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    Premium Finance

    3.0 (249 reviews)
    Closed 10:00 am - 5:00 pm

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    I was really disappointed by this dealership. I drove 3 hours to check out a sprinter that was "in good condition" as the guy said. When I got there the car was in horrible condition scratches all over the place. Non of this damage was mentioned on the listing. When I contacted the guy that told me that the car was good. He replied with rudeness.

    My brand new ride + family
    Anthony J.

    10/10 highly recommend! I purchased a '15 Porsche Macan here back in January & had such excellent help from Cindy! Originally found the listing while browsing CarFax & submitted my interest just before bed. Cindy promptly reached out to me the very next morning with clear pictures & videos of my future purchase. We set up an appointment for a test drive within the next couple days (she was very flexible with time). I showed up to the lot with my family, to which they were very accommodating. I took the car for a quick test drive & ended up filling out all the necessary paperwork under an hour to purchase the vehicle! Experienced zero pressure from the staff & didn't get hit with any shady dealer fees. An added bonus was that the car had gotten a detail + oil change a few days prior courtesy of Premium Finance! Massive shoutout to Cindy & the Team, thank you again!

    Oil stain the day after the truck was brought home
    emily m.

    I have read other reviews and have seen how the managers responses try to say that these people are lying and they're making everything up, I would love for them to try that with me. I wish I was cause that would mean I wouldn't be in this horrible mess. We were looking for a truck and found one at this lot through cargurus.com, my hubby contacted them and Kenny was nice and very accommodating. So being out of town my husband started talking numbers and since he sounded trustworthy he thought we were getting a good deal. They went back and forth for a while and Kenny addressed all concerns. Our friend had recently bought a truck in Sac. and had it shipped down here and had absolutely no problems so we thought we had fallen into the same run of good luck. Nope.we're not that lucky. We should have paid attention to the fact that this truck had been on the lot since July 2021 and hadn't budged until we bought it at the end of Dec 2021, but we were excited about the truck. The deal went smooth, and I went down to pick it up. There were some major cosmetic blemishes on the truck, and when I asked about them the girl pulled up the picture and had to REALLY zoom in to show that they were there. The avg person isn't going to zoom in like that. But oh well. The truck is older so we knew it wouldn't be perfect, but we didn't think it would be as bad as it was. Funny how they left the picture of the center console off the website where the leather had been burned or...I don't know what. They were going to let me leave the lot with shotty tires until I said something and a sales associate tried to fill them with a little air compressor. I was still concerned because the alarm wouldn't go away. When it was clear that i wasnt happy with the minimal effort, she took the truck up to the tire shop. I cannot believe they were ready to let me leave with tires that were that bad. I thought legally they had to make sure the tires were atleast safe enough, which these clearly were not as stated by the guy at the tire shop. Honestly I think she only got the other tire because they didn't want the lawsuit if I had crashed, not because she cared. The next morning when I went out to leave I noticed a bad oil stain on my driveway that hadn't been there the day before, when I got down there to look, oil literally dripped onto the concrete from the truck. I called my mechanic and he had me bring it over immediately. The rear main seal, and many other things were busted. $5,000 worth of work later and and he got it all fixed. He said he was surprised the mechanic at the dealership even passed this truck with all the problems there are on it and honestly they should have junked it when it got traded in. Man did they see us coming from a mile away! There are a lot of other mechanical issues that need to be fixed, and we're dealing with them. The biggest thing that sent us over the edge was that it was now the end of Feb and we had still not received the plates or registration for the truck. I had called at the beginning of Feb and asked and a woman I spoke with told me that the DMV was backed up and to rest assured that all paperwork had been submitted on their end and that the plates would be here any day. Well now it was Feb 28th and still nothing, plus the paper plates were about to expire. The thing that really made me angry was that my mom bought a new car the day after Valentine's day and she had gotten her plates and registration already. Haha the dmv is backed up my ass! So once again I called to see what was going on. I spoke with Carlos and asked him to find out what was going on and he told me I had to email the girls in his office myself and do the work because that wasn't his job. When I told my husband he didn't like that and called Carlos back. Carlos told him he would have Maria call him in the morning because at 3:45 in the afternoon she was off work already. Man, I need her hours! The next day, my husband called and she told him that they had 90 days to submit the paperwork to the DMV. So had they submitted this paperwork when they said they did we wouldn't have gone through the hassle of all of this. Plus not to mention the first lady i spoke with completely lied to me saying was already submitted. Maria said she would submit the paperwork and we would get the plates from the DMV since it's a new law that they have to issue new plates for a used vehicle and she wasn't sure when we would get them because again the DMV is backed up. On March 9th the plates and the registration arrived at my house. But NOT from the DMV! Yep,they came from Premium Finance. And the best part??? They were mailed out on March 2nd!!! The day after my husband spoke with Maria! They had the plates the whole time!!! These people lie through their teeth and it makes me sad to think of how many other people they have done this to, hopefully this will save someone else the heartache of going through what we went through.

    I just got my Ford Transit 2018 van just 2 months ago. Yet, I just had to pay $1000 to replace the rear brakes, sensor, and Axle seal because it was leaking. I was told that I also needed to replace the front side breaks. In addition to the tires. So just 2 months after using it, I have to pay an additional $2000 on top of the $40k loan and $8k down payment. When I called the dealership and spoke to the manager about the issue, he said I didn't get the extended warranty which I was never told about. He said all their car are sold "as is". I haven't used the car much yet. It's my first time buying from a dealership. I asked them if they had inspected the car and they said everything was good, so I trusted them. Never again, always make sure you have a professional mechanic test the car. Especially when they are asking for a big price. You can't trust any company these days, they want to scam people with a high price and not even give you a well-maintained product (car).

    Edson Y.

    I bought my first Ram 1500 here I was really happy with the customer service this was my first time ever buying a car at a dealer too it was a great experience

    Gorgeous Truck. hope to put 100,000 miles on it!
    KJ L.

    Best car buying experience I've had in a long time. Been doing shopping for a Ram Rebel for a few months and came across one listed on Craigslist and Autotempest. I was met by Carlos who casually approached me while peering through the tinted windows. Carlos had a great demeanor. Not "Salesy" at all. He knew most of the answers to the questions I asked, and double checked the ones he didn't before getting back to me. Their buying process is very easy, they do all the heavy lifting and make it run as smoothly and quickly as possible. I plan on buying all my used vehicles from Premium Finance, I'm so glad I found them!! Carlos if you read this - Thank You!

    Stay away from this place . Shitty trucks now up to date no service they sell it then leave you will all motor troubles . Bought a ford 2500 not even 3 months the breaks gave out I almost crashed and I'm struggling more with my business due to this truck . Stay away from this dealer shop it's not worth the hassle .! Owner and place are real nasty .

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    Ana did a great job with our purchase. Would recommend to anyone looking for a truck.

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    Page 1 of 7

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    Review Highlights - Premium Finance

    Thank you so much to Kevin and his staff for helping me out with a new car.

    Mentioned in 38 reviews

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    Premium Finance - car_dealers - Updated August 2026

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