner "DOES NOT enforce them to make sure they utilize sterile equipment" They will be getting reported to the BBB and Div. Of Consumer Health. Don't waste your money.. read more

I have been going to princess nails for a while, unfortunately, their customer service has gotten worse and worse. I do not want to generalize because honestly they have a couple of people that work on your hands and do a fantastic job( Alex and Kelly). It is sad to say that after so many years, I refuse to go back. A couple of ladies that have worked on my feet lack professionalism and work ethic. You are always rushed and the quality of work is mediocre. Although Cindy, the owner, values her customers, it is hard to accept and understand the rudeness. I expect that if I chose your business, You at least provide me with decent service. Being greeted with " this chair does not work, so you have to wait" is not by any means ok. Neither is it ok when you bring your daughter to get her nails done and the person doing her nails leaves half way without saying anything because she has to catch the bus. I always give everyone the benefit of the doubt but today was just above and beyond comprehension! read more