I stopped by our local PostNet today to drop off a FedEx package. They are located on the Almaden Safeway Center next to Maple Leaf Doughnuts. PostNet offers many handy services like notary services, passport and visa photos, printing services, mailbox rentals and shipping services. This location is very convenient since I live close by and I always receive great customer service here. read more

See all

I went in for a couple docs I needed notarized. $15 a doc seems a bit pricey but it was convenient and the service was friendly.

I love using this Postnet. They are always helpful and give the best customer service to everyone. They're helpful and service is quick and efficient. I have used them quite a bit once our USPS closed up. I am very happy to make this my post office. read more

I went in to pick up a business related letter that sometimes gets sent to the anytime mailbox at Postnet. I only get mail there once in a very long while. That will turn into NEVER AGAIN after today. I went in to get the piece of mail. Asked the owner if I could pick it up as I had an email saying it was ready for pickup after I made the request for it. He immediately started giving me a hard time. He gave me a very misogynistic attitude. He wasn't in the mood to help me is what it seemed like. He asked me what my box number was. I said I'm not sure and here's my email. He was so rude and didn't want to help me out. Another customer walked in with a package and he leaves me to go help her. so I say "excuse me". I think that really got him p.o'd because now, he really wasn't going to help me. He said "I'm very busy I have a lot to do!". I said "Yes, so am I!". He was so frustrating and rude. He condescendingly said "are you ok?" because I was getting so frustrated with him. I said no I'm not ok because -he was being so rude to me. A couple more attempts to get him to help me were unsuccessful. So then I left and came back with my husband. He was polite to my husband, again, very much a misogynistic attitude. He somehow figured out suddenly how to find my letter by looking my name up on his computer, something he COULD HAVE done for me but simply didn't want to. My husband then mentioned that I had told him that we had argued. He said something like yeah I don't know why. I said "you were very rude to me". He says sarcastically "yes, I'm a very rude man". Well actually, yes, you are. You're not lying. What a disgusting way to treat a customer. Its time some of these men learned to stop treating women with such disrespect and contempt. It's abhorrent. I literally did nothing to provoke such behavior. I was shocked and yes, by the time I left I was very angry. I don't take abuse lying down. I will file a formal complaint with Postnet if they even care. I suspect they don't because this man has a lot of unhappy ex-customers reviews and he's getting away with it. He was never a gem when I went in other times to pick up my mail, but this time, he really went down to the swamp. replying to his respone: I DID request a pickup. I got an email that said it was ready so I came to pick it up. I didn't know my box number which you found to be the worst thing ever. But when I returned with my husband, suddenly my name was enough to help me find it. You were RUDE and that's that. read more

The owner of this PostNet is amazing! He is one of the kindest people I've met in Almaden Valley. He is down to Earth and always has such a good attitude! Plus, he has a good sense of humor which is essential in any type of business. The owner, has personally helped me on a wide variety of projects and always has come through. He has never failed! His name is Amha and does a great job! read more

Original Review Below. 02/25/2022 LOL.. Amha, only if you were as polite as your response with customers at the store. Anyway.. Photo miscommunication between employees, yes, that can happen with anyone, but that was not my issue. My issue was the way you spoke when we came to take the passport-size photos. The fact is that many people in their yelp reviews below confirm that you lack basic customer service, and they find your behavior rude. As for the OCI form, below is the link to the instructions that clearly state that kids above five years need to sign, which we were following. Had you not been multitasking/distracted (talking to your supplier while doing our paperwork), you would have followed the instructions. Instead, you were getting impatient and, without my consent, started asking questions to my six-year-old kid. Totally unacceptable! https://www.vfsglobal.com/one-pager/india/united-states-of-america/oci-services/pdf/oci-checklist-minor-final.pdf - Original Review - 02/24/2022 Being a neighborhood office supply and shipping store, I have used PostNet behind the donut place a few times, but I was never impressed with their customer service. It was always about convenience, but after my last two experiences (below), I'm sure to take my business someplace else. First experience: I called in advance to confirm if PostNet does passport-size photos for infants, and the person on the phone confirmed that they do but charge extra. The guy on the phone explained the process, which made me believe they knew what they were doing, so I showed up with my baby. Once I reached the older gentleman, I believe the store manager rudely told me that they did not do passport-size photos for infants. Their lack of clarity, miscommunication, and bad service was a turnoff. Second experience: I needed to notarize a few documents for my kid OCI, and the notary at PostNet started helping us. I believe their notary is the store manager as well. In between notarizing our documents, the gentleman took a call from his supplier. This was not just rude, but his split attention could have messed up our government documents. I wish that was the worst part, but later in the process, the notary started asking questions to my minor child without my approval. When I asked him to talk to me, he got upset and started to misbehave. His actions were not just unprofessional but borderline creepy. read more

PostNet - Shipping Centers Near Me - San Jose, California

I've been going to this place for years, even before they moved locations. its hit or miss - the people who work here aren't always friendly or inviting. Sometimes they'll give you a "look" or make a comment that isn't quite fitting. If it was once or twice, I'd just brush it off, but it seems like its something every time I'm there. Sometimes they'll give you a carrier mailer, sometimes they won't with some random excuse. Its kinda of weird since the envelopes are supplied by the carrier for free anyhow. Never had this issue at the post office or other shipping locations. Sometimes they're real nice, sometimes they treat you like you're some rando off the street read more

Excellent customer services from the older man that was on duty on the day I went to have my background check done for my work.

Ordered and paid for a notary stamp on 10-4, was told they could have it ready by 2pm same day. Told them, no rush, I'd pick it up on 10-5 around 10am. I arrived on time only to be told, they never got around to printing my stamp and it would take 1 hour and 45 minutes! Really pathetic customer service! They couldn't care less! Because of this I missed my notary appointment and lost a client. The shop is extremely messy with clutter and boxes everywhere. Shop here only if you're looking for major disappointment! read more

Amha is always friendly, helpful, and ready to work through whatever small or large task I need to accomplish! I've been a customer of Amha's PostNet shop for almost 20 years (current location and previous location), and have appreciated the local "neighborhood" feel of the shop, with professionalism and helpfulness to go along with it. He's always ready with a smile and friendly words. Great experience! read more

Came here to fill out I9 paperwork and the owner Amha was very helpful, had a great experience, will definitely be back for all other documenting needs read more

They got Nice retractable banner! highly recommend! read more

PostNet - Shipping Centers Near Me - San Jose, California

See all

We have been using this PostNet location for the last six plus years for printing posters, taking passport pictures, sending packages etc. we have nothing but excellent experience with their customer service and timeliness. The answer the phone and give you updates on your orders. Saturdays and the holiday season can be busy so plan accordingly. read more

Excellent service and prices. Always helpful. Really appreciate it. They do passport photos too, so keep that in mind.

Came here first thing in the morning to get a pass port photo, was in and out in 10 mins pass port photo in hand, the owner has always been very nice and helpful. Would give a higher rating if I could read more

I have been going here for my business cards and printing on and off for a year now and it's really easy going in this store. Much better to me than going to a post office or a UPS store because the line is much shorter. For copies they don't have self service still they're pretty quick to get my work done. Shipping is a little more than going to UPS or Us postal directly still I'll take the convenience. They have a worker named Jacque who's very helpful. read more

Owner is very nice and will check the mailbox when I call and keep the store open if I'm running late. Great family business. read more

I needed legal documents notarized and overnighted. He was very patient and was good about reading the fine print and actually noticed some errors which we corrected. He also noticed that a copy of my driver's license needed to be included which the Title company didn't point out. I felt relieved that he caught these items before I shipped them out of state. He is always very pleasant when I drop packages off. read more

Your service sucks & you have a poor attitude. Why are you still in business? I will be going elsewhere.

This place is ridiculous!!! I went there to take my visa photo for my international trip. First I walked in with no one saying hi! Then I waited for almost 20 mins because they were having some tech issues with the card reader. What was the worst was they have no idea how to take visa photo!!!! Look!! This was super unprofessional!!! Even I took it, I can do a better job! They had no idea about the size of visa photo, and they had 0 skill on taking photo! Worst place ever!!! If you don't want your travel visa rejected, then don't go to this place! read more

PostNet - Look!!! How terrible it was on the visa photo! They have no clue how to take professional photo! Worst place ever!!!! Don't waste your money - Shipping Centers Near Me - San Jose, California

I have been a loyal customer for 5 years. After today's experience I will never go back. There are lots of other places in the area that offer the same service. I walked in today to get my sons passport pictures taken. There were two people at the counter. I told them I need passport pictures taken. The guy then asked if it's for the baby. I said yes. He then said we don't do babies. Just as he said no the owner Amha interrupted and said he will do it for $25. Listed price for passport pictures is $10. I told him I got my other child pictures taken and paid $10. She too was 6 months old at the time.He told me he doesn't set the price the franchise dose. I called PostNet HQ and they told me the owner of the store decides the price. I can't believe the owner lied to my face to make a few extra dollars. Went to costco and got my pictures done for $4.99 read more

The owner of the store is incredibly nice and helpful. He asked me for details on the craft project I was working on and then gave me great advice on how I could execute it successfully. Not only that, but he let me know that I could receive extra prints for the same price. Then, he sold me some spare board that was lying around to me for a cheap price and helped me slice the white edges off of my cardstock. Overall, he was an excellent help and really made me feel like a valued customer. Thank you for the wonderful service! read more

One day while picking up my cousins from Leland High School I noticed this print shop and decided to drop in. For the longest time I had considered getting a mailbox at my local post office since my sisters and I love online shopping (mostly textbooks when I was an undergrad) and we got our packages mixed up, a rare occurrence yet a crucial one. To make matters complicated my real name is Anh and my sister's name is Ann so you can imagine what can happen when we're really tired. Amha not only provides a safe and secure location for items shipped to the store, but can accept any carrier and any package size. Just be sure to pick up large orders right away, I bought a butt ton of computer supplies one day that blocked one of the entrances to the shop and didn't pick it up for about a week... Other than being extremely patient Amha is extremely good at customer service. He covers all the bases and even holds the package in his hands and examines the weight and balance of the box to make sure they're properly packaged. While I am pretty good at packaging and buying packing bubble wrap for a $2 you can have it packaged at the store. Sounds expensive, but packing and taping stuff can get pretty tedious after awhile. He's attentive, knowledgeable, and makes accurate and helpful suggestions. This postnet is the closest shop next to me that does full color large format printing. You don't have to go to Fedex Kinkos or Office Max or Office Depot unless they're closer. However I can hop in, drive five minutes and be at a full service print shop. The photo books and calendars he prints are great in quality with a wide range of papers and some binding options. I have been a loyal customer of his for 5 1/2 years and hope for much longer. As a kid growing up in the area I was a little worried about that lot since I have seen so many shops open and close their doors there. Amha finally brought stability to the lot and breaking the curse of closed stores by providing one of the easiest UPS, Fedex, and mail drop off locations in my neighborhood. Thank you again for all the years you've been in business! read more

Nice & convenient postal store in the Via Valiente Plaza. Includes all sorts of services: UPS, FedEx, passport pics & notary services. Gentleman running the store is always so pleasant & helpful! Great to have these small businesses all the way down Almaden expressway! read more

I've been using this PostNet to receive mail for several years now. The owner is very personable and friendly. He knows me by face/name and always helps me out when I've forgotten my mailbox key. I've moved out of the area now, but I still chose to get my mail here because I feel it's reliable and safer than regular mailboxes and I like the familiar atmosphere of this PostNet. read more

Dropped off an Amazon return and the individual at the counter would not provide a receipt that I dropped off the package. When I requested a receipt for the package he said we do not do that. Then he proceeded to push the package back to me. This place does not want to deal with Amazon returns apparently. Plenty of other business that would appreciate the business. read more

The owner, Amha, is wonderful to work with. We have been a customer of theirs since they started their business about 15 years ago. We do all of our FedEx at Postnet, and have utilized their passport photo, PO Box, and notary services as well. Always very professional; Always very friendly! Highly recommend!! read more

I was dropping off a small FedEx package with preprinted label in hand. The tape on the lid of shoe box size package was coming undone. The old guy (Amha?) behind the counter was more preoccupied with his smart phone then greeting me (the only customer). I asked for a small piece of tape to secure the top. He reply's I can buy a roll for $6 or he can tape it for me $3 and will include the FedEx packing slip clear sleeve for free. I asked him for a 12" piece of tape and his response was I'm not in the business of free service. In addition, he wont give a receipt. This is supposed to be an authorized FedEx drop off?? It disappoints me to know that my neighborhood PostNet is so cheap and rude! I ended up dropping off at the FedEx store on Blossom Hill and Santa Teresa just for piece of mind. UPS Store is on Meridian and Redmond. read more

If you have time to waste, come to this location, otherwise go elsewhere. I called ONE hour ahead to print out some architectural drawings and paid over the phone so I wouldn't be late to work and wouldn't have to wait. Well, it turns out that when I got there they barely started printing them and I had to wait another 40 minutes for them. Each page takes about 5 minutes, that's the whole reason I called and paid in advance....now I'm late to work. ......needless to say first and only time I'll be coming here read more

I needed a custom-sized photo for a foreign passport and this place was great. The proprietor took the photo, sized the image, cut it to the specific size and it cost less than I expected. There was no one there and the guy wore a mask and maintained distance. I was in and out in 10 minutes. read more

Pretty pissed that I got here at 10 min to closing and the doors were locked. If you're open until 6, your doors should be unlocked until 6.

ZERO STARS!!!! I have been to this place many, many times as it is the closest mailing place to my home & I'd rather not deal with the lines at the post office. Each & every time I go there, the owner/store manager is always extremely rude, short, and unfriendly. He feels the need to sift through all of my "stuff" before sealing up the FedEx envelope, even after I've told him they are just documents. This is usually always followed by a dirty look and a rude comment. I'm DONE with this place. My $ will no longer support a local business which is ran by a rude, unfriendly man. The place behind Safeway on Crown (in between the post Office & the back side of Safeway) is much better!!! read more

As a new business that needs several services I looked around and found this location. Before going to the store I called this store specifically to ensure they could assist me in my needs before going to the store. The Owner and workers and very eager to assist! The wait times are very minimal and you are greeted with a smile. Prices are very fair. read more

We had a number of items notarized. Didn't really like it but as a local put up with the atmosphere. Then a major mistake was made in a notarization and the owner was indifferent to the problem he created, the extra cost, delays and resulting hassles. Cannot go back and risk bad work. read more

This is my go to place since my dad's restaurant is just down the plaza, and every time I come, I receive great customer service. They're very friendly & they really care about the projects you give them. Thanks John for helping us with our pictures , they came out great! read more

I am very happy with the service at this Post Net. The owner is a very much into providing excellence service. He is always available to help. He is a hard working, friendly, and reliable person. He does a great job with his business. Everything is shipped on time and always arrives on time. A very trustworthy person. I highly recommend your using this branch of Postnet. read more

We use PostNet as often as we need the services Amha provides. We are always happy with the help and services provided whether it be UPS, FedEx, Notary, Fax, Scanning, Packing or Copy Services. I found that the price for packaging and sending through FedEx was less expensive at PostNet than the FedEx vender on Blossom Hill Rd. We support great local business such as Amha's! read more

Friendly service! No problems using this store, when I'm too lazy to drive the extra mile to get to USPS. This is my go-to for UPS too.

The Staff at POSTNET are great. We are lucky to have a neighborhood location where we can get our packages sent out conveniently and at a reasonable price. They offer Fed Ex or UPS options and can even box your stuff for you. They also offer other services like passport pictures and large format color printing. I have been using post net for over 5 years and the owner greets me by name and has always been helpful. I also see him active in community events. read more

I have been using this Almaden Postnet for 5 years to send packages to my kids in college and each time I have been received with very courteous behavior. The packages sent have always been on time and Amha has often packed my boxes for me if I did not have a box and had to buy one. I think they are an asset to the Almaden community as they provide with a lot of services specially printing business cards and banners, useful for small businesses. Thanks Postnet!! - SD, San Jose CA read more